We'd been with this branch for 19 years for a rental flat we own in Docklands. In January 2026 they raised AML paperwork requirements and gave us a tight deadline to provide documents. The fee ca... Se mere
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Se, hvad kunderne siger
AVOID at any cost! Very rude and unprofessional team!!! Any landlords please stay away! We have made a big mistake signing up with this agency. Renewable fees for an existing tenant are rip off (over... Se mere
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Alex neil is hands down way the worst estate agent in london. They continuously ignore emails, necessary repairs and won’t hesitate to lie over the phone. All reviews here are either 5’s or 1’s, wh... Se mere
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Alex Neil is the property managers for the flat i have been renting for few years. The flat needed some renovation works this year. Kyra and Sufaida were very helpful during the process. Despite the f... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Alex Neil is your trusted local estate agency in Rotherhithe, Canada Water, Surrey Quays, Canary Wharf, Docklands and East London. We deliver our full range of services throughout these areas. We have decades of history selling residential properties from our Canary Wharf & Docklands and Rotherhithe & Canada Water offices. Founded in 1984, our offices have cultivated an excellent reputation for consistently delivering first-class sales services. We specialise in property sales and advertise our portfolio on our website and the major UK portals. Furthermore, we promote our business and selected properties globally, utilising 94 international portals in 61 countries, reaching around 100 million potential buyers. South of the River Thames, we focus our coverage on Rotherhithe, Surrey Quays, Canada Water, adjacent Bermondsey, Shad Thames, Tower Bridge, and east through Deptford, New Cross, Greenwich, and Blackheath. On the opposite side of the river, we sell property in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, and Hackney. Our customers have complimented our service standards with high ratings on Google. We have received multiple prestigious awards from allAgents and the British Property Awards, including "Best Estate Agent in London". Alex Neil is a longstanding member of The Property Ombudsman Scheme. Sellers and buyers can rest assured that they deal with a responsible, professional business regulated to the highest industry standards, whether you are selling or buying a property. We remain the estate agent of choice for people with property requirements in Rotherhithe, Canada Water, Surrey Quays, Canary Wharf, Docklands and East London. We invite you to book your free Property Valuation with us today.
Kontaktoplysninger
2 Westferry Road, E14 8JT, London, Storbritannien
- 020 3941 9966
- headoffice@alexneil.com
- alexneil.com
2,0
Under middel
142 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Special Appreciation to Maciej
Very well organised individual, who was straight to the point and easy to work with. Glad that I was able to meet this young man and I was very satisfied with the service.
30. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Jeremy.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents
Great service and was able to secure my…
Great service and was able to secure my first choice property thanks to the help of Maciej. Would definitely recommend!
29. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear John.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Thanks Maciej and co
Really appreciate the support and help provided by Maciej and his colleague, did an excellent job helping me find a property to let in these tough circumstances.
29. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Abubakr.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Great customer experience
I dont usually do reviews but because of the great customer experience I had with Morel ! It Was just so amazing I had to write a review. He helped me get the perfect place for me ! His attention to detail was just superb helped me think about things I did not before . I am super grateful! And I recommend him ! X100
29. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Charleen,
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents
Great Customer Care…
I am so happy that a friend recommended this to me. Morel really helped me, he has been so good to me in finding a house that I was pleased with. His customer care has been amazing and it’s amazing how he pays attention to every little detail. He helped me go through some properties and he was able to find just the one that was right for me! I would recommend 1000x. Thank you Morel
29. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Saidi.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents
Tremendous Experience
I had no idea nor guidance regarding properties or which one I actually needed. But Morel really helped and was so patient with me, and with an outstanding attention to details was able to come out with a result that I’m happy with. I’d recommend him a thousand times. Really top lad.
27. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear T D.
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Wow I don’t know where to start from
Wow I don’t know where to start from, I’ve been extremely delight with Alex Neil and in particular Morel and Goodie the service provided is just amazing.
I’m now enjoying life in my new home
26. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Samson.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents
I’ve been extremely pleased with the…
I’ve been extremely pleased with the service provided to me by Morel and Alessandro I will recommend Alex Neil very good company
26. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Michael.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
An amazing estate agents in all…
An amazing estate agents in all regards, Morel in particular was so helpful, excellent customer care. Really helped me make my mind up when I was caught at a crossroads when deciding between properties. Would definitely recommend to anyone in need
20. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Daniel,
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Morel is a top guy
Morel is a top guy, Ready to answer any questions I had and helped me find a property at the price I was looking for. Amazing Customer Experience I would definitely recommend him to anyone that is looking around for property
20. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Michael,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents
Sold my house through Alex Neil
Sold my house through Alex Neil
Excellent service received from Matteo and Sara who helped with the whole process from valuation to offer and exchange.
Would highly recommend them
20. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Ming Yuan Lim.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Morel has been amazing he helped me and…
Morel has been amazing he helped me and was very good I will recommend hi
19. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Remmel.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents
Morel is a good guy we last a short…
Morel is a good guy we last a short time to find a place but he helped us especially with the reference.
18. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Valentine.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents
Finding a new home is hard at the best…
Finding a new home is hard at the best of times, let alone in the middle of a pandemic. However, Sara's professionalism and expert knowledge made the whole process a lot less painful. We couldn't be happier with the service and are now happily settled into our new home. Thank you Sara!
16. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Angelita.
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Fantastic
Morel was fantastic! He was very informative and knows exactly what he’s talking about. Would recommend his services to everyone looking for a home.
16. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Missybey.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents
Alex Neil
Renata has been a fantastic person within the Alex Neil team to help me in my search for a property. She has been very accommodating and helpful in conducting views of properties that match as close to my requirements as possible within the budget.
15. oktober 2020
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Besvarelse fra Alex Neil Estate Agents
Dear Rad.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
On my journey to my new home I came…
On my journey to my new home I came across a kind agent whom gave me a huge insight the area , thank you Renata I appreciate your time.
13. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Zbigniew.
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
Grace has always been helpful and on…
Grace has always been helpful and on top of the cases whenever I need her assistance! I would recommend her to everyone and hopefully we will be getting in touch in the future!
13. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Chang Ting,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents
Thanks Grace Ellis for excellent…
Thanks Grace Ellis for excellent customer service. U were pretty amazing, very patient and consistent. Will definitely recommend. Thumbs up
8. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Olubukola .
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
I would like to show my appreciation to…
I would like to show my appreciation to the effort of Renata. She communicate efficiently and in a professional manner. She is a very good listener in order to find the exactly place that you want. I strongly recommend her to find the perfect flat!
7. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Alex Neil Estate Agents
Dear Denisa.
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents
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