We had a contractor fit Alpha composite fencing from the Aspen range, in the Antracite colour. We are very pleased with the finished result. It has only been completed today, but seems a very sturdy p... Se mere
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Se, hvad kunderne siger
Delivery was on time and was kept informed about the requirements. All went to plan. Was impressed with quality of the fencing and the sample pack was a good guideline as what to expect. Loads of in... Se mere
Virksomheden har svaret
Easy to order, great communication, Excellent delivery driver very helpful and checked for any damage as he unloaded. Easy to install product and simple instructions Will use this supplier again... Se mere
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Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Kontaktoplysninger
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Storbritannien
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,8
Fremragende
248 anmeldelser
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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Besvarelse fra Alpha Decking
Thank you for your 5* review. :-)
A great team made it very easy from…
A great team made it very easy from order to delivery will be using again.Thanks.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for sharing your experience with the team. Glad the entire process went smoothly.
The best customer service ever!
The best customer service ever!
We will happily recommend this company to anyone. We have just self-installed 10 fence panels, using existing concrete posts. So easy to do, even for a pair of geriatrics like us! The finished effect is so smart and solid.
From initial order to delivery the service was superb, and clear communication at all stages saved us from wasting money when we ordered some unnecessary items.
Genuine 5-star service and product.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for sharing your experience with the team, Penny. We are so happy to hear that you have had a positive experience with both the team and your products. We really appreciate your feedback.
Besvarelse fra Alpha Decking
Thank you for your 5* review. I’m glad you are happy with everything ☺️
Quality products
Quality products
Great service Delivery on time on both occasions.
Also driver was helpful moving all the order up our steps to a safe place
Would not hesitate to recommend this company
14. december 2025
Besvarelse fra Alpha Decking
Thank you, John, for your kind words and 5* review. ☺️
Very pleased with ordering process
Very pleased with ordering process, price and excellent delivery service (5 out of 5 for friendliness and delivery guy moved boards to exact location). My only gripe is that I had to cut (the length) on 3 boards as only 2 had been cut to correct size (5 ft fence so one of the boards has to be cut to suit). Luckily I have a track-saw so wasn’t an issue but shouldn’t have been necessary as took extra time. Would have been 5 stars otherwise.
14. december 2025
Besvarelse fra Alpha Decking
Thank you, Gary, for taking the time to leave your review and explain why this is wasn’t the 5* reviews we strive for. Sorry that some of your fence panel slats were not reduced enough to achieve 5ft in height. We will speak to the warehouse team and continue to work on ensuring all boards are cut to the correct height. I am glad to hear that you experienced 5* service everywhere else. ☺️
Besvarelse fra Alpha Decking
Thank you for your 5* review Paul! So glad to hear you were happy with your delivery.
Besvarelse fra Alpha Decking
Thank you, Angela, for your kind words and 5* review.
Alpha Decking/ fencing good experience.
First off Chelsea at customer services was very good ,she made the effort, I very much like the product ,composite fencing, the delivery man ,Scot i think, was very ,very good , helpful ,polite and friendly, good ambassador for the company.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you, Anthony, for your kind words about both the products and the members of the team you had experience with when ordering. I will pass on your compliments to the team.
Excellent product bcked jup by excellent service
This company's products are well made and supported by a 15 year residential warranty. Chelsea i the office was very helpful with the ordering process. A total of 38 fencing panels were ordered (3 houses)and arrived on time and were neatly stacked in my garage.
Having checked all 304 individual planks , three were found to be slightly damaged. These were promptly replaced without any problem
Overall Alpha Decking are a good company to deal with and the product itself is of good quality and will no doubt stand the test of time.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you so much for your positive words and for sharing your experiences both with Chelsea in the office and the product itself.
Pete the delivery man - what a star
Peter the delivery was very helpful and explained everything how to build the fence
5. november 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for your 5* review and kind words about Pete. I shall pass your kind words on.
Communications excellent
Communications excellent, driver phoned to confirm he would be at my house in 30 minutes. He placed everything neatly and tidy in the garage, he explained what all the items were and the best way in order of putting it all together and installing. Exceptionally happy with this company from sales negotiations to delivery. Highly recommend for service and professionalism. Thank you!!
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for your feedback and lovely words. I’m glad you’re happy with the service you’ve received.
From delivery to ordering extra decking…
From delivery to ordering extra decking boards which came very quickly the whole experience was a good one
19. oktober 2025
Besvarelse fra Alpha Decking
Thank you for your 5* review!
Pete was very informed and helpful.
Pete was very informed and helpful.
Delivery all stacked away in my garage ready for installation.
Pete explained what was delivered, and had good knowledge.
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for the 5* review Gary! Really appreciate your feedback. I will pass your comments about your experience with Pete on!
the whole process from ordering and…
the whole process from ordering and delivery was easy , would highly recommend this company
20. september 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for the 5* review Lee! We’re glad to hear that you’re happy with your experiences with Alpha Decking.
Good quality product much easier to install with two people
Product delivered on time and the quality exceeded my expectations
Really pleased with the final result
19. oktober 2025
Besvarelse fra Alpha Decking
Thank you for your feedback! I am glad to hear you’re happy with everything
Besvarelse fra Alpha Decking
Thank you for the 5* review, Dumitru.
Good range of products, competitive prices, speedy delivery.
Good range of products, styles and colours. I have bought fencing from them and decided to go with the composite posts as they come in a longer length than the aluminium, good move, the posts are very sturdy and really easy to cut if required. The slats come in 20cm height which means fewer are needed for the fence. I'm so pleased with the fence , I have ordered some extra to complete a part that I wasn't going to do, but at this price it makes sense. Alpha decking are easily 30% cheaper than the company my neighbour used. I will be ordering my decking from them to install next spring. Pete the delivery driver kept me informed of his arrival time and helped me to stack the materials around the back of my house, even providing scrap pieces of material to put on the ground to avoid damaging the material, top man! Also, delivery times are far quicker than competitors.
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Hi Rob, thank you for sharing your experience and thoughts with the team. We really appreciate your 5* review.
Efficient delivery
Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did.
The load neatly filled the van and was offloaded by hand exactly where we needed it despite a tight manoeuvring area.
Well done, great service, and good luck with your classic car restorations!
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you for your feedback and your 5* review. I will pass on your feedback to Pete, who will be very happy to hear this.
Excellent service
Excellent service, recommend to anyone. Product looks good and easy to install. Staff very knowledgeable and helpfull.
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Decking
Thank you so much for the positive feedback. We are glad to hear that you had a positive experience with the team.
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