AMYET eBikes Anmeldelser 112

TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

My front end of the bike collapsed while I was riding !!! I almost died being thrown off the bike into traffic. Luckily my reaction time saved my life. The bike failed and this company is not good wit... Se mere

Bedømt til 5 ud af 5 stjerner

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn'... Se mere

Bedømt til 5 ud af 5 stjerner

So far i love this bike. It is really zippy and the pedal assist is amazing. The dual motor is great for going up a steep hill but mostly I keep in single motor mode to keep from draining the battery... Se mere

Bedømt til 3 ud af 5 stjerner

The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cykelbutik

Skrevet af virksomheden

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Kontaktoplysninger

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, Kina

  • contact@amyet.com
  • amyet.com

3,3

Middel

TrustScore 3.5 ud af 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 45 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 1 ud af 5 stjerner

Poor customer service

Poor customer service

12. december 2025
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Dear Nancy,

We are truly sorry to hear that you had a poor customer service experience with us. This falls far short of the standard we aim to provide, and we offer our deepest apologies for the frustration this has caused you.

Thank you for bringing this to our attention.

Sincerely,

The AMYET eBikes Team

Bedømt til 5 ud af 5 stjerner

Its a good bike

Its a good bike. But with the hills of Seattle and using it as my main transportation, I need something with a higher NM of force and more distance. The few problems I had with this bike customer service was quick to respond and left my feeling content at the end of our dialog

13. december 2025
Bedømt til 5 ud af 5 stjerner

Very good service department

Very good service department. I have a habit of just having a stash of replacement parts that I feel would be among the first to require service so I don't have to wait for delivery if my part does fail. I can't say enough good things about the Amyet S8 bike. I absolutely love it. Im 57 years old and have a lot of hills to climb in my riding trails. The S8 has no problem at all within reason. I can't believe that Amyet bikes aren't more discussed on YouTube. Highly recommend this unit for lots of hills with paved roads to get to the trail heads. 10 of 10!

20. november 2025
Bedømt til 1 ud af 5 stjerner

Title: Extremely Disappointed – Bike Failed Within Weeks

I purchased the Amyet S8 bike for my son in July and gave it to him for his birthday at the end of August. Unfortunately, within less than three weeks of light use, the bike started falling apart. First the front motor failed, then the back. Shortly after that, the battery stopped charging altogether.

When I reached out to customer service for help, I was told that the return window was only 30 days—despite the fact that the problems began almost immediately after my son was finally able to ride it. They refused to allow a return or an exchange, leaving us completely stuck with a bike that doesn’t work.

To make matters worse, I purchased the bike on a monthly payment plan, so I’ve been forced to keep paying for a product that is essentially useless. My son was devastated, and the entire situation has been incredibly frustrating and disappointing.

I expected far better quality and customer support. Unfortunately, this has been nothing but a nightmare.

8. september 2025
Uopfordret anmeldelse
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Hi Eden,

I’m truly sorry to hear about the issues with the Amyet S8 bike and the frustration this has caused you and your son—this is absolutely not the experience we want any customer to have.

To get this resolved right away, could you please share your order number with us? Once we have that, our dedicated support team will reach out directly to address the bike’s problems, your payment plan, and find a solution that works for you.

Thank you for your patience, and we’ll make this right.

Kind Regards

AMYET ebikes

Bedømt til 5 ud af 5 stjerner

Powerful bike

Powerful bike, can go up to 28 mph and if steep uphill go up to 16-18 mph on throttle only mode.
They have a great customer service, respond very fastly, I had a problem with the battery getting drained easily and they sent another battery in less than a week.

17. november 2025
Bedømt til 3 ud af 5 stjerner

Disappointed

They should have told me that the battery I was buying.Only read 52 percent on the display, that was the reason why I bought the new battery. I wish the person who sold me the battery knew that the display would only read 53 percent at full battery

11. oktober 2025
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Dear Bruce,

We sincerely apologize for the disappointment and inconvenience this has caused you.

Additionally, we will immediately review our product information and training processes to ensure such issues do not occur again.
Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.

Thank you for your patience and understanding.

