Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,3
6 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fulfillment of orders is not on time and are inconsistent. There is no way to call. Only email is the communication with customer service. I have suggested they offer the option to buy the 'whole' project at once and receive all the product at once instead of working for three months and then nothing in the mail for 9 months. The yarn is exceptional, but that is about the only good thing going for them.
I have asked then ti cancel my subscription and still they persist in charging me 1.99 monthly with a “thank you for being patient” nonsense. Avoid them at all cost!!!
If there was a 0 that would be my rating. Website has no contact info, I cancelled my subscription and they sent another out and charged my account. No customer service reply. Never do business with this company!!!
Company "migrated" websites earlier this year (2025) and since then it's been an absolute horror show. My subscription is halfway complete, so I'm left with a half-finished kit (useless), and I never received any follow-up communication on how to resume my subscription. My account information says I have no active subscription, YET my credit card has been charged. I looked through my Order History and there is no information documenting or justifying the charge - no updates whatsoever about the status of my order, shipment, etc. After being given a runaround of delayed copy-and-paste emails and bots for months, I finally got around to speaking with a real person (outsourced), but SURPRISE! They are also absolutely useless. Had the audacity to tell me my kit subscription is active, when it says I have no active subscriptions on my Account. Told me her supervisor would call, but no phone call. I will continue calling everyday just to give this "company" hell. Avoid at all costs. About to submit a fraud charge through my bank, and looking at the possibility of a class action lawsuit since others seem to be having similar issues.
I had a monthly subscription going on in beginning of 2025. received up until April and now it is October. I have not received anything in 6 months! Customer service has been very rude and just blowing me off. I can go online and order a new subscription but I can't continue my current one. I was only 3 weeks away from ending complete with my project.
The company is "updating for a better user experience" I cannot begin to express my disappointment enough. I have had customer service representatives being rude, each customer service representative has told me different things all the time. The only consistent answer I have heard multiple times is it will fix next week. I try to log on and I get a screen telling me that "connection refused" I'm not sure what that means but the customer service representative told me that the issue is on my end. It is not I have absolutely no problem with any other site. The last straw was when I got billed on my credit card for books that I can't get to. If I could have been able to give a rating lower than 0 I would have. A company that has been around this long should have been more prepared than this. I started having issues the day the "updates" began in February.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
