Car was damaged while at auction and…
Car was damaged while at auction and was not fixed culminating on a reduced sale price of car. The wing mirror functioned correctly and folded as it should regardless of whether a past repair to this was carried out. The car was sold below reserve though the auction waivered their fees to make up the difference without consulting me. The car did not sell for a sensible price due to the wing mirror hanging off which most likely detered buyers. The auction did not address the matter even though they were informed 5 days prior to the auction date and even photographed the vehicle with the mirror hanging off. At no point did the auction make any comment on the mirror being poorly repaired but instead chose to leave it and prop it in place for the benefit of the photos. The auction completely missed the point with regard to consulting me as I would have preffered them to fix the mirror and place the car in the next auction where I believe I would have received a fair price. I would never use this company again as they did not address my complaint but instead took the route to best suit themselves.

Besvarelse fra Angliacarauctions







