Alpha Claims And Hire Anmeldelser 254

This is my third time using alpha claims and hire unfortunately due to the fact I keep getting into accidents that are not my fault.

This time I was driving down a dual carriage way and the third party insurance swerve into my lane.

I called another claims company who said I am at fault. How ever alpha claims and hire provided with the right support. They gave me a replacement car, the solicitors manage to obtain dash cam footage from a witness who saw the accident. Which proved it was not my fault. From that point they sent the matter to court and the judge awarded the claim in my favour due to the mountain of evidence to support my claim.

Initially the tpi tried saying they are not admitting liability they then said they do not indemnify the other driver.

At no point did alpha claims hesitate with the claim.

The fought my corner until
They got my the desired results.

The day before court third part insurance made a settlement for full cost and losses incurred as a result of the accident.

The whole process took 4 months.

I’m very happy and can proudly and confidently recommend alpha claims and hire to any one in the uk who been involved in an accident and need proper advise, help, support after an accident. How ever diffficult these guys will have your back.

So if your looking for a well established firm that’s been around for 20 years your in the right place.

Honestly the best company to give your claims to. They’re so kind, they explain everything to you. I got a courtesy car on the same day, my car was valued and it was all dealt with within the month. Asif and Arif have both been dealing with my claims and everyone else on the team have been so good to me.

I don’t normally do reviews for anyone but I just had to with these guys. I couldn’t go through insurance or another company ever!

I had a previous accident where my parked car was hit, I gave that to another company first and I honeslty see the difference in customer service. The other company are shyt, it’s been 3 years and they still don’t respond to me or give me any updates, they’re rude on the phone.

But Alpha claims are on top! Customer service and the work is on point. There is a reason they are top in Birmingham. Couldn’t recommend them more! Even the solicitors they work with are amazing. It’s so easy to contact, ask for updates and provide information. 10/10 company!

I had an accident and Arif helped me with the whole process and got me paid out fairly. Process was very smooth. They are the best claims management company in the uk

I had an accident claim from them they took money from Insurace and transferred into their own garage account and asked me to repaired the car and send pic to release money . When I contacted the other company they given me hire car and dealt the case on their behalf they said we already paid still waiting for paymen it’s 4 months now . Scam

Car was recovered swiftly, premium replacement provided. Regular access to support and updates. All in all I would highly recommend very professional happy with the payout and service provided

I had a great experience with Alpha Claims. They handled everything from start to finish and kept me updated throughout the process. The team were professional, helpful and easy to deal with, which made a stressful situation much easier. Communication was clear, they explained my options well, and everything was managed efficiently. I really appreciated how supportive they were and how smoothly the claim was handled. Would definitely recommend Alpha Claims to anyone needing help with a claim.

Alpha claims been doing my claims last 15 years. I am a taxi driver and me and all my friends been regularly using them. They got the biggest fleet of taxi cars after an accident.

Best claims company in Birmingham in Birmingham. Gave me replacement car hire in 1 hour. Highly recommended

Really helpful. Excellent company. 1 call sorted out my entire claim.

I am extremely dissatisfied with the service provided by Alpha Claims and Hire.

During my dealings with this company, the terms regarding when the vehicle was required to be returned to the car park were changed without proper notice or clear communication. Altering conditions after an agreement has already been made is unacceptable and creates unnecessary stress for customers who are acting in good faith.

Furthermore, upon collecting my vehicle, I discovered that the tyres were flat. I immediately raised this issue with Alpha Claims and Hire, however I was told that it was not their responsibility. This response is completely unreasonable, given that the vehicle was under their control at the time. No investigation, assistance, or accountability was offered.

The lack of professionalism, poor communication, and refusal to take responsibility for issues that occurred while my vehicle was in their possession is deeply concerning. Based on this experience, I would strongly advise others to think very carefully before using this company.

Asif @ alpha claims and hire sorted my claim out for me and since then I’ve sent him 2 new claims. The best in the game with over 20 years experience. I’ll keep recommending him. They give you honest pay out. Unlike other companies who steal your money from your car money.

Asif from Alpha claims and hire looked after me the entire claims. Absolutely the best in the game. Been using this company last 20 years and it’s keep getting better and better.

Very helpful, well trained staff, easy to deal with and knowledgeable about what they are doing. I will recommend 100%. We’ll done to all

Nothing less than perfect

Great customer service, sorted out a replacement vehicle within a hour after mine was involved in a accident. They made the whole process easy and stress free

I’m very happy with the service from Alpha Claims. They were extremely helpful throughout the process and really took the time to listen to all of my needs. I felt supported and well looked after. Highly recommend.

No hassle, no headache , straight to the point and settled. Thanks for your service!

Fast and accurate

Had an accident and saiqa who dealt with my claim was amazing she was quick and got me into a hire vehicle the same day after 1 hour, can’t recommend alpha enough. Got paid out after a few days, was a quick and easy process, no issues pretty straightforward the whole process

I had an excellent experience with Alpha Claims and Hire from the moment I opened my claim until the final settlement. The team were professional, supportive, and always kept me updated at every stage. What I appreciated most was how smooth and stress-free they made the whole process. They arranged everything quickly, explained each step clearly, and were always easy to reach if I had any questions.

My courtesy car was sorted without any delay, and they handled all communication with the insurers, which saved me so much time and hassle. The staff were friendly, knowledgeable, and genuinely seemed to care about getting the best outcome for me.

Overall, the service was efficient, reliable, and far better than I expected. I’m extremely happy with how my claim was dealt with and I would highly recommend Alpha Claims and Hire to anyone who needs help after an accident.