Anti-Joy Anmeldelser 

213
TrustScore 3 ud af 5

2,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

They said our royalties would be paid in splits every month automatically due to the transfer limits. After the first automatic payment, it stopped abruptly. We kept inquiring about this until... Se mere

Bedømt til 1 ud af 5 stjerner

After earning $100 I selected the payout feature and submitted all required documents. The payout showed as "processed" in the bank section, yet I was never payed. I sent several emails and opened mu... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve moved over to Anti-Joy from DistroKid and CDBaby after reading multiple reviews from message boards online. The thing that sold me was the lack of bogus fees but getting immediate and multiple re... Se mere

Bedømt til 3 ud af 5 stjerner

my first release was smooth, and then it's time for the second release. i was submitted the track around 23rd may, the process was smooth, changed from processing to delivered around 3 days and chose... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

Anti-Joy is a worldwide distribution service, that helps musicians get their music onto streaming services like Spotify, iTunes, Amazon and so on. It offers a lot of unique features like band merchandise, playlisting, smartlinks, marketing, and much more.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

213 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,8

Alle anmeldelser

(213)

7 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Good distributor

I switched from tunecore to anti joy a few months ago and i think it is a good distributor. They distribute fast like tunecore but cost less. Tunecore has expensive multiple artists plans compared to anti joy. i am very greatful for the service! thank you anti joy team.

9. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Use any other distro, no staff, sites broken

The customer service is nearly non-existent, waiting over a week or two for response is just outlandish. They pulled a bait n switch with me where I asked them directly about the terms of service - and now they have changed the terms of service so the exact part of service I use (cover songs) is no longer covered under this distro service. The website also does not work very well, it repeatedly fails to upload songs, I've had to repeatedly try over 10 times to get multiple songs to actually upload. They charged me for a "AI Mastering (free) Powered by Dolby.io" service that I paid for due to listing a ep with more than one song, and after careful review of the songs from vendors and the song submitted to antijoy - there was no difference between them, antijoy has since admitted their ai mastering is not working and apparently "nobody got charged for unused ai mastering" but I did AND none of the tracks we have on vendors has been mastered when we have been telling our artists on the label that they are going to be mastered before vendors - antijoy is braking contract between our label and our artists behind our backs when we thought we used mastering that didnt happen. Their approval process can take weeks so if theres any issues this can screw up your release date since it won't get approved again in time for the same release date, this has happened now 3 times since I've been with them where we have missed the release date due to something they didnt let me know about till last minute. I am now looking for alternative distros since I cannot handle this level of incompetence from a company, I need a higher level of professionalism and reliability, I'm pretty sure they uploaded at least one of my cover songs as an original too so I have no idea if these guys are going to ruin me/get me sued over incompetence, I shouldn't have to worry about this from a company I work with.

~~~EDIT~~~

Instead of trying to make this right with me in any way, I was told I could have my account removed and all my uploads removed despite me clearly asking before I paid for service if my tracks would stay up if I stopped paying for my yearly subscription - they confirmed my releases would not be pulled but now magicaly think cuz I have a problem that offering to screw me over by pulling my entire labels releases is "not a threat" but a "offer" when given to me in response in a angry way due to not wanting to talk to me.

~~~EDIT~~~

Upon seeing my respond here they have banned me from antijoy, I am going to include screen shots since they are attempting to claim I am slandering them - but anyone who reads their messages can clearly see they called their own staff uneducated but are punishing me for echoing the same words

Proof I'm not lying:
h ttps://i.imgur.c om/a4t1lEE.png
h ttps://i.imgur.c om/lJF4wm5.png
h ttps://i.imgur.c om/LQEZ2WM.png
h ttps://i.imgur.c om/8e3gSJa.png
h ttps://i.imgur.c om/Oj1obeb.png
h ttps://i.imgur.c om/W8AXx3f.png
h ttps://i.imgur.c om/kLlh5Uu.png
h ttps://i.imgur.c om/XY5rvnD.png
h ttps://i.imgur.c om/QrSnblw.png
h ttps://i.imgur.c om/EKtl73E.png
h ttps://i.imgur.c om/ehEQLhR.png
h ttps://i.imgur.c om/tr1XQyZ.png

Clearly this company is power tripping with me when I can bring up very real and legitimate concerns about the changes happening and they can repeatedly tell gaslight me as if "uneducated staff who didn't follow policy" changed to "educated staff who follow policy" with "new beatport button on website and new policy of having to submit mechanical to staff for cover release on beatport" is somehow NOT a change and I'm a liar for suggesting it when it clearly IS a change to ME even if Policy has not changed?

