Shocking customer service and lack of care from Alexander @ Co in Norwich. If I could put zero stars I would. Property of interest let late last week, property on RightMove all weekend as available, n... Se mere
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Myself and my husband viewed a property today through Alexander & Co, Aylesbury. Upon viewing the property, we met with a lady called Linda who was incredible !! She was so professional, with such a w... Se mere
Jill Barrett has helped us over several months to get our house sale completed, due to long delays by a third party's solicitor. Jill is always cheerful, positive, professional and efficient. She was... Se mere
We recently sold our flat with Alexander & Co. It took some work for Kaiden & Grace, however they eventually found us a buyer! We couldn't have been happier as the move was really important for our so... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Mary in the Bicester lettings…
Mary in the Bicester lettings department was very helpful for myself and my housemate. She helped us understand the forms and checks that needed completing and made everything run smoothly.
Thanks. Wojtek
I just highly can recommend this lovely…
I just highly can recommend this lovely 3 ladies Karen and Amber and Zyreen. They handled our case very professionally.
I had been with an other agent based in Luton before and they were very unhelpful and rude.
Friendly people.
Very efficient team.
Jill (Sales progressor) has been fab!
Jill (Sales progressor) has been fab!! She would always keep me in the loop despite working for the seller of the house we were buying.
Marking 3 stars as we were lied to about how many viewings were booked in to view the house we were viewing and our offer wasn’t passed on to the seller (after they had accepted another offer) even though legally it has to be. When we wrote a letter to the owners and posted it through their door, the owners wanted to go to best and final - where we won.
We also had an estate agent from A&C try and discredit the estate agency we were selling through.
AVOID AVOID AVOID!!!
AVOID AVOID AVOID!!!! this Estate Agent at all cost…..all friendly when you are their tenant but the minute you give notice everything changes. Both landlord and agency attempted to take half of my deposit for minor things. Unwilling to compromise I had to use TDS mitigation to resolve issue which they resolved very fairly. Absolute scammers…
I’ve recently moved into a properly…
I’ve recently moved into a properly managed by Alexandra & co in Buckingham. The property manager, Alex Eldred has been the most efficient and helpful so far. Any issues raised were handled in timely manner. He is always very professional and quick to respond.
I am currently a tenant in a property…
I am currently a tenant in a property managed by Alexander & Co. We have been in the same property for over 10 years so have been with the estate agents since they were known as Claire Llyod Properties.
Our current property manager is Amber and I have to say that she has been amazing. We have had many property managers over the years and Amber is one of the best. She always calls back when she says she will, she is very quick at dealing with any issues and always passes our messages onto the landlady, which unfortunately is not the case with many agents.
Excellent Service
Excellent.
Clint, Kaiden & Gill (Bicester office) were excellent throughout the whole process, from the initial listing of the property, through to completion.
Always on hand to assist and constantly keeping me in the loop regarding progress of the sale.
I would certainly recommend, and will engage their services for any future sale.
Thank you all.
Aylesbury lettings… AVOID
I have enquired about rental properties 3 times in the last 6 months at the Aylesbury branch and spoken to the same girl each time and each time she has been rude and arrogant. AVOIDat all cost if you can. Reading through the reviews there is a very clear pattern… yes they treat their clients (landlords) as they should but treat tenants and prospective tenants as if they were dirt on the bottom of their shoe. Remember… the landlords may be your clients but it’s the tenants who pay your wages. No wonder that estate agents are still viewed by the general public as being unprofessional and shady, this lot certainly keep the perception alive.
Thank you Alexander & Co.
We used Alexander & Co when renting our property out. They have been great throughout the time we've been with them and property manager, Amber Blower, in particular, has always been very responsive and helpful. I would highly recommend them for managing a letting property.
They are awful when it comes to getting…
They are awful when it comes to getting your deposit back.
It has been a great support from Ella…
It has been a great support from Ella Thornton, Property Manager. She has provided prompt responses and support always. It has been a great stay in HP202TF under the tenancy of Alexander&Co. I truly appreciate their help and support during my tenancy days there..Thank you Ella for all your support and swift responses and help.
Prompt attention
I am a landlord and I have always been extremely pleased with the prompt attention to problems at my property. Amber always contacts me about any problems and ensures that I am happy with the price of repairs and then she always lets me know when they have been done. I know that I can contact her if I am concerned about anything and she will always do her best to help.
I had the pleasure of having Alexander…
I had the pleasure of having Alexander &co as my estate agents for 5 years . My initial contact was with Lara , who exceeded my expectations and is an asset to the company . year , 3 , i had the pleasure to have Amber , as my property manager , who again exceeded my expectations, was prompt , concise and treated me as an individual, listened and always sorted any issues , i may have had. Both , ladies are an asset to the company . All in all , a top estate agent . I highly recommend. Thankyou
As a small property company we rely on…
As a small property company we rely on external expertise a great deal and Amber has been excellent at delivering both what we need and what our tenants need very quickly.
Top Agency in Aylesbury
I am a landlord and they have been my agent for many years. Exceptional customer service, honest and fair treatment for landlords and tenants. A special mention to Amber Blower who is always available and gets things done super quickly. Thank you
Managing tenancies
As a Landlord, I've been very grateful for the high level of property management that A&C have provided over many years. Ella has worked exceptionally hard to ensure that the house is ready for new tenants - working with bathroom fitters and decorators, carpet suppliers, gardeners, heating specialists, Bucks CC and others, and efficiently managing the check in/out process. This is incredibly reassuring when living and working overseas. I commend Ella for her prompt responses and attention to detail to ensure that my house remains comfortable for tenants so that they can feel at home.
Aylesbury Sales AVOID!
Aylesbury Sales - AVOID, poor service, poor communication, poor negotiation, poor attitude, and when you raise the issues they can't see any problems. Terrible estate agents, recommend going elsewhere, do not waste your time, energy or money on these disrespectful people.
Profesional Service
Ella from the Aylesbury office is a knowledgable, competent and reliable Property Manager. I would recommend her to any potential landlord.
Just wanted to say a big thank you to…
Just wanted to say a big thank you to the team at Alexander & Co. Matt, Jill and Ann-Marie.
They have managed my property for over 10 years. I recently decided to sell and again they took care of everything for me and made the transaction and process as smooth as possible.
I would highly recommend them to friends and family and will always use them again in the future.
Thanks again.
Chris
After Alexander and Co had helped us to…
After Alexander and Co had helped us to find my Mum an assisted living space to move into, it was time to sell her property. I decided to go with A & Co and it was 100% the right decision. The property went on the market just after Christmas - we received a firm offer 7 days later. Throughout the process I found EVERYONE in the office to be courteous, professional and thoughtful. I’d like to thank everyone on this platform for making what could have been a taxing time an extremely smooth process
Dave
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