We had an absolutely terrible experience with this travel agency. We bought our flight from Charlotte to Orlando for May 8th, a month in advance, but just yesterday, they called us at night to tell us... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that... Se mere
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a... Se mere
About an hour after I booked my flight, Altos customer service called to tell me that Delta was no longer offering discounted priced tickets to them and they had rebooked me with Southwest. The flight... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
Kontaktoplysninger
4,4
Fremragende
2 t anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THIS IS NOT A REAL TRAVEL AGENCY
THIS IS NOT A REAL TRAVEL AGENCY! DO NOT PURCHASE TICKETS THROUGH ALTOS TRAVEL. THEY CHARGED MY CREDIT CARD THEN CANCELLED MY FLIGHTS WITH NO COMMUNICATION AND NOW THEY ARE IGNORING MY CALLS.
12. september 2024
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Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was very helpful and very…
Daizy Scott was very helpful and very accommodating, very happy with the level of service we received.
19. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Juan Sebastian was really kind and…
Juan Sebastian was really kind and helpful over the phone helping switch my flight dates around. He was really attentive and I feel that he truly gave me phenomenal service, making sure I got exactly what I needed with my flights. He was very friendly and really just made me feel at ease with the whole situation. Thank you Juan Sebastian!
17. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
I recently worked with Jose Perez to…
I recently worked with Jose Perez to book a flight, and the experience was outstanding. It was incredibly attentive and made sure to find the best option for me. Jose quick responses, professionalism, and dedication made the process smooth and stress-free. I highly recommend his services to anyone looking for reliable and efficient travel assistance.
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Muchas gracias a José Perez
Muchas gracias a José Pérez, me ayudó con mis reservas y me dio un excelente precio. Siempre uso esta vía para comprar mis ticket cuando están muy caros
Compré 3 ticket para delta
12. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Magnificent Max
Max worked with me diligently on the phone to make sure I had the best flights. He was patient and kind and I would absolutely recommend Altos travel to others.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
SCAM
SCAM. Altos Travel (aka FlightOm Travel and others) is a fake travel agency. We used them to book a flight for our minor child and after the trip was cancelled they are holding out and will not refund our payment to them. I have gotten nowhere with their CS and will be reporting them to the North Carolina and New Jersey DOJ. They seen to be an outfit based in India but use a number of US-based websites/addresses to fool in customers. Buyer beware!!
10. september 2024
Uopfordret anmeldelse
Great Experience!
Jose Perez is fantastic! He is patient and thorough. He was able to accommodate my son and I with the most convenient flights and the best price!
28. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
excellent service
9. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Excelente servicio Miguel Sánchez
Excelente servicio Miguel Sánchez
5. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott
Daizy Scott , the agent ..she is very helpful and professional.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Beware
Beware, Scammers. I inquired about 2 first class tickets to orlando on DELTA. They sent me over a quote via email, I was happy about the prices. So I agreed, They then sent me a second quote and asked me to reply that I agree. I agreed and gave them my credit card info. After a few minutes of thinking about it I became suspicious and looked back to compare the first and second email and realized they changed my seats to economy seats. I messaged them right away and asked them why they did that and they said because you cant get first class seats for that price. I told them not to charge my card and I didnt want to do business with them. Today 2 weeks later there were charges on my card from frontier airlines for three tickets totaling $1600. I contacted Frontier they told me the tickets were purchased for Kevin Somwaru, Romel Somwaru and Juanfang Zhu....
I know it was Altos Travel because I never used that Credit Card. No one else would have access to the number. Beware, they are very sneaky.... Still have not received my money back.
Update: I just got a message from trustpilot stating that Altos travel is claiming that I am reviewing the wrong company. I'm here to tell you that This is the correct company.
The man I dealt with his name was Paul just like in all the other reviews here. I also have screenshots of the emails If anybody wants contact me and see them I will gladly show them. Beware scam scam scam.
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Traveler,
We appreciate you taking the time to share your feedback, and we would like to address the concerns you raised in your recent review.
First and foremost, we can confirm that your refund request for the Delta flight which you requested to cancel was processed on **18 August 2024** for the amount of **$584**. As for the dispute regarding a charge of **$1600**, we have thoroughly reviewed our records and found that this charge did not originate from us. We want to clarify that your card details are encrypted for security, and we do not have access to them.
Based on the information you've provided, the charge in question appears to be related to **Frontier Airlines**, not **Altos Travel**. If you believe this charge is incorrect, we encourage you to raise a dispute directly with your bank or card provider. Any legitimate charges from our side would appear under the name **Altos Travel**.
We understand that this situation has been inconvenient, and for that, we sincerely apologize. Please know that we are here to assist you in any way we can and appreciate your understanding on this matter.
If you have any further questions or concerns, feel free to reach out to us directly.
Warm regards,
Support Desk
Customer Support Team
Altos Travel
Jose Perez fue muy atento
Jose Perez fue muy atento. Resolvió todos mis problemas y contestó todas mis preguntas. Siempre estaba disponible. Gracias !
31. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was super helpful when I…
Daizy Scott was super helpful when I needed to book tickets on AA to go see Taylor Swift in Oct24! Thank you so much Daizy. You took a lot of stress off my plate!
Definitely would work with you again!
30. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Paul the Professional!
Paul was kind, efficient and his follow up was excellent! I felt I was in good hands. He answered all my questions and worked on getting me a great price on my tickets. Thank you so much!
27. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Paul made the process easy
Paul made the process easy. I was a bit worried using the website for the first time. The ticket price was a bit higher than listed on the site but the final price was much less than the price would have been through the airline website. Thanks Paul for the wonderful customer service!
28. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Thank you so much Paul for your help.
Thank you so much Paul for your help.
Excellent customer service.
I got my flight tickets with an excellent price.
20. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
My flight booking
paul made everything to our satisfaction,good job Paul
23. august 2024
Uopfordret anmeldelse
Besvarelse fra Altostravel
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.