I donno whats going on with this company but as you can clearly see if you have a problem with them - even if they know they are the cause of it - you will be punished for talking about it.

They also told me beatport is 0.000001% of their customer base - so apparently I'm too small to care about and they don't want to improve beatport services to get more beatport people - they just want to wipe their hands clean of me cuz I brought up the multiple ways they have screwed me over in an attempt to solve something they dont want solved, they just want me to shut up and go away and not tell anyone about my experience.

Beware anytime a company is more likely to punish you for having a problem than solve the problem, seems customer service and customer retention is extremely low priority to these guys, so if you have any issues you should just stop using their service according to them and not even bring it up with them - just move onto another distro if you don't like anything about them cuz they don't care and don't want to hear it cuz they don't care about you as a customer or improving their service or how they talk to customers - your gona take the attitude.

28. oktober 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hi, Nicole.

You claim you've been charged for the "AI mastering" addon while there was an issue causing it not to work. This is not true. I have looked you up in our payment processor, Stripe, and I can see that there are no charges for AI mastering.

You claim we've changed our cover song distribution, but that's also not true. It is the exact same. However, I believe you are referring to our new Beatport distribution system, which says cover songs aren't eligible for Beatport without a mechanical license. This should always have been the case.

From December 15th to January 11th, we've been struggling to keep up with demand due to, a) winter holidays (Christmas and new years), and b) a snowstorm preventing us from accessing our office (force majure).

However, when it comes to release review, we've been able to keep up for the past 2 weeks and lowered the average review time from 5 days all the way down to 18-36 hours. We are continuing the downward trend and are also planning weekend reviewing soon.

I also checked your releases, because a 3 week review time is very unusual. So I had to confirm it and what I found is that none of your releases has been in review for 3 weeks. The longest review time has been 8 days, but the average was 4 to 5 days (albeit still not great, but considering the circumstances, it is excusable).

I don't understand why it's necessary to make claims that are untrue. If you've had a bad experience with us, that's entirely fine. But making up incorrect claims to make it seem worse than it is really is not fine.

Edit: Their screenshots are taken out of context. Here is the full conversation: https://pastes.io/jdt7kzujzu

Notice how aggressive the user is towards our customer support and making claims based on stuff we haven't said the way they claim we have or have said at all.

We ultimately grew tired of the user's negative sentiment towards us and decided to draw the line. After dealing with the same level of negativity for multiple months.

Bedømt til 1 ud af 5 stjerner

The scam is coming out

This company is a total scam, I read a recent review and they responded to a person who straight up called out the owner ,they did miraculously responded to that person.

I've been trying to constantly contact them for around 6 months now, they haven't responded to a single query. And it's so funny how they said they've replied to every query in their system.

They also mentioned how they only hold royalties which are artificially generated, which is not the case in mine, and even if they think that is the case, then why haven't they let me know about that?

The whole scam that these guys are running is coming out, it's a ticking time bomb at this point

Choosing this distributor has been one of the biggest regret for me

Update: In the reply they've said a blatant lie which is they haven't received any mail from me? That just made me laugh, since I've been constantly trying to message them on their intercom message, and mail them as well, but I got no reply from them, and no assistance was provided whatsoever. I've messaged them on insta as well now, will update my reviews if I receive any assistance over there.

11. januar 2024
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hello there.

Please stop creating reviews using multiple accounts. Thank you.

We have not received any emails from you that have not been answered in our system.

At the present, we currently don't have a system in place to notify users if their releases have been taken down for artificial streaming; we simply take them down. Email notifications are planned in the future.

If you are sending emails and not getting a response, they may be ending up in spam. You can try contacting us via Instagram on @antijoy.club

Bedømt til 1 ud af 5 stjerner

Withdrawal issues

Today making it a month of making a withdrawal and I haven't received any thing yet. Any user for the past two years or so are complaining about withdrawal issues.
On the 13th December I made a withdrawal request which it miraculously work because the withdrawal page isn't loading up. Anyway
Now 4 weeks
I'm feeling frustrated ... No reply from the support
They asked for my additional information which I provided yet no response ...
But my question single is my earnings stolen from me by you or how can I get to understand it's already a month ago since withdrawal

10. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fast and cheap

My release was review in about 2 day and went live shortly after. Pleasant surprise. They offer lot of feature for less than other distributor while also having clean website. It very easy to use for me!

9. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Anti-Joy is fudging stream numbers and stealing payouts from independent artists.

