We had an absolutely terrible experience with this travel agency. We bought our flight from Charlotte to Orlando for May 8th, a month in advance, but just yesterday, they called us at night to tell us... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that... Se mere
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a... Se mere
About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
Kontaktoplysninger
4,4
Fremragende
2 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible Experience
I bought the tickets from January 16. 2023 for 2 passengers, the flight March 19 Boston to Dominican Republic，( DL1973) unfortunately when we checked in Airport on March 19, my ticket was been suspended, I was called your travel agent, but they can not help. Now today 2024, April, I still not got my Refund back, I called the Altos Travel, they said you have to call Kenya company, they Issued the tickets, Kenya said you have to ask Altos Travel to request to call us to refund, so they throw the ball...$960.50 still no REFUND!
1. april 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
A representative reached out with a…
A representative reached out with a more than adequate replacement for fairs I had requested that were no longer available. Same price. Great experience!
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Alfredo went out of his way to make…
Alfredo went out of his way to make this happen for us.
18. marts 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Excellence service
The customer service help so well from start to finish, and it done very professional.
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Sofia
Sofia, follow up with me and update me On the status of my E tickets, and she also took the time to explain to me what was included and I greatly appreciate that.
Sofia provided excellent customer service.
18. marts 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very responsive!
12. marts 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
We were told our original flight that…
We were told our original flight that we purchased had to be canceled and a different flight was booked and we were charged another 122 dollars and no don't have a non stop flight and was charged then told it was not out problem we should of canceled or read the email after two calls while at work and we thought we were just confirming a flight new customer very disappointed by the guy on the phone and overpaying for a flight
13. marts 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Very smooth process with Alfredo
8. marts 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Quick conformation and return phonecall
26. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
The person I spoke to was very helpful…
The person I spoke to was very helpful and answered all my questions.
25. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
they called for every thing it was great
They called every time something came up and made sure to ask me what I wanted to do. It was a great experience. I’ll leave another review once we’re actually go and come back from vacation. So far an amazing start!
22. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Bait and Switch
Booked direct flights and submitted payment only to get a call later that day that said the flight was no longer available. I had to settle for a similar flight only NOT direct but paying the same price.
20. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Situation was handled quickly.
The service was good considering that I booked my flight and got a call a few minutes later saying that flight was unavailable. Not sure why I was able to book itin the first place, but I was a little upset that I had put in my transfers with the resort, and had to call and change them. Overall, it was handled quickly.
17. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Bryan Did a very nice Job Made it very…
Bryan Did a very nice Job Made it very easy to Book.
17. februar 2024
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.