Kind Regards

AMYET ebikes

Bedømt til 3 ud af 5 stjerner

I was a little disappointed when I…

I was a little disappointed when I couldn’t reach a person to talk to, the only way to communicate was through email and it took a couple days for them to respond back. I needed a part for my e-bike and it showed it was delivered but I never got it, I emailed them to tell them it was not delivered and they replied that they would send a replacement. Well a week later I got it (finally) so I’m not sure if this is the original order or the replacement but I’m just glad it finally came.

10. september 2025
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Dear Rosanna,

We sincerely apologize for the disappointment and inconvenience caused by our customer service response time and the delivery of your e-bike parts.

First, we regret that you were unable to reach someone directly and had to rely solely on email, which delayed the resolution of your concerns. We are taking steps to improve our communication channels to ensure faster and more direct support for customers like you.

Regarding the missing parts, we greatly appreciate you notifying us of the shipping issue via email. While we are glad the parts have finally arrived, we understand the frustration caused by the delay. To make amends, we would like to offer you a discount code as a sign of our commitment to better service and to thank you for your patience.

Please let us know how we can best assist you moving forward.

Your feedback is invaluable to us as we work to enhance all aspects of the customer experience. Thank you for giving us the opportunity to address these issues, and we hope to have the chance to serve you better in the future.

Best regards,
AMYET eBikes

Bedømt til 1 ud af 5 stjerner

There garbage

I bought one and its junk it worked but its had problems but now it won't go faster the 10-15mph. I got a warranty and now I can't get onto there websight. It's not coming up on Google search engine

23. juni 2025
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Hi Justin,

We're truly sorry to hear about the trouble you're having with our product and accessing our website.

As for the website, we checked and our official site is up and running. Maybe there was a temporary glitch, or could you double-check the web address?

Since you have a warranty, we'll do our best to resolve these issues for you. Looking forward to your reply to get this sorted out.

Best regards,
AMYET eBikes

Bedømt til 1 ud af 5 stjerner

They had a deal on Slickdeals.net for a…

They had a deal on Slickdeals.net for a Amyet EB 26 in a beautiful blue color. I received a project in the mail that took considerable time to put together. Once assembled it took me a solid day of charging the battery to realize it had no charge in the battery. I contacted the website and was told to take it up with another website even though it’s supposed to have a warranty on the actual product. I received a 65 pound piece of beautiful scrap metal that could almost be art. It’s very sad that it doesn’t function or come on. I just wanted it to work, I bought it for my 65 year old mother to be able to ride on Siesta Key with me.

8. august 2025
Uopfordret anmeldelse
AMYET eBikes-logo

Besvarelse fra AMYET eBikes

Dear Charles,

We are truly sorry to hear about the frustrating experience you’ve had with the Amyet EB 26—this is absolutely not the quality or service we want our customers to receive, and we deeply regret that it hasn’t worked out for you or your mother.

We understand how disappointing it is to spend time assembling the product only to find the battery doesn’t hold a charge, and we apologize for the runaround you encountered when reaching out for support.
We want to take immediate action to resolve this: to look into your order, warranty coverage, and explore solutions (such as a replacement battery or further assistance), could you please share your order number with us?

Once we have that information, we’ll escalate this to our team right away and get back to you promptly.
Thank you for giving us the chance to make this right.

Sincerely,
AMYET eBikes

Bedømt til 5 ud af 5 stjerner

Updating my original review

Updating my original review. Amyet did send me a replacement controller but the wiring connector aren't aligned properly between main cable connector and the controller itself. When I use the right turn signal switch it activates the horn and horn switch does nothing. The front hub still doesn't run nor does my display indicate run modes. The front hub isn't defective I've run it by other means it just doesn't respond to the controller properly. The other issue was the complete lack of power to the rear at 17 mph tops, that's improved to somewhere in the mid 20s so it's usable now at the least. Also my display doesn't show mph when tire is spinning. Although I'm glad to have a functional bike on just the rear hub the magnitude of issues has broken my faith in the industry. Have a sound understanding of the function of the components before buying these bikes remote solutions will leave you depleted.

16. marts 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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