Anti-Joy is fudging stream numbers and stealing the revenue from independent artists. 3 years ago, I released 2 songs. One through CD baby, one through ANTI-JOY. To see which has better analytics. 3 years later, both songs have racked up over 4k streams on spotify, one over 5k.

In my spotify hub, I was able to see that in realtime, these songs garnered hundreds of streams in their first week due to spotify realtime tracking. These stats of course take longer to update with your distributor, 2-5 months says anti-joy, cd baby says flat out 3 months behind. Understood!

After 3 years, that one song in cd baby has netted 11.17 cents in revenue, cd baby shows me 3912 streams, out of the 4k odd sum spotify gives. no problem there. Anti-joy on the other hand, is saying I HAVE 250 STREAMS AFTER 3 YEARS, WHEN EVERY OTHER STAT SHEET IS SHOWING ME THAT THAT'S A LIE!! And all for $1 USD. I released 2 songs on Anti-Joy, one has hundreds, one has thousands of streams (according to spotify.” but anti-joy reports “0” streams for the song with ‘hundreds of streams’ and only 250 for the one showing thousands in Spotify, also their are streams in apple music…not showing in antijoy for some reason.

Anti-Joy could not initially tell me why this was happening. First they said, according to their email I received “The statistics are based on reports from stores which are generally 2-5 months after the sales date..”

I informed them that I released the song 3 years ago.

Their last response was “Stores may filter artificial streaming from their reports or at least zero-rate it..”

Spotify historically gives out warnings for songs that has artificial streams, and resets their streams back to zero if the artist is forgiven. Spotify, or any other music front that hosts my music, NEVER warned me of artificial streaming, in FACT, they even paid out on ALL MY SONGS THROUGH CD BABY. ANTI-JOY AS WELL, NEVER ISSUED MY ACCOUNT ANY STRIKES, FOR ANY MAL PRACTICES.

However, Anti-Joy is trying to insinuate that i used some form of fake streaming. Then why wasn’t it ever made known by any of these corporations??? That is because Ant-joy is fudging numbers, manipulating the system, essentially not allowing struggling artists like myself to make any traction as they steal our funds. You can manipulate the numbers in your own dashboard, but APPLE Music and Spotify stats are showing that I have more than you are letting on, I wish i could upload pictures.

I shared pictures of the discrepancies with this company and they completely ignored them.

UNITED STATES BASED ARTISTS, DO NOT USE THIS COMPANY, THEY HAVE A CLAUSE SAYING YOU CAN NOT PRESS CHARGES OUTSIDE OF DENMARK. YOU HAVE BEEN WARNED!!!!!

Also, they are taking forever on a takedown request that’s still generating streams.

Update:
Anti-joynis still trying to imply that I somehow used these “services” they are alluding to. Yet I was never informed by THEM, or SPOTIFY, that illegal streams were detected, as I would have cooperated accordingly. “PlaylistSupply” curates a list of Spotify for artists to CONTACT IN THEIR OWN. Nonetheless, despite seeing the tab in my browser, I simply inquired about these services. But ultimately did not end up utilizing the services of “PlaylistSupply.”
I also informed them that abrupt drop in streams are likely from the song being removed from popular playlists.

It is now January and Anti-Joy has still not rectified this issue.

30. december 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hello there.

"I shared pictures of the discrepancies with this company and they completely ignored them."

You've sent two support queries. One has been responded to, and the other is being investigated. I believe the second one contained more details than the first one, which is why the first one likely received a more generic answer than the second one, which is being investigated.

Additionally, the release has not been in stores for 3 years. It went live in stores 2 years ago, around the 12th of January, 2022.

The release you saw is taking forever to be taken down appears to already be taken down.

Update: Our team has been looking into this, and they haven't been able to find any discrepancies between your reports and our data from stores. It's likely that those streams were artificial and had been filtered, especially considering 95% of streams came from the very first month and then abruptly stopped (based on screenshots you have sent). There were also spots where streams suddenly went from 200 streams in a day to 0 streams.

Additionally, the screenshots you sent showed a tab in your browser for "PlaylistSupply," and services like these often have playlists with fake streams, so if the streams were originating from playlists from such a service (like you told us), it's likely it was artificial streams.

