A fantastic service, very conscientious team. Only want to help and assist. I cannot recommend them highly enough. Thank you for all that you do for us

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Se mere
Virksomheden har svaret
Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Se mere
An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Telefonservice
- også i
- Callcenter
Skrevet af virksomheden
AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
Skrevet af virksomheden

Kontaktoplysninger
AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Storbritannien
- 0800 802 1069
- hello@answerconnect.co.uk
- answerconnect.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Worked pretty well
We used this telephone answering service for about a year as a temporary measure whilst we were restricted from being in the offices due to Covid restrictions and whilst we moved towards a permanent direct dial teams based solution. Sometimes the messaging could get a bit lost in translation however generally the service was pretty efficient and we would receive emails with details of the calls which allowed our staff to return calls quickly.

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Excellent Service…
I have used AnswerConnect for around a year and I am delighted with the service, a great bolt on for an SME to use.

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Very impressed with the team…
Very impressed with the team from Answer Connect, they're very professional the the system of call recording works perfectly - Thanks for all your assistance.

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Highly recommended
Reliable company and excellent service. Website provides all useful information and easy to navigate.
Thank you.

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Have used answer connect for a couple…
Have used answer connect for a couple of months now and have been really happy with the level of customer service offered. The portal makes things very easy and the quality of the information collected on messages has been good.

Besvarelse fra AnswerConnect UK
A one stop virtual contact centre
ACUK help bring our services to life with a courteous, professional, and flexible service. They are always keen to help realise value for us and a special mention to Jill who conducted a detailed review of our service recently and was very knowledgeable on the configuration. A pleasure to work with all round and I'd highly recommend them.

Besvarelse fra AnswerConnect UK
Brilliant service.
AnswerConnect has given our company more flexibility by not having to employ further office staff. Answering the phones can be very time consuming and costly.
The customer receives a very professional service and the messages taken are instantly passed on, all for a moderate cost - well done AnswerConnect!

Besvarelse fra AnswerConnect UK
Really great efficient service
Really great efficient service, very streamlined process, well demonstrated. Great communication throughout the whole set up process.
Great support from Jennifer
Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She worked through it methodically brining value to the process. Everything is now updated to reflect recent changes and we're confident to use answer connect as our call answering partners. Great service. Thanks!

Besvarelse fra AnswerConnect UK
Expectations Exceeded
Our first three months has been outstanding! The entire team at AnswerConnect have exceeded our expectations. I can't recommend this company enough.
Excellent service!
Very professional and great systems!
Very professional. I had a minor tech problem, posted something in the chat and I got a call back on my mobile within 1min.

Besvarelse fra AnswerConnect UK
The Alexander & TIFA Stays
Andy, Jennifer and their colleagues have been more than helpful over the past few months of using AnswerConnect for our business. They have saved us lots of time and energy and for that we are grateful as it means we are able to work on other important jobs whilst they pick up our calls.
Thank you all!

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Highly recommended
Andy and his colleagues were extremely helpful and knowledgeable and the entire set up was easy and pain free. Good value for money for a great service.

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This company really do what they say
This company really do what they say. Andy Carruthers was an excellent contact who explained how the service could help my business. The lady who helped me with onboarding was brilliant and guided me all the way through set up. I had nothing to worry about and could easily see any customer enquiries I needed to follow up on. My business moved more online and telephone comms was very minimal and Andy recommended that the service could be halted whilst this was the case. No question I will be recommending AnswerConnect UK to all my friends in business from now on.

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Great service ,
Great service ,
Staff are lovely, Jill was great, I would have no problem recommending this company, We no longer miss any calls and are much better off financially because of Answer Connect.

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Great professional efficient service…
Great professional efficient service which has proved invaluable over past few months. Would highly recommend.

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I cannot recommend this service enough
I cannot recommend this service enough. Even my attempt at mystery phone calls were always met with absolute professionalism and friendliness. For a growing business this has been a godsend.

Besvarelse fra AnswerConnect UK
Great Experience, Highly Recommended
We've had a great experience with AnswerConnect - they've been receptive to the feedback we've given and responded quickly. I think the service is very good value for money. Highly Recommended.
Excellent service.
Excellent service from initial setup, fine tuning, and final execution of the service on a day to day basis. AnswerConnect most importantly listen to, and act upon feedback - couldn't ask for more :)

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Dette er Trustpilot
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