All Vet Supply Anmeldelser 2.199

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My husky has copper storage disease, and can not eat regular dog food. GA Veterinary Hospital devosed a food plan of chicken, rice, & green beans, along with meds & supplements. One of those Omega 3 F... Se mere

Bedømt til 5 ud af 5 stjerner

I’m a certified canine massage therapist and I’ve been looking for a good kinesiology tape for my clients. All vet was very helpful and fast to respond when I needed assistance. I plan on buying more... Se mere

Bedømt til 2 ud af 5 stjerner

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping... Se mere

Virksomhedsoplysninger

  1. Dyrehandel
  2. Hobbyforretning

Oplysningerne kommer fra forskellige eksterne kilder

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Extra charges at time of delivery

Extra charges at time of delivery. Was not mentioned at time of order. Freight charges ( which were extremly high) was to cover all fees

23. juni 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

This order was an international order to Canada. There are always taxes and duties when importing a product into another country. We do not collect import/tax fees for other countries. Customers are responsible for all import duties, fees and taxes in their respective countries. This is stated in our shipping information page as well as highlighted in red at the top cart of the shopping cart.

Bedømt til 1 ud af 5 stjerner

two 10 did not make 20

Order was incorrect. Needed 2 10lb containers of feed thru fly control, that is what I ordered. Recieved 1 20lb bag of
Product this I could not use.
No measuring cup was with the Product sent nor was there a container to keep it safe and fresh. They tell me that 10lb tubs are no longer available being I ordered 20lb THEY THOUGHT, all was the same ONLY, it would not work for me. I know and understand that a person's first instinct is to make excuses as to why something happened how come it did, on and on only in this case a I am SORRY FOR THE INCONVENIENCE, is there anything we can do to fix this problem.
ANYTHING would have been better than what was done or not done.
UPS charged more than 5.00 to print out a return label. As of 7/20/23 no refund has been issued. I do not like to trash people for trying to do a job. This whole process should have been easy and it wasn't. It changed my whole outlook on getting a feed thru it is now history. Just to mention, the product was on the website still being sold the same as when I ordered ?????

13. juni 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

Manufacturers are always changing product presentations. We are usually but not always notified of changes. This was the case with your order. You ordered 2, 10lb tubs of the product. We sent you 1 20lb box which is how the manufacturer now makes it. Since it was the same product and same quantity, we sent it without contacting you. We provided you a prepaid return label so you did not have to pay for any return shipping. I cannot say why you were charged anything when we paid for the return. When we received the item back, we contacted you via email for the credit card information as our system does not store card data. This is needed in order to process refund. We will contact you again for the information so we can process your refund.

Bedømt til 5 ud af 5 stjerner

My order arrived damaged

My order arrived damaged, and noone replied to my email. Update: after reviewing, the company reached out and resolved the issue. My review has been updated as a result.

20. juni 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

We found your email in our spam folder. We will ship you a replacement. In the future, please call us if you dont get an email response within 48hrs. We actually have live people answering the phone.

Bedømt til 5 ud af 5 stjerner

Very helpful customer service…

Very helpful customer service representative. I placed a large order for thermometer probe covers. After I placed that order, charged it to my credit card, and logged out, I realized I mistakenly ordered thermometers! (Hence, the perplexing expense.) I called to get help to reverse my order. The representative I spoke to calmly handled my request, promptly reversed everything, and put my mind at ease. He closed our conversation by offering further assistance, which I didn't need at the time but appreciated.

5. juni 2023
Bedømt til 1 ud af 5 stjerner

I paid for 3 day delivery

I paid for 3 day delivery, and it took over twice that. The reason given was you were out of stock. Nowhere on the product page was this mentioned. I never received any info on this either. Further the rep who answered my email, said 3 day delivery from Fl to Wi wasn't possible, even though you accepted my money for it.

4. juni 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

While we always try and process orders as quickly as possible, sometimes things get delayed due to different issues. Your order was delayed by 1-2 days by a stock issue. That is correct. As for shipping, three day guaranteed delivery from Florida to Wisconsin via UPS ground is not possible. You chose UPS ground as the method of shipping which is about 3-4 day of transit time alone and we have a 2 day order turn around time. If you need something by a specific date, in the future, please choose 2 day shipping which is guaranteed. UPS ground shipping does not guarantee a delivery date.

Bedømt til 5 ud af 5 stjerner

Communication was great

Communication was great! We received an email that shipment of the item would be delayed a few days and gave us the option to cancel the order if we couldn't wait. We opted to wait and it wasn't long before we received the item. We are very happy with our experience with this company.

1. maj 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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