Anchor Cars Anmeldelser 

245
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Stephen was extremely helpful, from start to finish. A very efficient deal and exactly what we were looking for. Appears to be a very welcoming customer orientated company. Happy to have travelled fro... Se mere

Bedømt til 5 ud af 5 stjerner

I had a great experience buying my car here. As a woman, I felt completely at ease throughout the process. The staff were friendly, patient, and genuinely listened to what I needed. They clearly expl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had an incredible experience purchasing my vehicle here. Everyone was so helpful and patient with me regardless of the questions I would ask. I was very lost with how and where to start and each mem... Se mere

Bedømt til 2 ud af 5 stjerner

Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler
  2. også i
  3. Autoforhandler
  4. Brugtvognsforhandler

Skrevet af virksomheden

Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

245 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 73 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(245)

70 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Nick P and Grant were very friendly and…

Nick P and Grant were very friendly and efficient. I would highly recommend this company's service.

20. september 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much for your recommendation. We’re delighted to hear that Nick P and Grant made the process friendly and efficient for you. We truly appreciate your feedback and look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

Nick P was a joy to do business with…

Nick P was a joy to do business with all very clear and easy to complete.

18. september 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for your kind words. It was a real pleasure working with you, and I’m glad the process felt clear and straightforward. Wishing you all the best.

Bedømt til 5 ud af 5 stjerner

Great price and service from Steve…

Great price and service from Steve Norris, very knowledgeable and helpful. Car delivered by Nick P , took care of our car , again very helpful. All in all it was a pleasure dealing with you guys. Well done.

9. september 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for your kind words. We’re so pleased Steve and Nick made the process smooth and enjoyable. Enjoy your new car.

Bedømt til 5 ud af 5 stjerner

Thank you Ashton

Just picked up my car from Anchor Cars, very pleased with the experience from start to finish with Aston. He was incredibly helpful and answered all my questions, and as someone who doesn’t know that much about cars I always felt I was in a safe pair of hands. Would highly recommend him and his service!

22. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Aston made the process smooth and reassuring for you, and that you felt supported every step of the way. Enjoy your new car, and we truly appreciate your recommendation.

Bedømt til 5 ud af 5 stjerner

Nick P

Nick P, just collected my car, he was very nice, responsive and helpful!

22. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for your feedback! We’re so pleased to hear that Nick made the collection process smooth and helpful. We’ll be sure to share your kind words with him.

Bedømt til 5 ud af 5 stjerner

Had a lovely experience with Anchor…

Had a lovely experience with Anchor Cars and will definitively recommend . Peter who collected the vehicle was super helpful and very professional . Thank you

Michael Carstens

22. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much for your kind words, Michael. We’re delighted to hear that you had such a positive experience with Anchor Cars, and we’ll be sure to pass on your praise to Peter. Your recommendation means a great deal to us. We wish you many happy miles in your new vehicle!

Bedømt til 5 ud af 5 stjerner

Refreshing to Deal With - People to Trust

Having recently had a seriously bad experience with another dealerAnchor Cars have been a breath of fresh air.
Aston was helpful from the start, providing all that I needed when I asked and taking my or returning them as appropriate. I was exiting from bad deal with a complete clown show elsewhere in order to buy from Anchor so it took a bit of close work and collaboration. It is hard to buy a good second hand car - I haven’t done it for decades and I have little experience. After the last two months I’m now much wiser and I certainly have trust in Anchor Cars through my dealing with Aston.

To cap it all the delivery executive Grant was an absolute gentleman. Again helpful and patient.
If I ever need another car - I’d certainly be looking at Anchor again.

21. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much, Mr Jackson. We’re really pleased Aston and Grant made everything straightforward and gave you confidence after your previous experience. It means a lot to know you’d come back to us again, and we’ll look forward to helping whenever you need your next car.

Bedømt til 1 ud af 5 stjerner

Slow to respond

Poor service, enquired 2 days ago, told twice someone would get back to me and then when I followed up the third time because I hadn't heard anything, I was told it was already purchased. Not sure how best to show interest in a vehicle if noone responds to an enquiry?

7. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thanks for your message. We understand it’s disappointing when a vehicle sells before you’ve had a chance to move forward, but demand can be high and stock moves quickly. If there’s something else you're looking for, we’re happy to help – just give us a ring and we’ll get straight on it.

Bedømt til 5 ud af 5 stjerner

Jeff

Jeff was a pleasure to meet and was very helpful thought out this process, professional and easy :)

6. august 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thanks for the kind words! We're so glad to hear Jeff made the process smooth and easy for you – he’ll be chuffed to know his help was appreciated.

Bedømt til 5 ud af 5 stjerner

Great service and delivery

Recently bought a new EV through Anchor cars.
Service was excellent throughout with Steve Norris looking after the sale for us.
Jeff Page was lovely when he delivered the car and took away our part exchange.
Would return for future purchases.

31. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thanks so much for your kind words! We're delighted to hear Steve looked after you so well and that Jeff made the handover a smooth and pleasant experience. It's great to know you're happy with your new EV and the service throughout. We'd be more than happy to welcome you back for any future purchases – thanks again for choosing Anchor Cars!

Bedømt til 1 ud af 5 stjerner

Horrible Experience with Anchor EV

Extremely disappointing experience. I had reserved a car just the day before, only to find out they sold it to someone else. The customer service was terrible (I spoke to Steve) — they took no responsibility and instead blamed me. Clearly not a trustworthy dealership. The numerous negative reviews speak for themselves—I’d strongly recommend looking elsewhere.

31. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Just to clarify, you viewed the vehicle on Monday and we explained on Tuesday that a deposit would be required to take it off sale. You had the option to place a deposit at that stage, but understandably chose to take more time to consider. The vehicle was then sold on Wednesday to another customer who was ready to proceed.

We do understand how disappointing that must have been, but as a busy dealership, we keep vehicles available until a deposit is received—this is something we are always transparent about. We’re genuinely sorry this particular vehicle didn’t work out for you, and if you'd like help sourcing something similar, we’d be more than happy to assist.

That said, describing the situation as a "horrible experience" does feel disproportionate. Our team acted professionally and fairly throughout, and we hope you'll understand that availability can change quickly when no commitment has been made.

Bedømt til 5 ud af 5 stjerner

Great Experience

Great Experience, Great Selection of Cars, missed out on the car I wanted as I was too slow thinking about it, they then found me an identical car which I purchases straight away. Really good bunch of people.

25. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for the fantastic feedback. We're glad we could help you find the right car in the end — it’s always a pleasure matching customers with the perfect vehicle. We'll be sure to pass your kind words on to the team!

Bedømt til 5 ud af 5 stjerner

Sold through Motorway

Sold through Motorway. Very easy dealing with office and Grant on collection. I would recommend this method of selling a car.

15. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for taking the time to share your experience! We're pleased to hear the process was smooth and that Grant and the office team made everything easy for you.

Bedømt til 5 ud af 5 stjerner

Exceptional Service from Jeff

Exceptional Service from Jeff – Anchor Cars via Motorway

I recently sold my car through Motorway, and Anchor Cars was the buyer. Jeff arrived promptly on the scheduled day and handled the vehicle collection with absolute professionalism.

Before starting, he clearly explained each step of the process, carried out the inspection smoothly, and later confirmed 100% condition to his office. He also gave helpful guidance on what to do next — including updating DVLA records and managing post-sale documentation.

Respectful, punctual, and efficient, Jeff made the experience seamless from start to finish. A real credit to Anchor Cars.

18. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much for taking the time to share your experience. We’re delighted to hear that Jeff provide. We’ll be sure to pass along your kind words to him. Your feedback is greatly appreciated and serves as a real encouragement to the whole team.

Bedømt til 1 ud af 5 stjerner

AVOID!!! CATASTROPHIC ENGINE FAILURE AFTER 5 MONTHS!

I purchased a Ford Focus ST (Diesel) from Anchor Cars in August last year, I purchased the car on 54,340 with full Ford service history and paid an additional £1,040.84 for their customer care pack and platinum care which includes a 36 month warranty. After 5 months of owning the car it broke down on the way home from work, after having the car recovered and inspected by my local garage they informed me that the car has suffered “catastrophic engine failure” and a new engine would be needed.

