Very easy ordering process and super fast delivery from lads who were very helpful in putting my very heavy pergola exactly where I wanted it. Instructions were in diagram form, so maybe a written s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery of arbour seat was made whilst I was out. I came home to a pile of wood with no screws or nails and no assembly instructions. One spar was slightly damaged. When I contacted the company, the... Se mere
Virksomheden har svaret
Really great company. Customer service is 10/10 — quick, responsive, friendly and genuinely helpful. It’s refreshing to deal with a business that replies promptly and actually makes things easy. Ba... Se mere
Virksomheden har svaret
Steven was my point of contact and gave excellent service and advice. Shed arrived on time and in good condition
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Anydaydirect where we offer a wide range of home, outdoor and beauty products at affordable prices, with something for all the Family. At Anydaydirect, we pride ourselves on delivering top-notch service and quality products directly to your doorstep. As an online retailer, we specialise in a wide range of everyday essentials, from household goods to personal care items, all conveniently available at competitive prices. Our commitment to customer satisfaction is at the heart of everything we do. We strive to make your shopping experience seamless and enjoyable, offering a user-friendly website designed for easy navigation and secure transactions. Whether you're stocking up on haircare products, upgrading your home essentials, or treating yourself to a little luxury, Anydaydirect ensures that you find exactly what you need with just a few clicks. What sets us apart is our dedication to reliability and efficiency. We work tirelessly to ensure prompt delivery and dependable service, so you can shop with peace of mind knowing that your order will arrive on time and in pristine condition. Our friendly customer support team is always on hand to assist you with any queries or concerns, ensuring that every interaction with Anydaydirect is nothing short of excellent. Join thousands of satisfied customers who rely on Anydaydirect for their everyday needs. Experience convenience, quality, and outstanding service with every purchase. Shop smart, shop Anydaydirect.
Kontaktoplysninger
First Floor, 5 Fleet Place, EC4m 7RD, London, Storbritannien
- customerservices@anydaydirect.co.uk
- anydaydirect.com
4,4
Fremragende
308 anmeldelser
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Excellent customer service.
The service was good but I did have to ring up to enquire about my purchase as to when it would be delivered. The chap said it would be out the next day.
3. august 2025
Besvarelse fra Anydaydirect Limited
Thanks Wendy, much appreciate the feedback which is very valuable and will be passed to our logistics team. 👍💕
Had problems in getting the small roof…
Had problems in getting the small roof cover on
13. august 2025
Besvarelse fra Anydaydirect Limited
Thanks Graham, much appreciate the feedback which is very valuable and will be passed to our supplier. 👍💕
Personal service via email was good
Personal service via email was good
Value for money excellent
Delivery took longer than I expected - ordered Saturday 9th didn’t arrive until Wednesday 20th after I contacted to ask what was happening re delivery.
Accessories were taped/stuck under the base which is the heaviest piece and would have been helpful if instruction manual was placed at top of box as I asked delivery man to slot top into base because of weight but then had to get underneath to get accessories out
20. august 2025
Besvarelse fra Anydaydirect Limited
Thanks Mari, much appreciate the review and feedback which is very valuable and will be passed to our supplier. 👍💕
Great product
28. juli 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Excellent service great product and…
Excellent service great product and arrived early .
8. august 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Item was as stated but delivery was late
25. juli 2025
Besvarelse fra Anydaydirect Limited
Thanks for your review, much appreciated. The delivery estimate was 3–5 working days, which we met. 🙏💚
Top-Notch Stand & Service – Even Evri Couldn’t Spoil It!
I recently ordered a printer stand from Anydaydirect Limited at an incredibly reasonable price compared to other retailers, including Amazon. There was a slight hiccup when my order was mistakenly delivered to an address 4 miles away (not Anydaydirect’s fault – more down to the “high-quality” service we’ve come to expect from Evri).
A replacement was sent out promptly and arrived quickly. The stand itself was very easy to assemble and is of excellent quality. I’m really happy with my purchase.
Special thanks to Steven K. for his excellent customer service and quick resolution of the delivery issue.