Screenshot analysis: https://imgur.com/a/Wm2xe9W (personally identifiable info blurred)

Bedømt til 1 ud af 5 stjerner

Scam company run by a MASSIVE SCAMMER and LIAR from Denmark

Scam music distribution company run by a massive scammer from Denmark. You'll never get your royalties paid. It gets posted to your account but you can't actually withdraw it because the scammer who runs the site has manually disabled it. He has hidden his name from the support after many people called him out. He seems to think he's safe for now running a scam from Denmark but he is bound to get caught and apprehended in the coming future.

Edit: Notice how this scammer managed to reply to this review within 30 minutes of posting this review while intentionally ignoring the other ones regarding the royalties withdrawal issue. IF IT’S NOT MANUALLY DISABLED THEN WHY ARE MANY PEOPLE IN THIS REVIEW SECTION FACING THAT SAME ISSUE AND WHY ARE YOU NOT ADDRESSING THEM BUT IGNORING THEM?

2nd Edit: "We don't respond to all reviews currently" AND WHY IS THAT? SOUND SUSPICIOUS THAT YOU CHOOSE TO PURPOSELY IGNORE INSTEAD OF ADDRESSING IT DIRECTLY

"but we generally ask for more information to either contact them directly or look into their situation" IF YOU ACTUALLY DID THAT, PEOPLE WOULDN'T HAVE BEEN COMPLAINING HERE REPEATEDLY. YOUR SUPPORT TEAM NEVER REPLIES BECAUSE IT IS JUST THIS ONE SCAMMER AND LIAR ON THE SUPPORT WHO MAKES SURE THAT YOU NEVER GET A REPLY.

"We may withhold royalties if we believe artificial streaming has occurred or otherwise broken our terms of service" IF THAT'S THE CASE, YOU SHOULD LET THEM KNOW DIRECTLY. BUT THAT'S NOT THE CASE WHICH IS WHY YOU CHOOSE TO NEVER RESPOND IN THE SUPPORT.

NOT ONLY THIS GUY IS A MASSIVE SCAMMER BUT ALSO A PATHOLOGICAL LIAR.

3rd Edit: This scammer and liar who runs this janky "music distribution" company reported my review because I mentioned his real name. It's laughable that he got so scared and panicked all this time because I exposed his name and how much of a scammer he is. I would've exposed his ugly little face too if I could but unfortunately, this broccoli head would report that too.

4. januar 2024
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hello there.

We're not a scam company and are paying out royalties. It is not "manually disabled" as you put it.

We don't respond to all reviews currently, but we generally ask for more information to either contact them directly or look into their situation.

We may withhold royalties if we believe artificial streaming has occurred or otherwise broken our terms of service.

To look into your specific situation, I've asked for more information. But, I'm unable to find your account in our system with the information you provided. If you don't provide the correct information, I cannot have our team look into it and fix it for you.

Edit: We do let them know. Some of the reviewers seem to be the same reviewers using alt accounts. Also, if someone has engaged in artificial streaming, they are likely to hold a grudge against us for their own wrongdoing.

As far as I can see, there are no conversations past 2 weeks that don't have a reply in our system. Except a few, but those are generally technical issues that are being investigated or fixed.

I find it odd, that you aren't willing to provide information that actually allows us to find your account so we can help you fix the issue you are experiencing. You can simply provide a UPC code to one of your releases or similar.

Bedømt til 3 ud af 5 stjerner

You know its actually sad because I…

You know its actually sad because I thought I would be writing a positive review 2 weeks ago.I was so excited to sign up for antijoy after I had been recommended by someone, with all its features for just $20.
I moved from distrokid to Antijoy just so I remain paying $20 after distrokid slightly increased their prices.

Anyways to the main issues, well to be real their customer support is not reliable, I mean they responded like first 3 days when I was new then just went ghost after I enquired about some problems I was facing.Right now as we speak there is an email and message I am still waiting on for them to reply and it's been a week.
Then comes their website, they really need to fix it there is so much bugs and issues about it really and I have told them it's annoying, my submitting button will keep loading and actually never stop like literally and I can't even edit my releases.
Please Jonas try to listen to some complaints and attend to them, I am really regretting leaving distrokid because it never actually let me down in anyway really, nothing about Antijoy has impressed me so far literally nothing
Some releases have been delivering for 2 years now (2 weeks actually) and I have contacted you on email, Instagram, reddit, and Antijoy joy page, I even hit you up on your personal IG.
I don't even know why I put 3 stars to be honest.
I wouldn't say they are a bad distribution, they just need to take their work serious to be honest. This is my personal experience with them so far in one month joining.

30. december 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hello there.

Our team fixed the submitting issue quite some time ago. It shouldn't still be occurring, but if it is, please contact support@antijoy.club

Our support team is currently out of the office due to the holidays, so the response time might be longer as we don't respond to support requests again before January 3rd.

