Shopped online… amazing customer service. Had furniture delivered the delivery staff were so polite and placed the furniture to the bedroom. Definitely will be shopping here in the future. Many thanks... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery, very well packaged, would have liked it a bit bigger, but a lovely piece anyway only want for decor so very pleased
Virksomheden har svaret
Excellent customer service purchasing this lamp. The staff were couteous and could not do enough to help. The lamp was very well packed and the members of staff in the shop helped me to load it into... Se mere
Virksomheden har svaret
A lovely shop, excellent customer service. Ordered Cannes Dining Room Table, Bench & Chairs, very pleased with our purchase. Will definitely recommend Angela Reed to Family & Friends
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Soveværelsesmøbelbutik
- Dekorerings- og boligindretningsbutik
- Havemøbelforretning
- Sofabutik
Om Angela Reed
Skrevet af virksomheden
For over 145 years, Angela Reed has been proudly championing beautiful, high-quality furniture and home accessories. Passing down through five generations of the Reed family, Angela Reed is now under the custodianship of David and Kate Reed and the contemporary offering and excellent service has not waivered. All of the hand-picked homewares, furniture and unique gifts have continued to inspire customers in Essex and beyond. The destination store is set in a historical, labyrinthine building in the heart of the market town of Saffron Walden with its own stunning Food Hall, showcasing artisan produce from all over the globe. The growing online business is now serving customers all over the UK and beyond.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Angela Reed is still family-run. Business where customer service is paramount.
Contact our Customer Care Team Our small, friendly team are on hand to help with any queries you may have. You can reach them via email: online@angelareed.co.uk, shop@angelareed.co.uk or by telephone: 01799 520056. The phone lines are open Monday – Saturday 9am to 5pm and the team will do their best to answer any queries and they can take orders over the phone.
Kontaktoplysninger
5-7 Market Hill, CB10 1HQ, Saffron Walden, Storbritannien
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent professional company
Excellent professional company . I would recommend them for good quality furniture
Communication excellent all the way through the purchase .
Thank you
27. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
So easy to shop online
So easy to shop online. Beautiful items and securely packed and delivered quickly! Would highly recommend.
27. april 2026
Besvarelse fra Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I ordered from this shop because it is…
I ordered from this shop because it is in the same county. The order was processed quickly and arrived in 2 days. No delivery cost. I feel better abput shopping relatively locally in an indepenent shop. I have recommended the shop to friends and family.
24. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Very efficient and the mirror was…
Very efficient and the mirror was packed very well indeed. Great service. Thank you.
23. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A beautiful piece of furniture delivered carefully and promptly.
I bought an ornamented cupboard from Angela Reed. It arrived promptly - exactly when promised, was delivered by two highly capable men, who carted it upstairs, placed it exactly where I wanted it and left within a very few minutes. When I commented on their efficiency, one of them said, “well, we’re professionals”, to which I responded, “I can see that”.
The cupboard is beautiful, sturdy, spacious, and exactly what I hoped for. It is perfect for my needs.
23. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
good service, good communications, good pricesappro
Easy to use website, very competitive prices, good communications. The garden bench is exactly what
I wanted, a simple, elegant style. Although elderly and not very practical we put the bench together without
too much effort.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
A brilliant company
A brilliant company, very helpful, careful packing of products that I have ordered.
I cannot fault the company.
20. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent customer service,quality…
Excellent customer service,quality fruit bowl,well packed
25. marts 2026
Besvarelse fra Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Besvarelse fra Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Important to see and try out first
The dining chairs I bought were made to order and, although the website, said there’d be a 12 week wait, it was 18 weeks before they were delivered. When I raised a concern at 14 weeks, I was offered the loan of four chairs which arrived a couple of days later. The quality of the chairs is fine but I should have ensured I’d tried and tested a sample first. The colour was not quite as expected, more grey than appeared on the website. Also, the fit is better suited to tall adults as the seats are a little higher than most dining chairs I have tried. The substitute chairs were actually more comfortable and a better fit. So, a lesson learned - appearance can be deceptive!
14. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to leave us a review.
We’re pleased to hear you were happy with the overall quality of the chairs, though we’re sorry they weren’t quite the right fit for you in terms of comfort and colour.
As noted at the time of ordering, these chairs are made to order with an estimated 12-week lead time. Unfortunately, this particular order was delayed due to wider global shipping disruption, which was outside of our control, but we remained in regular contact throughout with updates.
When you got in touch during the delay, we were very happy to arrange a set of loan chairs so you weren’t without, and we’re glad these arrived quickly and were useful in the meantime.
In terms of colour, the ‘Rancho Steel’ finish is designed as a grey-toned fabric, and we always recommend viewing items in person or requesting additional images or samples prior to ordering, particularly for made-to-order pieces where finishes can appear differently depending on lighting and setting. We are always happy to accommodate this.
We really appreciate your patience while your order was delayed, and your feedback.
Very prompt delivery
13. april 2026
Besvarelse fra Angela Reed
Thank you so much for taking the team to leave us a five star review. We are so delighted that you are happy with the delivery and service. We hope to welcome you back again soon.
Tetrad sofas
Had been trying to find a local company where I could purchase a Tetrad sofa from. Rang Angela Reed said they would be able to get me the model I was after, extremely helpful, I also bought a rug from them too, which is superb quality, wouldn't hesitate to recommend them. We're delighted with our new sofas and rug.
13. april 2026
Besvarelse fra Angela Reed
Thank you so much for taking the time to leave us a review. We really appreciate you choosing to shop with us and that you are pleased with the service. We hope to welcome you back again soon.
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Efficient company.
I ordered a lamp from this company. It arrived promptly & was very well packed. Extremely pleased with my purchase.
7. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Courier company were excellent
Courier company were excellent, phoned 30 mins before and at delivery.
Table is beautiful!
2. april 2026
Besvarelse fra Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Friendly and prompt service
Friendly and prompt service, returning product which was excellent but not quite colour we were after was handled efficiently and without fuss. Will definitely use their services in future.
13. marts 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Lovely shop to browse and very lucky to…
Lovely shop to browse and very lucky to find the exact chair I ave been looking for.
Fast delivery and chair assembled for me. Perfect thank you.
1. april 2026
Besvarelse fra Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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