Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The app is really good. It’s fast and the services are excellent. However, the tech support is terrible. You have to wait 15 to 20 minutes to speak to a specialist, and when you finally get through, they just ask you to send your request via WhatsApp or Telegram. I’m sure that if I did that, I’d have to wait a couple of days for a reply.
I am filing a formal complaint regarding the handling of my international wire transfer by UNFCU. Where Alif Bank of Tajikistan is recipient of the transfer.
On March 5, 2026, I initiated a wire transfer of 1700 USD to Alif Bank of Tajikistan. As of today, the funds have not been received, and their location remains unclear. I submitted request to trace them on 16 March
Despite multiple attempts to resolve this issue, UNFCU and ALIF Bank has failed to provide timely and effective support:
— responses are significantly delayed
— no clear tracking or investigation updates are provided (“Contacted Bank on 17 March” – and that is it - this is UNFCU
— I am being redirected between institutions without resolution
I have been a client of UNFCU for over 20 years, and such treatment is unacceptable. Long-term clients should expect responsible and prompt handling of critical financial matters.
Moreover, the statement that an investigation may take up to 30 days is unreasonable and unacceptable. Who determined that such timeframes are appropriate when dealing with missing funds? This situation/money directly impacts a person’s life and requires urgent action. I remain without means since 5 of March in the age of 65. I am going through a significant suffering.
Delays of weeks indicate negligence rather than proper customer care. Immediate tracing and resolution efforts should begin within hours, not weeks. UNFCU can only say we apologize and give robotic replies.
Moreover, robots are replying and agents always unavailable. I requested trace number; I received zero reply. All the same is concerning Alif Bank Tajikistan - operators have zero professionalism, careless, all they can do usual routine robotic job, laughing and talking at working hours on irrelevant subjects , they cannot solve any small challenges ! Also, they do not reply on application nor telegram. You wait for ages
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
