Stephen was extremely helpful, from start to finish. A very efficient deal and exactly what we were looking for. Appears to be a very welcoming customer orientated company. Happy to have travelled fro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience buying my car here. As a woman, I felt completely at ease throughout the process. The staff were friendly, patient, and genuinely listened to what I needed. They clearly expl... Se mere
Virksomheden har svaret
I had an incredible experience purchasing my vehicle here. Everyone was so helpful and patient with me regardless of the questions I would ask. I was very lost with how and where to start and each mem... Se mere
Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.
Kontaktoplysninger
Anchor Business Park, Bath Road, Padworth, Reading, RG7 5JF, RG7 5JF, Reading, Storbritannien
- 01189711799
- allsales@anchorcars.co.uk
- anchorcars.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nick P and Grant were very friendly and…
Nick P and Grant were very friendly and efficient. I would highly recommend this company's service.

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Nick p was Friendly pleasant exchange.

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Nick P was a joy to do business with…
Nick P was a joy to do business with all very clear and easy to complete.

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Nick P was punctual and very polite
Nick P was punctual and very polite. Communicated well through the journey.

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Great price and service from Steve…
Great price and service from Steve Norris, very knowledgeable and helpful. Car delivered by Nick P , took care of our car , again very helpful. All in all it was a pleasure dealing with you guys. Well done.

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Thank you Ashton
Just picked up my car from Anchor Cars, very pleased with the experience from start to finish with Aston. He was incredibly helpful and answered all my questions, and as someone who doesn’t know that much about cars I always felt I was in a safe pair of hands. Would highly recommend him and his service!

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Nick P
Nick P, just collected my car, he was very nice, responsive and helpful!

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Had a lovely experience with Anchor…
Had a lovely experience with Anchor Cars and will definitively recommend . Peter who collected the vehicle was super helpful and very professional . Thank you
Michael Carstens

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Refreshing to Deal With - People to Trust
Having recently had a seriously bad experience with another dealerAnchor Cars have been a breath of fresh air.
Aston was helpful from the start, providing all that I needed when I asked and taking my or returning them as appropriate. I was exiting from bad deal with a complete clown show elsewhere in order to buy from Anchor so it took a bit of close work and collaboration. It is hard to buy a good second hand car - I haven’t done it for decades and I have little experience. After the last two months I’m now much wiser and I certainly have trust in Anchor Cars through my dealing with Aston.
To cap it all the delivery executive Grant was an absolute gentleman. Again helpful and patient.
If I ever need another car - I’d certainly be looking at Anchor again.

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Slow to respond
Poor service, enquired 2 days ago, told twice someone would get back to me and then when I followed up the third time because I hadn't heard anything, I was told it was already purchased. Not sure how best to show interest in a vehicle if noone responds to an enquiry?

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Jeff
Jeff was a pleasure to meet and was very helpful thought out this process, professional and easy :)

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Great service and delivery
Recently bought a new EV through Anchor cars.
Service was excellent throughout with Steve Norris looking after the sale for us.
Jeff Page was lovely when he delivered the car and took away our part exchange.
Would return for future purchases.

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Horrible Experience with Anchor EV
Extremely disappointing experience. I had reserved a car just the day before, only to find out they sold it to someone else. The customer service was terrible (I spoke to Steve) — they took no responsibility and instead blamed me. Clearly not a trustworthy dealership. The numerous negative reviews speak for themselves—I’d strongly recommend looking elsewhere.

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Great Experience
Great Experience, Great Selection of Cars, missed out on the car I wanted as I was too slow thinking about it, they then found me an identical car which I purchases straight away. Really good bunch of people.

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Sold through Motorway
Sold through Motorway. Very easy dealing with office and Grant on collection. I would recommend this method of selling a car.

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Exceptional Service from Jeff
Exceptional Service from Jeff – Anchor Cars via Motorway
I recently sold my car through Motorway, and Anchor Cars was the buyer. Jeff arrived promptly on the scheduled day and handled the vehicle collection with absolute professionalism.
Before starting, he clearly explained each step of the process, carried out the inspection smoothly, and later confirmed 100% condition to his office. He also gave helpful guidance on what to do next — including updating DVLA records and managing post-sale documentation.
Respectful, punctual, and efficient, Jeff made the experience seamless from start to finish. A real credit to Anchor Cars.

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AVOID!!! CATASTROPHIC ENGINE FAILURE AFTER 5 MONTHS!
I purchased a Ford Focus ST (Diesel) from Anchor Cars in August last year, I purchased the car on 54,340 with full Ford service history and paid an additional £1,040.84 for their customer care pack and platinum care which includes a 36 month warranty. After 5 months of owning the car it broke down on the way home from work, after having the car recovered and inspected by my local garage they informed me that the car has suffered “catastrophic engine failure” and a new engine would be needed.
I then phoned Anchor cars and spoke to the salesman I bought the car from Julian, where he was very dismissive saying there’s nothing they can do and that it’s “wear and tear” on the vehicle that has caused the damage. Naturally being unhappy with this decision I asked to take this complaint up with the general manager (Andy Parmenter) who again was very quick to dismiss any liability and again simply had a “tough luck” attitude and reiterated the salesman’s claim of “wear and tear”, which I am no mechanic but I’m pretty sure a car with full service history shouldn’t be suffering from full catastrophic engine failure after 5 months and 6,513 miles after purchase and under the consumer rights act 2015 they’re obligated to prove the fault wasn’t present at the time of purchase as the fault occurred before 6months from the time of purchase and refuse to do anything about it.
The current situation is I have now been paying finance on a car that is completely knackered since January and Anchor Cars couldn’t care less, I have now got the ombudsman involved and trading standards have been notified.
I would avoid at all costs they’re very quick to take your money but soon as something goes wrong they don’t want to know and the attitude from the general manager and salesman was an absolute disgrace!

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Nick P visited me today to collect an…
Nick P visited me today to collect an AUDI I'd sold to Anchor Cars through an online broker. Nick was punctual, courteous and friendly, and took the time to carefully explain to my wife and I the process of the collection and sale, which was much appreciated. Nick looked over the car, completed some paperwork and ensured that the sale money was in my account before he left. Overall my wife and I were really impressed with the simplicity, efficiency, clarity, and professionalism of Nick's visit, and on that basis we are happy to endorse Anchor Cars as excellent people to deal business with.

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Excellent service
Excellent service. Extremely helpful and top notch company.

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Odd set up
Went to look at a performance car they had for sale. Was allowed to look round it but not offered to start it or even test drive it. When asked about service history was invited into the office where we discussed the servicing that had been done and questions around a specific service that is usually done on a car that's done its current mileage - shall we say agree to disagree.
When asked about warranty was told that that came under the care package for 299 but also included 1/4 tank fuel, pre inspection etc and delivery to our home address.....where we could test drive it and if didn't like could arrange return.....followed by do you want to buy it.....40k car, no warranty unless i pay extra and they think im going to buy it without starting or driving it. Never experienced such an odd sales approach in my life.

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