Have you contacted support about the release being stuck in delivery, and if so, how long ago? Please note, that the delay may be caused by the holidays and stores taking longer to ingest releases at this time.

Bedømt til 1 ud af 5 stjerner

I am a new music producer and I have…

I am a new music producer and I have been trying to upload a song. It got rejected a couple of times saying there were issues with the artists name.
Once I got that fixed, I was asked to upload a video of the song playing on the DAW which I did too.

There is no clear communication as to what needs to be done. I am being asked to email to support but I haven’t heard from anyone except a robot that sends a computerised reply.

If this continues I would never recommend Antijoy to any of my fellow upcoming music producers.

18. december 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hi there.

We don't generally ask for such sophisticated proof, unless the review team believes it may be necessary. They may conclude that based on several factors.

I'm sure our team has gotten back to you since you made this review and I hope that the situation has been resolved.

Please note, we make these checks because it's our obligation to prevent allowing content stores don't appreciate, such as copyrighted material, etc.

I hope you will understand.

Bedømt til 1 ud af 5 stjerner

DO NOT USE

DO NOT USE
I uploaded a song with the free version since I had heard good things and thought a free upload may be quite useful. However this is not the case. In the upload process, you must submit evidence (screen recording of DAW) that the song is yours. However, they don't tell you this in the upload process so you only find out AFTER its been reviewed. You then have to send evidence and get it reviewed.
Now for the bad part. My song was released after this long process but under someones already made artist page. I had requested for a new artist page and this hadn't been done. I then reported the issue and three days later, the complaint has been removed and nothing has been done.
Will not be using this again

13. december 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hello there.

We don't generally ask for evidence unless our team believes that the music may be stolen.

If your release ends up on the wrong profile, you should use our Fixer Tool to move it to the correct page. If the request was rejected, you should be able to see the reason for that on the Fixer Tool page.

Following up on this. Is your release still on someone else's profile in stores?

Bedømt til 3 ud af 5 stjerner

Is anyone there? Update: They have reached out.

No one has been responding to any of my questions or concerns for months.

Update: Anti-Joy has made contact and is working through issues. I appreciate this immensely as they have a great platform and can provide excellent competitive distribution.

1. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

You're amazing

You're amazing! Imagine provide support with actual people. You have my business. Period. I'm actually looking into how I can transfer my original music over to you from DistroKid.

22. november 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Definitely one of the best distributors…

EDITED: This distributor used to be so good. I'm disapointed because i ask for withdraw since March but i still did not get my money. I sent a lot of emails with no answer. Its very sad. I need my money right now.
Above is my comment before this year.

Definitely one of the best distributors you will find. They are wonderfully supportive, understanding, treat you like a human being, and know what the music business is all about. They are very low priced considering everything they offer. To be perfect, the only thing missing is Facebook/Instagram and YouTube content ID, I hope they offer these two soon, I know they will achieve it. This is a kind of distributor that music market need! I have worked with many distributors and i know the difficult to find something like these guys. I wish the best for Anti-Joy!

9. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Posible situación de estafa

Posible situación de estafa. Llevan semanas y semanas sin responder en ningún canal, email, web, asistente online, redes sociales, y el sistema de pagos está caído.

Edito: la respuesta de esta gente es insultante. Que han estado de vacaciones de invierno..., ¿perdón? Les he contactado por todas las vías posibles, acabo de volver a hacerlo.
¿Una tormenta de nieve? ¿Sólo tienen internet en las oficinas? ¿Vivís en el siglo 19?

Y he entrado en la web de nuevo y el sistema de pagos SIGUE sin funcionar. Aunque no fuera una estafa es de risa que cualquier servicio sea tan patético.

1. november 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hola Miguel.

Hemos estado fuera de oficina debido a las vacaciones de invierno. Sin embargo, hasta donde yo sé, no debería haber nadie que haya esperado tanto.

¿Aún no has recibido respuesta? ¿Puedes decirme dónde nos has contactado? Intente enviar un correo electrónico a support@antijoy.club. La respuesta puede tardar más de lo habitual en este momento debido a una tormenta de nieve en Dinamarca que nos impide acceder a nuestras oficinas.

Nuestro sistema de pago no está caído en este momento. Por favor contáctenos para que podamos ayudarlo con su situación.

¡Perdón por cualquier inconveniente!

