As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Se mere
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Se, hvad kunderne siger
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Se mere
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Se mere
The sweets are excellent and packed well in various boxes - have used them for many years and consistently good taste and quality not happy with delivery - wanted it for AM but delivered late eveni... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Kontaktoplysninger
Storbritannien
- ambala.co.uk
3,9
God
580 anmeldelser
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Motichoor Ladoo
As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion.
This has always been a favourite sweet and what Ambala was famous for, and even our children loved them.
However it seems things have changed. Initially I thought maybe just a bad batch, but having bought these a few times now it’s quite clear the recipe has changed. It now looks different in colour and texture. More importantly it tastes completely different, dry and tasteless. Sad to say that we will no longer be buying these anymore.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Ambala
Dear Customer,
Thank you for taking the time to share such detailed and heartfelt feedback with us.
We are truly sorry to hear about your recent experience with our Motichoor Ladoo, especially knowing that you have enjoyed them since childhood and have fond memories of purchasing them from our London Euston store. We completely understand how disappointing it must be to notice such a difference in something that has been a long-standing favourite for you and your family.
Please accept our sincere apologies, as the experience you have described is certainly not the standard we aim to provide. We are particularly concerned to hear that you found the ladoos dry, tasteless, and different in both colour and texture.
Thank you for giving us the opportunity to hear your feedback. We genuinely value it, and your comments are very helpful in allowing us to review our products and improve the quality we provide to our customers.
We will now escalate this matter to the relevant store so that they can review and investigate the concerns you have raised regarding the Motichoor Ladoo and take the necessary steps to improve.
We are very sorry for the disappointment caused, and we truly hope we can restore your confidence in our products and have the opportunity to serve you better in the future.
Kind regards,
Cake Box Customer Support team
Nikita's Pakora challenge on @SundayMorningLIve.BBC1
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonderful at Ambala. I was right, our crew were fighting for a piece, and they certainly lived up to your reputation of scrumptious Asian foo. Thank you
19. september 2026
Sadly Ambala isn’t what it used to be
Sadly Ambala isn’t what it used to be. The recipes, texture and flavour have changed.
16. juli 2026
Uopfordret anmeldelse
Excellent service n delicious fresh mithai
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new products that Amabala has introduced and then asked us to doenload the app to collect rewards.helped to sign up .he was patient while we made our decisolion of what to buy.we bought more then we intended because of his intro to new things we bought the new things aswell. really well chosen peraon with true customer service.Thankyou he needsnto be conmended for his customer service ..overall Hounsloe branch is serving freshly made mithai n savouries ..definatley a must try ...with lovely presentation boxes avaialble too for your specail occassion.
17. september 2026
Uopfordret anmeldelse
Very bad Dhokla
Honestly, if i could give 0 stars i would! One of the WORST dhokla i vave ever eaten. Heavy like a brick, wrong and strange colour. Ambala come on... you call yourself profesdional caterers??
13. september 2026
Uopfordret anmeldelse
Besvarelse fra Ambala
Dear Sonny,
We are very sorry to hear about your experience with the dhokla. We understand how disappointing it must have been to receive a product that did not meet the quality you expected from us.
We take feedback regarding the quality and appearance of our products very seriously. We would appreciate it if you could provide us with your order number or receipt, along with any photographs of the product, so we can raise this with the relevant store and investigate the matter further.
We sincerely apologise for the disappointment caused and appreciate you bringing this to our attention.
Warm regards,
Cake Box Customer support.
Disappointed.
I’ve long trusted this brand for delicious sweets and savouries—your samosas used to be perfect, full of flavour and beautifully crispy. But my recent visit to your Swindon branch left me extremely disappointed, and honestly wondering if these were actually your genuine products at all. Big letdown.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Ambala
Dear Yasoda,
Thank you for taking the time to share your feedback with us.
We are very sorry to hear that your recent visit to our Swindon branch left you so disappointed, especially as you have previously trusted us for our sweets and savouries.
We understand how frustrating it must have been to find that the samosas did not meet the standard you have come to expect from us. We certainly appreciate your comments regarding their flavour and crispiness, and we are sorry that your recent experience was such a letdown.
We will share your feedback with the relevant Swindon store team for their review and attention.
Thank you again for bringing this to our attention.
Warm regards,
Ambala Customer support.
Timely delivery of Laddo for wedding
Timely delivery of Laddo for wedding. Great service!
28. august 2026
Some damage to sweets
Delivery on time, but some of the sweets were squashed although the packaging was intact. Suspect that the damage was done during packaging rather then during delivery.
24. august 2026
Everything went well as expected from…
Everything went well as expected from ordering to delivery
27. august 2026
Very fresh matai from Ambala, Uxbridge
The matai was ready to collect after ordering very easily on line. We received 10% discount on our first order, for us a huge box of 20 pieces for free! The matai was so fresh and such a wonderful variety of 4, 10 and 20. Thoroughly recommend Ambala, Uxbridge. We will definately be buying from them again.
22. august 2026
I’m vey happy with the delivery came on…
I’m vey happy with the delivery came on time everything was nice and fresh!!
24. august 2026
Quality sweets delivered safe and well
25. august 2026
I was happy to know that the delivery…
I was happy to know that the delivery of my packages were delivered smoothly and on the date they said they would. The persons to who I sent them were very happy with them. I would use the service again.
25. august 2026
tasty tasty
1. september 2026
Great product and well packed and presented
The sweets are excellent and packed well in various boxes - have used them for many years and consistently good taste and quality
not happy with delivery - wanted it for AM but delivered late evening - courier rang bell and left box on doorstep without waiting!
2. september 2026
Clear distinction is required for buyer…
Clear distinction is required for buyer and receiver's address. These are two different addresses.
Product faultless 5*s'. Delivered on time.
1. september 2026
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