We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had great experience ordering some dampers and duct fittings. Good and easy access on the website and prices look pretty competitive. This was my first time ordering online for work goods. Not bad.
Virksomheden har svaret
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full publi... Se mere
Virksomheden har svaret
Good stuff, goods very well packaged, good price and faster delivery.
Virksomhedsoplysninger
Skrevet af virksomheden
At Alpha Air, we are passionate about providing top-quality ventilation, extraction, and air conditioning solutions that enhance comfort, improve air quality, and ensure energy efficiency. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the HVAC industry, serving both residential and commercial clients. Our mission is to deliver exceptional HVAC supplies and services that meet the diverse needs of our customers. We strive to create a healthier, more comfortable living and working environment through innovative products and reliable support. For over 30 years, Alpha Air Ventilation Supplies Ltd has grown from a small local supplier to a leading ducting distributor. Our team consists of experienced professionals dedicated to helping you find the best solutions for your ventilation needs. Whether you are an HVAC contractor, a business owner, or a homeowner, we are here to provide expert advice and high-quality products..
Kontaktoplysninger
75 Waterside Road, LE5 1TL, Leicester, Storbritannien
- 01162460031
- sales@alphaair.co.uk
- alphaair.co.uk
4,6
Fremragende
45 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service, just had to call again for an invoice so I could put cost through my books.
If it had come with the delivery I would definitely given 5 stars
30. juni 2025
Besvarelse fra Alpha Air
Hi John, thanks for leaving us a review and the valuable feedback! We don't ship invoices with the order at the moment, as many of our customers use us to ship direct to their clients, but we will look to make it easier to access your invoices going forward.
Great Customer Care
We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometimes mistakes happen but its how you put them right and must say was very impressed with the attitude and willingness to help no matter the cost. Well Done
4. juni 2025
Besvarelse fra Alpha Air
Hi Kevin, thanks for the five stars! You're absolutely right that mistakes can sadly happen, and we're always the first to own up and put it right as best we can. Thank you for your understanding and feedback.
Absolutely fantastic service,,
Absolutely fantastic service,,, will definitely use again
29. maj 2025
Besvarelse fra Alpha Air
Thanks Jason! Your review is much appreciated
Great service
Great service. Had an issue with my order but was resolved quickly without hesitation.
Website was easy to use and the whole process from ordering to delivery was seamless.
6. maj 2025
Besvarelse fra Alpha Air
Hi Tom, thanks for leaving us a 5* review! We appreciate your kind feedback.
Besvarelse fra Alpha Air
Thanks for the five stars Aaron!
Excellent service
Excellent service. Product was well priced and arrived next day as promised. Would recommend.
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Alpha Air
Thanks Mike for your 5* review!
Besvarelse fra Alpha Air
Thanks Paul. We're delighted to hear your great review :-)
Prompt delivery and reasonable price.
Prompt delivery and reasonable price.
Will buy again
25. april 2025
Besvarelse fra Alpha Air
Thanks for the five stars Ron! We look forward to working with you again.
great website to use and very quick…
great website to use and very quick service, delivery was next day as promised.
27. marts 2025
Besvarelse fra Alpha Air
Thanks John for your 5 star review! We look forward to working with you again.
Besvarelse fra Alpha Air
Thanks for the 5 star review Steve! Happy to help.
Great service...arrived next day which…
Great service...arrived next day which was exactly what was need.✔️
5. februar 2025
Besvarelse fra Alpha Air
Thanks for the 5 stars Eifion! We're happy to have helped
Ordering was easy and delivery was on…
Ordering was easy and delivery was on the day they said AAA
10. januar 2025
Besvarelse fra Alpha Air
Thanks for the 5* Scott! Glad to hear you're happy with your experience.
Perfect
Absolutely brilliant. Delivered in less than 24hrs, good price. No bs, the fittings were in a sack and the spiral just loose - which is all you need. No wasted packaging, just a great all round service. Other businesses could learn from this. Oh yeah and they answered my email query at 6:30pm.
9. januar 2025
Besvarelse fra Alpha Air
Hi Will, Thanks so much for the kind words and 5 stars! We're really glad to be raising the bar for customer service in our industry. We look forward to working with you again if you need us.
Excellent products and services!
13. december 2024
Besvarelse fra Alpha Air
Hi Yulian, thanks for the kind words and 5 stars!
Great bunch of lads
Great bunch of lads , very helpful and supplied me the correct parts :-)
6. december 2024
Besvarelse fra Alpha Air
Thanks Brad! We appreciate your kind review.
Besvarelse fra Alpha Air
Glad to hear it! Thanks for the 5 stars Jamie
Oscar ,tango , Alpha review
Need to buy extraction pipe urgently gave Alpha air a try great prices delivery was good great communication they promised to deliver by the end of the week sure thing it turn up great service.
26. november 2024
Besvarelse fra Alpha Air
Thanks for the kind words and 5 stars Nick! We're glad to have helped you out.
Got what I wanted 👍
23. november 2024
Besvarelse fra Alpha Air
Glad to hear it Karl! Thanks for the 5* review
No problems will use again in the future
25. november 2024
Besvarelse fra Alpha Air
Hi Adrian, Thanks for taking the time to leave us a 5 Star review! We're glad your experience was smooth and look forward to working with you again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.