AliveBlue Anmeldelser 

Question
No one had told me when are you going to send my package?

First, it took a long time to receive the product and when I did receive it, it didn't appear to be working properly. I contacted support and they had me send them a video. They responded fairly quickly and asked me to fully charge it to see if it made a difference. I did so, however there was no difference. After receiving the product I realized it was made in China and their website did not state this. I have requested a refund for the bottle and the cleaning tabs and was told I had to complete this survey before they would give me the steps to get said refund.

I bought one bottle ….as yet they have not given a tracking number but state the purchase has been shipped…. Extremely bad company … when I asked to cancel they said (surprise surprise ) it had already been shipped!
They apply extra charges that you can’t decline such as a warranty, shipping costs etc and try to sell you numerous other products which are very difficult to decline … item should have been a £50 total but I was charged a lot more. It’s definitely a scam!!

Easy to buy
True online

They replied immediately. Unfortunately, I requested the product by mistake and I've requested for an immediate refund.

Saludos! Quise saber de que materiales estaba hecha la botella para agua con hidrógeno para estar segura de que cumpliera con los requisitos de seguridad y funcionalidad y me respondieron cada una de ellas.Si cumple con todos los estándares y saber eso me da la seguridad de querer comprarla.

Buenas tardes. El producto esta en buen estado y llegó completo, sin embargo no es lo que esperaba, no detecto un beneficio al usarlo. una la compré para mi esposo y no le agradó el sabor del agua al realizar el proceso de generación de hidrógeno y pues al igual que yo no siente algún beneficio.

Ordering app was confusing. I checked my bank and found I was charged for 2 bottles instead of one. I contacted the company. So far they’ve been working with me on this to clear it up.

El producto es bueno, lástima q a mi me tocará q uno de los dos q me enviaron, saliera defectuoso, y por k estoy viendo la rápida respuesta a mi solicitud.

Me mandaron 5 botellas por error
Yo quería solo 3
Y no sé cómo proceder para la devolución de las botellas y del dinero

Son unos malos informes

Very courteous and concerned about my situation/delivery problem.

I called to report the water bottle that I purchased stopped working. The customer service advised that they would send a replacement with priority. I haven’t received a email confirmation with a tracking number. I am not sure if a replacement has been sent. I’ve been waiting for 1 week.

Cancelé la compra en cuanto me di cuenta que el precio de la botella estaba en USD y no en MEP porque para mí es un precio alto.
Lamento haber entendido mal el precio del producto.

Terrific communication and a great product. They responded promptly and positively to a misunderstanding with my order.

El producto se ve real y quiero mejorar mi salud

Espero no se de ningún inconveniente como con otros pedidos sucedidos, para recibirlos en mi país por circunstancias dudosas y desconocidas.

Uno de mis productos llegó roto, sin embargo no se quedó en esa sensación de frustración. Acudí a servicio al cliente y la eficacia, rapidez y satisfactoria respuesta me sorprendieron. Quedé contenta con la resolución y más aún con lo rápido que me lo solucionaron. Gracias y felicidades por su gran esfuerzo