Super fast delivery. Strong scent throughout the house. Well worth the investment as others haven’t quite made the mark for me in the past. No hesitation in recommending
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
1st time using Aluxury & what an Amazing service! Ordered on Thursday evening & arrived Saturday! X3 oils arrived in a lovely drawstring bag. Happiness essential oil is delightful. Fresh, strong sme... Se mere
Bought two Luxury Nebula diffusers ... first failed after 6 months, second also on way out - same fault with charge not holding. Company pride themselves on customer service but this is not my experie... Se mere
Virksomheden har svaret
Nice little device, the scent comes through straight away. There are several different settings for the timer but not it is not complicated to set at all. First I wasn't sure if the smaller 10ml bottl... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Aluxury® Collection is the home of premium essential oils, diffuser oils, and the award-winning Nebula waterless diffuser, all designed to fill your home, workspace, or any space with luxurious aroma. Rooted in the heart of the UK, this small, family-run business has built its reputation on uncompromising quality, impeccable craftsmanship, and exceptional customer service. Each product reflects a passion for creating a unique sensory experience, from our pioneering electronic diffusers to our carefully curated range of pure essential oils and luxury diffuser blends. Whether you seek to create an invigorating atmosphere or a tranquil haven, Aluxury® offers bespoke solutions that elevate your surroundings and enhance your well-being.
Kontaktoplysninger
84 Lodge Road, SO14 6RG, Southampton, Storbritannien
- 0203 092 5337
- info@aluxury.co.uk
- aluxury.co.uk
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super fast delivery and great scent
Super fast delivery. Strong scent throughout the house. Well worth the investment as others haven’t quite made the mark for me in the past. No hesitation in recommending
Nebula diffuser works and looks great
Nebula diffuser works and looks great, battery lasts long.
The processing and delivery was fast. Highly recommend!
Fantastic perfume in a diffuser which…
Fantastic perfume in a diffuser which truly mattress the fragrance of black opium which I ordered I can be confident that all other fragrances will be as good the delivery was quick and I shall be ordering many more items from Aluxury
Unimpressed with customer service & oil arrived different to advertised
As a first time customer I purchased 3 of their essential oils, one of which called “Dark Engima.” On their website both the bottle and description of this had “tobacco, honey, sandalwood and amber.” When I recieved the oil, it was labelled as Dark Enigma but with “nutmeg, spice, orange, patchouli, lily, musk and amber”, which coincidentally were the exact notes for one of their other oil mixes on their website. It smells like the a floral, Christmas scent rather than the tobacco, honey, sandalwood and amber. I’ve reached out to them 4 times (once on social media) to clarify if this is the correct oil, or whether there has been a labelling mix up, or whether they’ve changed their recipe. It’s been around 5 months now and they still haven’t got back to me. I checked before writing this, it appears the oil that coincidentally had the same notes has disappeared from their website, but ‘dark enigma’ is still there. I would like clarification because the oil turned up with a different label and scent than advertised.
Great product and so far excellent…
Great product and so far excellent customer service. Will order again.
The device is not very good
The device is not very good. It’s quite loud, loud enough to be heard from across the room over the tv. I have used with their own oil and another reputable brand, and both don’t seem fill the room with fragrance. Overall very disappointing.
These units are the best ,full of…
These units are the best ,full of features and very nice oils ,would highly recommend
Original diffuser was not working…
Original diffuser was not working properly when arrived contacted company who kindly and diligently sent out replacement diffuser when back in stock I also ordered spare for myself also
Item is now working well with no issues
Amazing service & products
1st time using Aluxury & what an Amazing service! Ordered on Thursday evening & arrived Saturday! X3 oils arrived in a lovely drawstring bag. Happiness essential oil is delightful. Fresh, strong smell that fills the whole house! This oil is much nicer than a well known brand & I will continue to use Aluxury for my products! Thank you!
Great Customer Service and Amazing Quality Essential Oils.
Lovely fast delivery. I ordered 3 essential oils (Vanilla, Agarwood and Jasmine) and every one of them had a lovely strong scent. I am especially pleased with the Agarwood and Vanilla!
I was sent a small size of of Vanilla Essential Oil instead of the 100ml one by mistake. When I contacted Aluxury about this, they very swiftly arranged for the correct item to be sent to me and kindly let me keep the one they had already sent to me! Very happy with my shopping experience. Recommend!
Excellent products, delivery and prices.
I am a repeat customer and I am very happy with the quality of the products offered, the delivery partners, the packaging and speed of delivery.
Fabulous product
The Nebula diffuser is definitely worth far more than the five stars I can give it on here.
The unit itself is very smart and understated and would look good in any room, whatever the decor. It is simple to operate after watching the explanatory video and is virtually silent. The best part is the wonderful fragrance choices which last for ages. The clever design means you can use it in a car's cup holder and enjoy the scent when driving too.
I wouldn't hesitate to recommend the Nebula - I have just bought one each for our three daughters!
Perfect gift (nebuliser) for a…
Perfect gift (nebuliser) for a mother-to-be. A safe way to add fragrance to your home when the sense of smell is heightened. Looks stylish and minimalist, and blends easily into the environment. The oil lasts longer than expected.
Great company for diffusers
I’m so pleased that Aluxury sell these spare cartridges. I leave them in my bottles to make changing over fragrance so much easier. I plan on buying more when they are back in stock. I now own 2 of their diffusers and lots of their fragrances.
very good Product
very good Product, fills the room with fragrance in no time. Also Excellent customer service and very quick response time to an order inquiry. Thank you
Good quality essential oils
Good quality essential oils - will certainly purchase from Aluxury again. Received quickly as well, which is a big plus coming up to Christmas!
Highly recommended
Highly recommended, defuser is easy to use, set up and does the job it’s meant to do along with the oils.
An excellent brand with quality products
After hours of research for a portable diffuser I chose the Aluxury waterless one and am SO pleased I did. Its aesthetically beautiful, easy to use, quiet and works brilliantly! Delivery was super speedy, everything received without any issues and quality of the products excellent. Highly recommend this company, thank you 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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