A fantastic service, very conscientious team. Only want to help and assist. I cannot recommend them highly enough. Thank you for all that you do for us

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Se mere
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Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Se mere
An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Se mere
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Virksomhedsoplysninger
- Telefonservice
- også i
- Callcenter
Skrevet af virksomheden
AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
Skrevet af virksomheden

Kontaktoplysninger
AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Storbritannien
- 0800 802 1069
- hello@answerconnect.co.uk
- answerconnect.co.uk
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Excellent customer service and efficiency
Excellent customer service and effectively a seamless extension to our business. We are very fortunate that we had an existing partnership with AnswerConnect UK prior to the current Covid operating restrictions which meant that we had the building blocks already in place for seamless operation whether staff were working from home or in the office. Any queries are investigated immediately and the text/email service is perfect for our business maintaining a time and date stamped audit trail for all customer contacts. I would recommend AnswerConnect UK without hesitation.
A trustworthy and efficient virtual secretary service
It has been over a year with Answer Connect. The virtual secretary service definitely makes my life easier. While they have been handling my calls I could focus on other nitty gritty things here at my office then I can get back to any inquiry in my convenience.

Besvarelse fra AnswerConnect UK
Very good experience
Highly recommended. Professional, friendly service.
In addition, thanks to Barry who has been really helpful, the set up and integration has been much faster and easier than we initially thought it would be.

Besvarelse fra AnswerConnect UK
Efficient, Affordable must have!
These guys are great.
As a 24/7 family plumbing business we would lose many new enquiries if it wasn't for AnswerConnect. They answer professionally and swiftly text the engineers the callers details. Highly recommend.

Besvarelse fra AnswerConnect UK
Great service and easy setup
Great service and easy setup. Would definitely recommend

Besvarelse fra AnswerConnect UK
Great service
Having used other call handling companies with various degrees of poor service, I have found Answerconnect to be very professional and work hard to provide high service levels in the 8 months we have used them so far.

Besvarelse fra AnswerConnect UK
Great Service
Used their service for 3 months which helped massively while I was abroad. Very professional, efficient and had a great offer on at the time. Would definitely recommend, and happy to use again in future.

Besvarelse fra AnswerConnect UK
Great Service, all calls answered.
We are using Answer Connect for our building company to ensure we answer all calls from potential customers. The service is working very well for us and we will continue to use the service. Clive thebestbuildteam.co.uk

Besvarelse fra AnswerConnect UK
Friendly, efficient and helpful
After a call center we were using disappeared overnight we needed to get a new solution in place. AnswerConnect enabled us to be back up and running very quickly and the whole process went very smoothly.

Besvarelse fra AnswerConnect UK
I would definitely recommend without hesitation
As a domiciliary care provider we found AnswerConnect to be an excellent service for us. It is very simple to setup and use. It is good to know that our clients always hear a professional person on the end of the line and not a recorded message. The support staff are extremely responsive when any changes are requested. Emails are responded to extremely promptly. Account staff are easy to contact and personable. I would definitely recommend AnswerConnect without hesitation. One of the few services that really is as easy and flexible as it says it is.

Besvarelse fra AnswerConnect UK
Brilliant Answering Service
Id like to thank Answer Connect UK
They have created a very professional reception for one of our businesses and we are considering moving this system to another business too
Scott Friery
Managing Director
Alpine Facilities Management Ltd

Besvarelse fra AnswerConnect UK
Great experience
Rob was very helpful and the team took me through all the steps and always at hand to help. Promptly received all messages.
They worked with me looking to understand my business needs.

Besvarelse fra AnswerConnect UK
Worth it!
We trialled AnswerConnect to handle our out of hours support calls. We needed someone to answer, collect some critical information, then transfer calls to one of our engineers, following a specific escalation order.
AnswerConnect delivered this and more.
They did it quickly, easily, and gave us full control over any future changes to the service.
The service has definitely been worth it!

Besvarelse fra AnswerConnect UK
Fantastic service
Using Answer Connect as a call answering service has been fantastic. Their service has been quick and efficient, we have been using Answer Connect now for almost a year. Would certainly recommend.

Besvarelse fra AnswerConnect UK
Invaluable smart service
We have used answer services before but Answer Connect are another level.
Quick to answer every time (unlike some), friendly and efficient to the end. The cherry on the top for us was call transfer back to our staff if required meaning the service felt like an extension to our business, not just a 3rd party call answer service!
Highly recommended 🙂

Besvarelse fra AnswerConnect UK
Brilliant service!
Brilliant service!! The whole company and setup is brilliant and has been wonderful for our business. Robert Styles my account executive has been particularly amazing. Definitely highly recommend!

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Engaging and attentive
Engaging and attentive, excellent customer service..

Besvarelse fra AnswerConnect UK
This company saved us from our antiquated phone system
Andy and his team were always on hand to resolve issues and make changes to our arrangement. They even call to tell you when you are not using the service enough for the plan you are on and encourage you to go down to a cheaper option. Roll over minutes are a thing too. Good valu, great service if and when you need such a thing.

Besvarelse fra AnswerConnect UK
Advanced technology, great service!
Advanced technology, great service!
This company truly is a market leader in call handling solutions. I have used other answering services and their app is on another level. Only use them for my SLA contracts and its a great peace of mind knowing they are there 24/7. 5* +

Besvarelse fra AnswerConnect UK
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