First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Se mere
I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Se mere
Virksomheden har svaret
Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.
Kontaktoplysninger
Summit House, 4-5 Mitchell Street, EH6 7BD, Edinburgh, Storbritannien
- customersupport@amberta.com
- amberta.com
4,0
God
160 anmeldelser
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible service
My daughter and mother bought me expensive gold studs which fell to pieces when soaked in tepid soapy water. Amazon said they would refund until they realised the sale was 3rd party by Amberta. Despite emailing and messaging Amberta, I had no response. It's so disappointing as it was a special present. Please don't buy from this company
23. februar 2026
Uopfordret anmeldelse
Great service
Great service, great prices and great products. Easy to order online and prompt delivery!
19. januar 2026
I ordered leggings that were pictured…
I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co.
They were cheaply made, and absolutely nothing at all like represented in the pictures. In addition, they were a cheap polyester like material, a totally different color and a waste of money. Do not buy from this company.
16. december 2025
Uopfordret anmeldelse
Gorgeous pearl pendant
Fabulous experience. Pendent arrived really quickly and was really good quality and great price
30. december 2025
Very shiny
The chain is absolutely beautiful and sparkly and very shiny. The only tiny issue I have is that it’s hard to use the clasp. There’s a tiny silver tag that hangs down and it kind of gets in the way I just wish the clasp was a little easier to do. it always rips my nails trying to close it and open it.
27. december 2025
Quick delivery of a beautifully packed…
Quick delivery of a beautifully packed gift which were a lovely pair of earrings.
27. december 2025
Besvarelse fra Amberta
Thank you for your review.
Hi Terri,
Your nice words are highly appreciated, and we can't thank you enough for it.
Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Lovely gold studs with bright gems
Lovely gold studs with bright gems. My grand daughters loved them.
3. december 2025
Besvarelse fra Amberta
Hi Linda,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your grand daughters expectations and that she likes the item.
Thank you again.
Amberta
Fabulous service and range of goods
Fabulous service and range of goods - exactly what I was looking for.
12. november 2025
Besvarelse fra Amberta
Hi Gabriella,
It makes our day to hear that we were able to provide you 5-star service and that you like our products. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Very nice pearl earrings
Very nice pearl earrings! Will do business with this company again!
20. oktober 2025
Besvarelse fra Amberta
Hello Patricia,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase.
Regards,
Amberta
Lovely jewellery and great packaging
25. september 2025
Besvarelse fra Amberta
Hi Glorie,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
This brand is a scam
This brand is a scam! They sold me a ring that is advertised as 14kt but when I received it there was an authenticity card stating the piece was actually 9ct. I was overcharged for something I never got. Now I’m having issues with them responding back to me so I can figure out how to get my refund back in full! Do not trust it unless you live in the UK! They are shipping BS to the United States
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Amberta
Hello,
We sincerely apologize for the situation.
We tried to explain what happened in the email.
The ring you received turned out to be the one advertised – 14K. Instead of 14K, it was stamped with 585 which means it is 14kt gold ring.
Our colleague mixed up the certificate and inserted 9ct instead of 14k.
You received a full refund for the product and the shipping costs.
We can only apologize for the situation, but the product you received was genuine.
Apologies for any inconvenience caused.
Kind regards
Amberta
¿Plata 925 o lata?
Mi marido me ha regalado una cadena de "plata925" la he usado pocas veces y se está despintado a negra. Parece plástico pintado made in China. Espero que me respondan y me den una solución. Menciono que hace años uso joyería de plata, sé que el color cambia, pero no es el caso de esta "joya".
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Amberta
Hello,
Regarding your enquiry, please allow us to assure you that all our jewellery is exactly as advertised.
We do not use silver plating. All our products have solid silver or gold base and are stamped appropriately:
- 925 for the sterling silver.
- 375 for the 9 Carat gold.
See below further information:
- In rigour with the European Nickel Directive our jewellery does not contain any nickel.
- We closely work with the UK jewellery regulating authority.
- We are an Assay Assured partner and our items are Hallmarked by the "Edinburgh Assay".
- We have long standing accounts on popular online marketplaces with countless product reviews and seller feedbacks. We enjoy a 99% positive seller rating from our customers.
- We also undergo constant checks by the marketplace regarding the "Jewellery Quality Assurance Standards".
Thank you again for your interest.
Regards,
Amberta
The packaging made me smile ☺️ .
The packaging made me smile ☺️ .. it was just like receiving a lovingly wrapped and thought out gift.
9. september 2025
Besvarelse fra Amberta
Hi Helen,
Thank you for your review.
Your kind words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Besvarelse fra Amberta
Hello,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase.
Regards,
Amberta
Fake shirts
The three shirts I paid for looked like you made a beautiful shirt and then took a picture of the shirt and then put the picture on fabic! So disappointed. So now they are not special just for at home work 😭
30. august 2025
Uopfordret anmeldelse
Besvarelse fra Amberta
Hi Ginger,
Unfortunately you may have left a review for the wrong company, as we are a small jewellery company in the UK and do not sell shirts or clothing of any sort.
Kind Regards,
Amberta
Qualità e servizio ottimi
Esperienza positiva per la professionalità del venditore, la celerità nella spedizione e la cura della confezione.
I prodotti sono di ottima qualità.
4. august 2025
Besvarelse fra Amberta
Hi Alessandra,
It makes our day to hear that we were able to provide you 5-star service and that you like our products. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Great assortment and reasonable price
21. juli 2025
Besvarelse fra Amberta
Hi Denise,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Total scam
Total scam. They've been hacked. Garment arrived, horrible. Nothing like the photo. Awful fabric, 3rd rate printing affects!
7. august 2025
Uopfordret anmeldelse
Besvarelse fra Amberta
Hi Shelley,
Unfortunately you may have left a review for the incorrect company, as we are a jewellery company in the UK and do not sell clothing of any sort.
Kind Regards,
Amberta
Artículos de muy buena calidad
7. juli 2025
Besvarelse fra Amberta
Hi Mary,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with the quality of your recent purchase.
Regards,
Amberta
I think Alberta earrings are good…
I think Alberta earrings are good quality strong I love the designs too
7. juli 2025
Besvarelse fra Amberta
Hi Melanie,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
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