5. august 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Paid for 8x6ft shed as advertised on out sunny site as displayed on there, after fitting it all together it was not 8x6ft it was7 feet 3 inches, do not buy from, them you won't get what you paid
Paid for 8x6ft shed as advertised on there site, when put together, 7feet 3 inches by 6 feet, told them, was told look at small print, do not buy from them, the metal is as thin as a tin of beans, trading standards should look at this site.
29. juli 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review. We’re sorry to hear you were unhappy with your shed purchase.
The shed you received is the Outsunny 6x8ft Galvanised Steel Shed – Brown Wood-Effect, which is sold by multiple resellers and features the same dimensions across all listings. The dimensions given by the manufacturer are used by all resellers always include the roof overhang, which is why the internal measurements can be smaller than the nominal size. You can see other sellers offering the same item in this Google Search Link-
https://www.google.com/search?q=Outsunny+6+x+8ft+Galvanised+Steel+Shed+-+Brown+Wood-Effect&oq=Outsunny+6+x+8ft+Galvanised+Steel+Shed+-+Brown+Wood-Effect&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigAdIBCDEwNDBqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8
As per your consumer rights, if you’re not satisfied with your purchase, you are welcome to return it for a refund. Full details on how to do this are provided on our website Returns & Exchanges Policy.
We’d be happy to help arrange a return for you so we can resolve this matter quickly. Please contact our customer service team directly so we can assist further.
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Poor service
Terrible bought a bathroom cupboard as I thought already made, but I have to assemble myself . A bag of screw missing. Sent email which was never replied to. Phoned up giving all necessary details / cut off. Tried another email the replied to saying get in tough with seller. Now they have the audacity to ask for stars. Inefficient and will never buy from them again.
1. august 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review. We believe there may be a misunderstanding, as our records show no emails or calls from you regarding this issue. We have emailed you our email audit and phone log records confirming that no contact was received from you.
Had you contacted us directly, we would have responded promptly and worked to resolve the matter for you. Since seeing your review, we have also reached out via email to offer assistance.
If this review relates to another seller, we kindly ask that you remove it, as it does not reflect our company’s service. If it does relate to us, please reply to our email so we can fully understand the problem and provide a solution.
Customer satisfaction is very important to us, and we would like the opportunity to help.
Besvarelse fra Anydaydirect Limited
Thank you for your review. It appears that your delivery was 7 days late not 3 weeks, and having checked with couriers, they have advised that as this wasa 2 man delivery service , they had rouring issues which they did not advise us of and held the item in their depot for 7 days. We sincerely apologise on their behalf for this delay. For anyone esle reading this review, no online seller has influence over the couriers service levels once parcel has left our warehouse and communcating with any courier is as difficult for us as sellers as it is for any customer. Unfortunately that is the state of the courier service these days depsite what anyone thinks.
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
No problems at all
I read the reviews of customers having trouble with their order being delayed or incorrect, however I have had the complete opposite experience. I received my item within the time stated on the website and the communications were always responded to quickly. The item arrived in perfect condition and all round i was very impressed. I may have been lucky but i had no issues.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
The delivery company delivered some…
The delivery company delivered some other address so returned it then had to be sent out again. When I put it together there was a screw missing. Fortunately I managed to find one.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Anydaydirect Limited
Glad its all sorted , thanks for the review.
If I could give -10
If I could give -10, I would do that in a heartbeat.
They've sent a bend all over metal shed.
I ve told them, they did not want it back.
I asked for a refund . They said they will do it.
Here I am a month later, still waiting for my over 200 pounds refund, and they keep on saying they've sent it but my bank refuses to put it in my account????:)))))))) pathetic. Now their last answer is :wait MORE like 10 WORKING DAYS!!!!!
We both know they will never ever refund anything!!! Ashame I can not post pictures of the state of the product they've sent. NEVER, I beg you save your hard worked money, NEVER BUY ANYTHING FROM THEM!!!
3. juli 2025
Besvarelse fra Anydaydirect Limited
We're sorry to hear you're disappointed.
