iMyFone Anmeldelser 58

Great customer service . Sakara was prompt,courteous ,and although I did not initially receive the answer I was looking for, with a few quick emails back and forth the problem was solved to my satisfaction without any hassle or difficulty. You need more people on your team like Sakara. In fact you should give Sakara a raise!!!

The app didn't work the best, but I didn't really have the right phones (weren't officially supported). Another thing I didn't like was that only 5 devices could be unlocked on the highest plan possible.

But their customer service in giving me a refund was much better which is why I am giving a higher review.

Great software. it does what it says.💯👌👌

Una compañía muy profesional y competente, hacen un trabajo de calidad, responden enseguida a los mensajes y saben solucionarte el problema lo más pronto posible y te dan varías alternativas.
Mi problema fue que el producto que compre, por un mal entendido no supe instalarlo correctamente y no pude hacer uso de él. Así que pedí un reembolso ya que lo veía un poco injusto pagar algo al que lamentablemente no iba a poder sacar partido.
Atención al cliente me supo dar uno solución, me explicaron que los reembolsos solo son cuando el producto ha salido defectuoso o no pudo resolver el problema, pero que si mantenía la licencia ya que la había pagado por todos los problemas causados y al ser una empresa que quiere lo mejor para sus clientes me devolverían la mitad del dinero que pagué por el mismo. Así que a pesar de no poder haber sabido instalar el producto estoy más que segura que me hubiese funcionado, porque se ve que son muy eficientes con su trabajo.

iMyFone has great customer service, they are very responsive and honest, they were very collaborative with me when I purchased a wrong licence of the software they sell and provided me with many solutions to pick from. I'm very satisfied that I selected the iMyFone products.

They were very helpful and the instructional videos made it very simple to get the job done. I had a brand new phone with special problems which they worked very hard to help me resolve

The customer service support was to fast to respond with excellent feedback which made to believe in the company and the services provided.

I am more than happy with this support team for being both understanding and patient with my lack of ability. But, they helped me hugely by providing the solution I need. This enabled me to continue to restore my phones fully.

Well treated with professional support and guidance from Technical Support Specialist. Technical problem solved and my phone is now useful again.

Thanks again for you help, much appreciated.

I had a issue with the software supplied but it was resolved in a very professional manner by Sakara of customer service. I would recommend dealing with this company to anybody.
Thank you,
S.D.

The product is good but it not solve my problem maybe imy phone Samsung S21 is so new they don’t have the patch for it yet .The after sale customer service is great they answer all questions and if they don’t have the solution for my problem they offer me the full refund kudos to the company

I ordered the frp lock from these guys. On my specific model,it didn't work. But,these guys tried all solutions,with support helping me the whole way!!! And when it didn't work,they gave me a refund!!! That's a great company that stands by their word!!!! I give their service and support and their word 5 stars.....nothing less!!;

The response was very fast in customer service, all respect and appreciation to you for the service

Great service as dealt with my concerns and left me a happy and satisfied customer.

Great customer service, and had timely responses with answers to all of my questions. I had a setback due to software updates on my PC and they had amazing patience and were very understanding. Then once i needed help again they were more than ready and happy to help.

Had some problems removing FRP lock on my Galaxy Tab A 2016.
Got a very quick and helpful reply.
Great customer service.

I had a very positive experience with customer service.
They were very quick with answers to my questions and requests even over the Christmas Holiday period.
Everything was resolved.
Thank you

The encounter was a surprising but enjoyable experience. Sakara treated me like I was a special customer. I appreciate a well mannered person like that! 5 stars

I would like to thanks the staff all of them and I really appreciate their concern and feedback and quick response it was really nice experience to use this application, and by the way I’m Miss Maisam👍🏻

Thanks again for everything my sincere regards

My 5 stars is not for the product but for the customer service.

I got locked out of my new Z Flip (forgot the complicated pattern, didn't have Find My Mobile enabled since this phone was new...). I tried to use this service and as it turns out, it's NOT friendly to newer Androids. Beware newer Android users - vet their list of available phones before buying. They also have a free try before buy but I didn't see it.

Since I didn't get to use this product, I did request a refund because duh.. that's $32 something dollars I want back. Because this wasn't a "technical" issue, they didn't give me a 100% refund but they did issue a 70% refund since they understood where I was coming from.

Overall - 5 stars for customer service but not for the product since I didn't get to use it. They responded quick to my refund ticket and the team was reasonable.