All Vet Supply Anmeldelser 2.199

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My husky has copper storage disease, and can not eat regular dog food. GA Veterinary Hospital devosed a food plan of chicken, rice, & green beans, along with meds & supplements. One of those Omega 3 F... Se mere

Bedømt til 5 ud af 5 stjerner

I’m a certified canine massage therapist and I’ve been looking for a good kinesiology tape for my clients. All vet was very helpful and fast to respond when I needed assistance. I plan on buying more... Se mere

Bedømt til 2 ud af 5 stjerner

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in b... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I accidentally gave my mailing address to receive the shipment. I was really buying it for my nephew in Georgia. I called them up, got to talk to a human who bent over backwards to change the shipping... Se mere

Virksomhedsoplysninger

  1. Dyrehandel
  2. Hobbyforretning

Oplysningerne kommer fra forskellige eksterne kilder

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I never got my order

I never got my order! Received notice your did not have my correct address. I responded to the email and replies with my correct address.

26. september 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

Your order did not contain the numeric part of the address so it could not be shipped. We sent you two emails requesting the information, one on Sept. 27 and another one on Oct 23. Although you state that you responded, we have never received any email from you. We checked all of our email files including spam/junk folders and do not see anything from you. Please, call our office at 877-425-5838 and provide the address information and we will be happy to ship the order out.

Bedømt til 2 ud af 5 stjerner

This company needs to utilize more…

This company needs to utilize more technology in their customer interactions. I wasn’t happy with the way they handled my return. They said they canceled my order but did not send a confirmation when I requested it. I had to call my credit card provider to dispute the transaction before being refunded. They also asked me to send a copy of my ID because my shipping address was different than my billing address. They should know by now that people use multiple addresses. in my case, my credit card address goes to my office and my delivery address goes to my home. I would think by now companies know that billing addresses and delivery addresses are frequently different. Their site indicates that when they have a mismatch, you have to send a copy of your photo ID to reduce fraud. But sending your ID to a Company is increasing the risk of fraud. This company is not as reputable like Amazon, so sending a photo ID on a customer representative’s email is high risk. They didn’t offer an option to upload my ID anywhere. I can’t say anything else about the company other than I don’t plan to order from them again.

2. oktober 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

While we understand your frustration, we request this information when both the address and phone number entered do not match in the database search. We get several fraudulent orders weekly and they are caught because we perform these security measures. This is the only way we can stop fraud. We do understand that lots of people ship to different addresses and we process most of these without any issues but when nothing matches in our searches, we request this information. This protects us as well as our customers. As for Amazon, they dont really care since most of the time it is the sellers on their platform that actually lose when there is fraud. Our policies are stated on our website and we do communicate with customers when there is an issue. The customer always has the right to cancel if they do not wish to provide the requested information or can use another payment method such as Paypal.

Bedømt til 3 ud af 5 stjerner

Great prices

Great prices. I was shocked that my stuff didn’t get sent out for almost a week though. Other suppliers offer free overnight shipping.

28. september 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

This order should have shipped on 10-2 according to our shipping and process time scheduel. However, due to a stock issue, it was delayed an extra 2 days. While we try and ship as soon as possible, sometimes there are delays. We would love to offer free Next day shipping but if we did, we could not offer the low prices that we do.

Bedømt til 5 ud af 5 stjerner

Liniment

First the liniment arrived quickly and I'm pleased that the medicinal smell does not last. I'm using it on my arthritis to see if it will help. I am walking a bit better on my left side.

4. september 2023
Bedømt til 1 ud af 5 stjerner

Terrible

Terrible ! They never deliver my products and when i went to question about them , they say that they need a proof of Id that they never ask me .
And i went for 5 days in USA from Brazil , and I needed that suplement very much and can’t find here .

6. september 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

This customer was paying with an international card and shipping to a US address. We needed proof of identity and requested it several times via email. We never received a response so the order was cancelled and funds hold released. In order to protect our customers and ourselves from fraud, we have to follow our security procedures.

Bedømt til 1 ud af 5 stjerner

Order never came

Never received our order...we were told it was coming soon. It has not arrived!!!!

17. august 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

Product was discontinued and replacement was ordered but was delayed. Customer was informed and decided to cancel. Funds were returned and order was cancelled.

Bedømt til 2 ud af 5 stjerner

The amount of plastic packing materials…

The amount of plastic packing materials that the tiny product came in was outrageous. Two large bubble wrap bags, plus the container of the product (also plastic, not breakable glass) was wrapped in bubble wrap and was taped so tightly that it took me almost 5 minutes to cut it apart. Unlike other companies, there was no way to comment when placing the order to ask that it be sent with paper packing materials.

29. august 2023
All Vet Supply-logo

Besvarelse fra All Vet Supply

We package items so that they are not damaged in transit. Although container is plastic, it can break if box/bag is not handled correctly by carrier. Paper packaging is ok but bubble wrap is a better protector. Our commitment to the customer is to offer quality products at affordable prices and get their order safely to them as quickly as possible.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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