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amethysthome.com Anmeldelser 

4
•
TrustScore 2.5 ud af 5

2,6

Møbelforretning
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Møbelforretning
  2. Tæppehandel

Kontaktoplysninger

2,6

Under middel

TrustScore 2.5 ud af 5

4 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,6

Alle anmeldelser

(4)

0 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

BEWARE - SCAM

BEWARE, this is a scam. After shopping, where both the website and the order confirmation stated "Free shipping" / "0 EUR Shipping", you will be presented with a shipping invoice for an insane amount (in our case, more than EUR 1000 for a medium-sized bench). DO NOT SHOP HERE

12. maj 2025
Uopfordret anmeldelse
amethysthome.com-logo

Besvarelse fra amethysthome.com

Hi Michael — thank you for sharing your feedback. As a U.S.-based boutique, our checkout and shipping FAQ note: “Please contact us for an international shipping quote.” We understand this wasn’t clear enough during your checkout experience. While we offered to cover 50% of the international shipping cost, we ultimately issued a full refund to avoid any frustration.
We’ve since updated our international checkout process to make these details more explicit in both the shipping options and policy page. We truly appreciate your feedback for helping us improve, and we’re always here should you wish to shop with us again.

Bedømt til 1 ud af 5 stjerner

Order placed month ago,still waitting…

Order placed month ago,still waitting and every email is answered with standard no answer or solution

19. marts 2025
Uopfordret anmeldelse
amethysthome.com-logo

Besvarelse fra amethysthome.com

Hi — thank you for sharing your feedback. We’ve reviewed our records but weren’t able to locate an order under your name. As a U.S.-based boutique, international orders to the UK typically take 4–6 weeks due to shipping and customs clearance, so a month in transit is still within our expected timeframe.
We’re very sorry for any confusion, and we’d love to double-check your order if you can share details directly with us at design@amethysthome.com. As a family-owned boutique, we take each order personally and want to ensure your experience feels clear and supported from start to finish.

Bedømt til 1 ud af 5 stjerner

BEWARE Bait and switch. They’ll keep your money

BEWARE Bait and switch and no one on the team cares!! The items they have aren’t actually available and they won’t let you get a refund during the delay. They will keep your money while you have no product.

I would give this company negative stars if I could. Terrible experience, terrible service, and they don’t care. I ordered a $3,000 rug because it was showing as available immediately. The next day, I notice that my order confirmation says the rug won’t get to me for 2 months. If I hadn’t paid attention to the email I never would have seen it.

I decide to be patient and wait even though the delay that I almost didn’t even notice is annoying. We’ll it’s been about 6 weeks and the rug is still not in stock and we decide we’re not going to get the rug anymore. The operations manager reaches out to say she’s going to make an exception to the refund policy (which is apparently that you can only get a store credit and not a refund at any point after hitting confirm on your order no matter why you want to cancel and no matter if the item is on the way to you or not)… I ask her what the exception is and she says she’ll offer me a store credit. That’s not an exception. Yet again, they’re being misleading.

Then the owner Monica reaches out to snidely explain to me that they’re not Wayfair (as if I hadn’t noticed). She took time out of her day to rub in my face that they’d be keeping my money and didn’t care how it made no sense that they’d keep my money for an item they don’t even have in stock.

BEWARE. Go somewhere else. There are plenty of small and local business with more ethical business practices who will do the honorable thing.

8. april 2022
Uopfordret anmeldelse
amethysthome.com-logo

Besvarelse fra amethysthome.com

Hi Vida — thank you for sharing your experience. We’re truly sorry for the frustration your order caused back in 2022. That period was incredibly challenging, with global container shortages and pandemic-related delays that affected many small retailers like us. We understand how disappointing it was to wait longer than expected for a rug you were excited about.
At the time, our store credit policy was designed to help us manage supply chain risks as a small, family-owned boutique. We realize this felt unfair in your situation, and we’ve since updated our policies and communication so that shipping timelines and refund options are clearer before checkout and more flexible for our customers.
As a family-owned business, we care deeply about every order and regret that your experience left you feeling otherwise. We appreciate your feedback for helping us improve, and we’re committed to doing better for all customers moving forward.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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