It was a falsely advertised product. I got a cheap, fake looking version of the product. I tried to return and they told me I had to send back in New York from Europe, which is not worth the packaging... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wish I’d read these reviews before I bought from Allo Collectives. I bought a pair of trousers for my son. The item received was a completely different design to that in the advertised images - essent... Se mere
Order the bracelet recently and it just came:. Very satisfied with the product. Customer support solved any issue concerning the order very fast.
Virksomheden har svaret
After some exchange of emails, I was offered my money back. However, customer services (ha ha), required me to return the item to a private address in the USA at my own expense. I find this very sus... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
54 State Street, Ste 804 #11371, Albany, New York, 12207, Albany, USA
- suppoort@allocollectives.com
- allocollectives.com
2,0
Under middel
23 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Package not arrived lack of communication
Do not order from this company, I have ordered and paid for express delivery, the tracking for this has not updated since I ordered in January and obviously the item has not arrived, beginning to think it is a bogus company
13. februar 2024
Uopfordret anmeldelse
Besvarelse fra aooo
Thank you for taking the time to share your feedback regarding your recent experience with our company. We understand the frustration and inconvenience caused by the delay in the delivery of your order, especially when express delivery was expected. We deeply apologize for any stress this situation may have caused and appreciate the opportunity to clarify the matter.
We want to assure you and our wider customer community that we take all concerns very seriously and strive to resolve them promptly and effectively. Upon learning about your situation, our team immediately reached out to you to address the issue. We are pleased to confirm that after our conversation, we were able to identify and resolve the delay with your shipment. We are happy to report that the package was successfully delivered to your satisfaction.
It is important to us that our customers have confidence in our products and services, and we regret any doubts this incident may have caused about our legitimacy. We are a dedicated team committed to providing quality products and ensuring a positive shopping experience for all our customers.
We continuously work to improve our delivery processes and customer service responsiveness to prevent such issues from occurring in the future. Your feedback is invaluable to us as it helps us to improve and serve you better.
Should you have any more concerns or require further assistance, please do not hesitate to contact us directly. We are here to help and ensure that your experiences with our company are nothing but positive.
Thank you once again for your patience and understanding. We look forward to the opportunity to serve you again in the future.
Warm regards,
The Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.