Superb customer service, particularly on a recent order where both Tom and Hakeem really went over and above to help. Really competitive prices on a wide range of film and easily ordered online or via... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Efficient and prompt service, no problems whatsoever. My films were processed with no issues other than perhaps being a little over developed, the negs are a tad dense - but I am being a bit "picky".... Se mere
Virksomheden har svaret
Wonderful experience ordering with Analogue Wonderland. I just moved to the UK from the U.S. and couldn’t find a film lab or a brick-and-mortar shop that sells 120 film in my smaller area. I disco... Se mere
I had an issue with shipping where there was a real risk that Royal Mail lost / couldn’t get me my order in time for a trip - customer services were super helpful and understanding - the advisor p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Started by Paul and Mary in 2018, Analogue Wonderland has grown to be a leading online retailer and photo lab for photographic film: we exist to make film photography fun and accessible for everyone! We stock over 200 different films, so there's always lots for analogue photographers to explore, and we support the small independent film manufacturers who are working hard for the future of the industry. We are still a small family-run business, operating from our Buckinghamshire base, so your feedback and reviews are invaluable to help us understand and improve our service!
Kontaktoplysninger
Unit 12 Treadaway Technical Centre, HP10 9RS, Loudwater, Storbritannien
- 01494 325970
- help@analoguewonderland.co.uk
- analoguewonderland.co.uk
4,8
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 48 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
they are the best!
17. juni 2026
Besvarelse fra Analogue Wonderland
Aw what!!! You're the best what the heck! Thanks so much!
Reasonably fast turn around time
Reasonably fast turn around time. Good order process at a reasonable price
17. juni 2026
Besvarelse fra Analogue Wonderland
Thanks so much for the review! We always aim to get our turnaround time as low as possible!
Excellent, speedy service
Easy to order. Fast and effective film processing, image availability and negative return.
19. juni 2026
Besvarelse fra Analogue Wonderland
This is great to hear Russ! Thanks for the review!
Prompt service at a reasonable price…
Prompt service at a reasonable price and the prints I received were excellent quality.
19. juni 2026
Besvarelse fra Analogue Wonderland
Aw prints make the best keepsakes! We're glad you liked them!
These guys are proper.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
No, you're proper. *finger guns*
High quality development service and top customer service
They’ve always provided me with a high quality film development service and several times have reached out to query specifics. The customer service has been excellent.
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Ensuring our customers are happy with the finished result is our top priority, and if it means reaching out for more information from time to time we are more than happy to do that. We appreciate the feedback and are glad you're happy with your scans!
Great quality & attention to detail
Great quality, attention to detail when developing film.
Had been using quite a few UK established labs prior to start using analogue wonderland. There was no chance I would get my valuable negatives with zero scratches.
Till I had one developed from AW. Great quality and attention on detail. Zero scratches on negatives. Can’t recommend enough. Also completive pricing on developing, scanning and film stock. The tend also to listen on customer feedback which proves a lot on how they approach their customers and retention of their customers.
12. maj 2026
Besvarelse fra Analogue Wonderland
The Lab work really hard to make sure the scans and negatives you guys receive are top notch! We as a company wouldn't be anywhere without the guidance from the film community we serve, so thank you so much for leaving a review, and keep the feedback coming!
Good quality scans and negatives
Good quality scans and negatives.
Good to deal with.
Recommended to all film users.
17. juni 2026
Besvarelse fra Analogue Wonderland
Thanks Chris! We're happy that you're happy!
friendly and helpful customer service
friendly and helpful customer service, fair price, and effective system for getting photos developed
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
That's what we like to hear! We're working on making our website and app even better as we speak so we're really pleased you left this feedback!
Besvarelse fra Analogue Wonderland
Thanks for taking the time to review! We're glad you think so!
Photo Walk
I exchanged multiple emails with Analogue Wonderland concerning their Photo walks. They were superb at getting me all the information I needed. They were very courteous and friendly.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Thanks for saying so Cheryl! I'm glad we could get that information with you in time!
Great Service
Despite Royal Mail not delivering my parcel for nearly two weeks on a 48hr delivery - the team at AW were great. Their communication and reassurance was brilliant and the quality of the processing and final delivered images was excellent. I will definitely be using them in the future.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Hi Ali,
We're incredibly grateful for your positive review we're glad you were pleased with your development, but i am very sorry to hear about your issues with royal mail on your last order. I'd love for you to shoot me an email at help@analoguewonderland.co.uk and see if we can't work out some free shipping for your next order!
Recently bought 2 rolls of film as I am…
Recently bought 2 rolls of film as I am just starting in film photography and if I do continue would need a regular supplier, I found the website as reasonable as any of the others selling film but I found that Analogue Wonderland was trying to create a community as well as operate as a business so I found my experience to be a positive one and I will definitely be purchasing again.
8. juni 2026
Besvarelse fra Analogue Wonderland
We wouldn't be anywhere at all without such a awesome community of film lovers! I'm really glad you found us Mark, and we wish you the best on your film journey!
Also, don't hesitate to give us an email or a call if you ever want some advice or recommendations, we love to talk film!
Great packaging and products looked…
Great packaging and products looked great. Just need to get the film developed now.
12. juni 2026
Besvarelse fra Analogue Wonderland
We've got you covered! You can use the label sent with your film to get free shipping into our Lab! Thanks so much for your review and we hope you enjoy your scans!
Besvarelse fra Analogue Wonderland
That's amazing to hear Iain! Thanks for reviewing!
great service from start to finish.
great service from start to finish.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Analogue Wonderland
Thanks so much! That's always the aim!
Oee of the best
Always a pleasure buying film and getting my film developed by Analogue. They really care about photography and they are not just a faceless company. They are always happy to help and advise on any issues with your purchases which is so refreshing.
4. juni 2026
Besvarelse fra Analogue Wonderland
We're so happy you think so! It is a pleasure and a privilege to serve such a wonderful community of photographers and if our advice gets you a step closer to being where you want to be creatively, its worth any amount of time/effort. Thanks for the review!
Simple and easy service
Simple and easy service to develop film and obtain prints. Good quality good service
12. juni 2026
Besvarelse fra Analogue Wonderland
Thank you so much for reviewing! We're so glad you're pleased with out service.
Excellent products and services
Excellent communications, easy simple website navigation and purchased both a camera and films and then B/W film processing. Very impressed with all of these and will be using in future for all B/W and Colour developing.
8. juni 2026
Besvarelse fra Analogue Wonderland
Thanks so much for the stellar review Robert! We really appreciate your business!
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