To clarify: your refund was processed from our side within the promised timeframe. Once we issue a refund, the time it takes for the funds to reach your account is determined by your payment provider or bank — we have no control over that part of the process. We recommend following up directly with them, as they may be able to assist further.
As for the shed, we offered disposal as a practical option — which is standard practice across many retailers for large or damaged goods — but also gave the option for collection if you preferred. We're sorry if that wasn’t clear or if it added to your frustration.
While we're human and not perfect, we genuinely do not send out damaged products intentionally. Most items are sealed directly by the manufacturer, and we work closely with suppliers to improve packaging and reduce issues like this.
We understand that you're upset, but we ask that reviews reflect the full picture — especially when the situation involves factors outside of our control. We're always here to help within what is possible on our side.
"The website was very easy to use
"The website was very easy to use, and my delivery arrived a day earlier than expected.
11. juli 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
3-5 days delivery!!! In your dreams
When you buy from a retailer such as anyday direct you know they are merely a middle man. So the only differences between them and countless others are:
Price, delivery and communication.
I ordered an awning on 21st July with a delivery time of 3-5 days. They price was very good! I was expected to download a 3rd party app that wanted access to my Outlook ( not just my email) to gain tracking- no thanks!
After 4 days and no contact I emailed them to see if their was an update.
I received no reply.
On Monday (7 days after order) I emailed yet again.
I had a reply that said it was being sent out to the courier that day (funny,that!) and that they would send me tracking details and I should expect it Wednesday.
Today is Wednesday and the tracking from the courier shows it as "being prepared for delivery" So it wont be today.
So 3-5 days!!! Mmm Try doubling that!
Still wating for the courier to get back to be after they twice closed their chat due to inactivity. By that they mean me waiting for them to respond!
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Anydaydirect Limited
Thank you for your review, we understand your frustration when delivery times may exceed the estimate provided with the order and do apologise for any inconvenience, but generally there is a reason and if we are provided with that reason, we do immediately advise our customers. In your case the estimated delivery was 3-5 working days and yes we are 2 days late. Your order was collected on working day 5 or 28th July and delivered on working day 7 or 30th July. This was due to backlog in the warehosue for 2 man delivery orders and a misunderstanding by the person dealing with this. Mistakes do happen, but we are glad to see your order is delivered.
Terrible experience. Buyers beware
Terrible experience. No communication followed after I ordered a 3-5 working day delivery item on a Sunday in readiness to expect it at the latest on the following Friday.
Just an email acknowledgement on order/payment.
I called them on the Wednesday and it still sat in the warehouse. In short was given lots of excuses and nonsense about preparation time and delivery company overload. I think a case of trying to insult my intelligence. I ordered a generic item already in a box probably from china and ready to be shipped. No prep needed. Compromised why we purchased it and intended use.
Still hasn’t received it 7 days after order. Would never use them again. Probably the worse online ordering experience ever. Buyers beware
20. juli 2025
Uopfordret anmeldelse
Besvarelse fra Anydaydirect Limited
Thank you for your feedback.
We’re sorry to hear you were disappointed, but we would like to clarify a key point: our stated delivery timeframe is an estimated 3 to 5 working days, not a guaranteed date. Your order was dispatched on the 4th working day, which is within the timeframe we provided at checkout.
We understand that you may have had specific timing requirements for this item. However, if delivery by a certain date was essential, we would always recommend contacting us before placing the order to confirm availability and explore express options. We cannot be held responsible for assumptions made beyond the stated delivery estimate.
While we do everything we can to dispatch promptly, occasional courier delays — particularly during busy periods — are unfortunately outside our control. We do appreciate the frustration that can cause and regret any inconvenience caused in this case.
If your order has still not arrived, please contact us at customerservices@anydaydirect.com so we can investigate further.
Bouncy castle
After one order being cancelled, because of no stock ,I re-ordered and received my order with in 5 days excellent service
16. juli 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Fast delivery
14. juli 2025
Besvarelse fra Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.