Editar: Lo siento si mi respuesta te pareció insultante. Quise decir que hemos estado fuera de la oficina durante las últimas dos semanas debido a las vacaciones de invierno. Por lo que puedo ver, supongo que nos contactó antes de eso, lo cual es extraño considerando que no hemos tenido ninguna consulta sin respuesta en dos semanas.

Sí, tenemos internet fuera de nuestras oficinas; después de todo, vivimos en uno de los países más ricos del mundo. Sin embargo, muchos de nuestros sistemas internos, que a menudo se necesitan para responder preguntas relacionadas con los clientes, están bloqueados geográficamente en la ubicación de la oficina por razones de seguridad.

Solicité más información para encontrar su cuenta e investigar su situación. Una vez más me disculpo por cualquier inconveniente y ofensa que pueda haber causado mi respuesta.

Bedømt til 1 ud af 5 stjerner

Terrible Company, Bad service, Illegal Activity

We joined Anti-Joy last year in hopes that it would be a great company to have distribute our music. Unfortunately, it’s been extremely stressful! The main point of contact for us in customer service, Jonas, ignores our emails for weeks and when he does respond all he has are false promises to fix the situation. The payout amounts change, and then I could never WITHDRAW my money - it wouldn’t let me. Which is illegal to not withdraw any amount at all.

The company completely withdrew almost $4k from my account and I haven’t seen any of it!!! I don’t even want to know what else they have withheld. Complete scam, and a disappointing experience. At this point, I don’t think we will ever see the money that is due to us. I highly DO NOT recommend this company. My music is under Sabrina Gomes on Spotify, and if you want to know more about it I can show you a LOT more. I will be sharing my story soon on social media, no filters, to warn others about this company.

3. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Worst support ever seen in a distribution service.

Their support was really good when I first signed up, they were really responsive, usually got response in less than an hour at times. But their service has really deteriorated, they compare themselves to distrokid and other top distributors but at the same time they can't fix a Withdraw issue that I've been facing for more than 6 months at this point.

How can a distributor be trusted if they simply just don't pay me the money that is owed to me?

I've had a bunch of songs via their distribution, I'll be slowly taking them down one by one over time, thank god I didn't had my whole catalogue over there, it would've been a nightmare.

I've desperately tried to contact their support team regarding my issue for the past 3 months because I can't withdraw my money and I don't get a reply or any sort of help.

If you are a casual part time producer who's not earning from their music, surely go on with these guys, but if you are doing it seriously then don't even look at antijoy, they'll just keep your money which they might return when they feel it's appropriate.

3. november 2023
Bedømt til 4 ud af 5 stjerner

Good customer service

Good customer service, so far no trouble releasing music.
Though some technical issues.

1. november 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hi there.

Thank you for your review.

Can you elaborate on the technical issues you've experienced? Preferably send an email to support@antijoy.club so our team can investigate it and have it resolved.

Bedømt til 1 ud af 5 stjerner

Esperienza assolutamente negativa

Esperienza assolutamente negativa. Ho cercato di pubblicare due canzoni e mi hanno scritto che non si puo' pubblicare due release a distanza di meno di 7 giorni una dall'altra. Ho provato a correggere le date ma no si può' fare senza passare al piano a pagamento. Contemporaneamente non mi permettono di cancellare le release che ho fatto. Ho scritto un messaggio e come al solito sono settimane che sto aspettando la loro risposta. Alla fine ho provato a cancellare totalmente il mio account , ma la procedura che suggeriscono nelle loro FAQ non funziona. Mi trovo bloccato che due canzoni che non vengono pubblicate. Il loro scopo e' fare solo un alto numero di iscritti e provare a far passare il piu' alto numero possibile di persone al piano a pagamento. Non iscrivetevi! esperienza molto negativa !!

28. oktober 2023
Uopfordret anmeldelse
Anti-Joy-logo

Besvarelse fra Anti-Joy

Hi there.

Normally the release date will automatically be adjusted so it doesn't interfere with other releases for the free plan. Please try reuploading the releases as it shouldn't be an issue.

It's incorrect that you can't delete releases you've made. If a release is under review or being analyzed, there is a trash can icon in the right corner on the release page, clicking that will abort the release and remove it.

If the release is approved or being delivered. You have to wait for the release to be live before it can be taken down.

If your release is rejected or attention needed, you can hide it from your profile by clicking the hide button at the same location (crossed-out eye icon).

We usually respond to email and chat inquiries within 72 hours.

It is not true that our goal is to simply get users to subscribe to the paid plan. Free users generally have the same experience as our paid users as the review and support time is exactly the same.

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