I then phoned Anchor cars and spoke to the salesman I bought the car from Julian, where he was very dismissive saying there’s nothing they can do and that it’s “wear and tear” on the vehicle that has caused the damage. Naturally being unhappy with this decision I asked to take this complaint up with the general manager (Andy Parmenter) who again was very quick to dismiss any liability and again simply had a “tough luck” attitude and reiterated the salesman’s claim of “wear and tear”, which I am no mechanic but I’m pretty sure a car with full service history shouldn’t be suffering from full catastrophic engine failure after 5 months and 6,513 miles after purchase and under the consumer rights act 2015 they’re obligated to prove the fault wasn’t present at the time of purchase as the fault occurred before 6months from the time of purchase and refuse to do anything about it.

The current situation is I have now been paying finance on a car that is completely knackered since January and Anchor Cars couldn’t care less, I have now got the ombudsman involved and trading standards have been notified.

I would avoid at all costs they’re very quick to take your money but soon as something goes wrong they don’t want to know and the attitude from the general manager and salesman was an absolute disgrace!

22. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

We understand how disappointing this situation must be. Following the independent assessment arranged by your finance provider, it was confirmed that the cambelt failure was not a fault present at the point of sale. The vehicle was sold in line with manufacturer recommendations and with a full service history.

At the time of purchase, an option was available to upgrade the warranty to a higher claim limit, which could have offered greater protection in this situation. The level of cover selected, while still providing valuable support, unfortunately does not extend far enough to cover the full cost of this particular issue.

It was also suggested that you contact Ford directly, as in some cases they may be willing to offer a goodwill contribution where a part fails earlier than expected.

We do regret that this has happened and understand your frustration. While we’ve followed the correct processes, we’re still sorry that this experience hasn’t met your expectations.

Bedømt til 5 ud af 5 stjerner

Nick P visited me today to collect an…

Nick P visited me today to collect an AUDI I'd sold to Anchor Cars through an online broker. Nick was punctual, courteous and friendly, and took the time to carefully explain to my wife and I the process of the collection and sale, which was much appreciated. Nick looked over the car, completed some paperwork and ensured that the sale money was in my account before he left. Overall my wife and I were really impressed with the simplicity, efficiency, clarity, and professionalism of Nick's visit, and on that basis we are happy to endorse Anchor Cars as excellent people to deal business with.

18. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you so much for taking the time to share such detailed and thoughtful feedback. We're delighted to hear that your experience with Anchor Cars—and with Nick P in particular—was so smooth, transparent, and professional.

Thanks again for choosing Anchor Cars — we hope to work with you again in the future!

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Extremely helpful and top notch company.

12. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thank you for the 5-star review! We hope to assist you again in the future.

Bedømt til 1 ud af 5 stjerner

Odd set up

Went to look at a performance car they had for sale. Was allowed to look round it but not offered to start it or even test drive it. When asked about service history was invited into the office where we discussed the servicing that had been done and questions around a specific service that is usually done on a car that's done its current mileage - shall we say agree to disagree.
When asked about warranty was told that that came under the care package for 299 but also included 1/4 tank fuel, pre inspection etc and delivery to our home address.....where we could test drive it and if didn't like could arrange return.....followed by do you want to buy it.....40k car, no warranty unless i pay extra and they think im going to buy it without starting or driving it. Never experienced such an odd sales approach in my life.

5. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Anchor Cars

Thanks for your feedback.

Just to clarify — we do offer test drives. The fact that it wasn’t specifically offered during your visit doesn’t mean it’s not an option. In some cases, depending on the vehicle or the stage of the enquiry, a test drive is arranged either on-site or as part of our home delivery and return option.

Our care packages includes more than just warranty — it covers a pre-delivery inspection, a quarter tank of fuel, home delivery, and the flexibility to return the vehicle if it’s not right.

While we understand this approach might not be what you're used to, it works well for many of our customers and reflects how we do business. We appreciate your visit and wish you all the best in finding the right vehicle for you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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