Ordered 2 items on the 29th May, After a few weeks I emailed to chase with no response - The 1 item came, repeatedly chased again, no item received after a month and zero communication. Not great comp... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Anime emporium are brilliant and go out of their way to do a great job. Well package, shipped and delivered quickly. Never had an issue with buying from them, would definitely recommend to others t... Se mere
Very quick service, wish more stock was available, my daughter can’t wait to keep checking this site out now in the future
I’d been searching for the Possessed Lamb plushie for my son but everywhere was out of stock. I signed up to be informed when an item came into stock and as soon as I got the in stock email from Anime... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome To Anime Emporium Here At Anime Emporium We Pride Ourselves At Selling Anime Merch At Low Low Prices Our Goal Is To Make All Anime Merch Affordable for Everyone At Every Price Point
Kontaktoplysninger
Storbritannien
- Support@animeemporium.co.uk
- anime-emporium.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love this website
Great item well packaged and sent…
Great item well packaged and sent speedily for free! Thank you
It came in great condition,
It came in great condition,
I tiny bit long on the send off but it was the holidays so it makes sense.
Another satisfied customer
Everything was well packed and arrived quick. Very happy with the items from this seller. Would recommend anyone who are looking for a great products. Guaranteed best results.
Very happy with purchase
Very happy with purchase. Quick delivery. Would highly recommend.
Goods arrived well packed and in perfect condition
The goods arrived late but was not all due to seller.. communication was very poor.. I had to do all the chasing to find out where my order was.. I think communication really needs to b better just to keep the customer up to date with the delivery and delays.. but the order was well packed and in perfect condition when it did arrive
Bit late and not the right colour
Delivery was a bit late but my dark magician is completely white which baffled me a bit
Other than that not too bad
What happened to this great store?(UPDATED))
***UPDATE - 14/2/24***
The seller got back in touch with me after Christmas and was incredibly apologetic about the lack of communication, explained that the product had been further delayed by their supplier and offered me a full refund which I received very quickly. I'm very glad as this store had been great for me in the past, this is the only issue I'd ever had and I was really hoping this would get resolved so I have changed my review to reflect this.
*******
I'm really disappointed as I have always had brilliant service in the past from this company and this is the first time I've had an issue.
I preordered an item in April from the website that was due for release September and I was informed in September that it was delayed until October/November and I said that was fine and I'll wait for it, so I'm not counting this as the beginning of my bad experience.
However, I emailed again in November and received no reply. It's now December and I haven't recieved the product or any communication.
I have emailed them twice again, contacted them on Instagram profile and their eBay store and have had no reply as of writing this review. PayPal will not refund me either as the original transaction was too long ago.
I'm really disappointed I've had a lot of items from Anime Emporium, both from their website and eBay store in the past and the service was wonderful, so I don't know what has happened lately.
I really hope they can go back to being a more reliable store and this is just a rough patch, I don't feel confident in ordering from the website or their eBay until then.
They advertised an item
They advertised an item, then without warning stopped selling it, after taking my money and they don't even bother replying to messages, when asking what happened to my order
Best Nesos >:)
They were great conditions and quality I love them sm! Their in my collection now!
Lovely customer service
Took a bit longer than expected but…
Took a bit longer than expected but really great communication. Arrived In perfect condition so It was worth the wait!
Thank you so much
Very well packaged and quick delivery
Authentic products, great prices
A great seller of authentic anime products. A good range that's not easy to find from most UK sellers and at great prices as well.
Postage was a little slow, though they did warn of that on their website and upgraded the shipping to make up for it.
Certain parts of said website could use some work to make it look more professional/legitimate, e.g. the FAQs page. Don't be put off though, their products are 100% legitimate.
Great company
Great company, excellent price on my figure, friendly bloke I spoke to on phone, delivered promptly. No issues.
Positively brilliant
Been looking for my fnaf sun and moon for a while, and they were not only a great price but arrived quick too. Definently a great find in this shop.
Great service
Great service - there was a small issue with a supplier that caused a delay but they let me know what had happened and kept me informed the whole way. They also upgraded my delivery to compensate for this, which was really appreciated. Overall would recommend :)
Really good because of keeping me…
Really good because of keeping me informed of updates and telling me of any delays to the product like shipping/other things.
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