Alensa.ie Anmeldelser 

1.389
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The order arrived exactly in the following day. Everything perfect. I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important becaus... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kontaktlinseleverandør
  2. Brillegrossist
  3. Solbrillebutik

Om Alensa.ie

Skrevet af virksomheden

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.389)

142 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very quick service

Very quick service and delivery

17. marts 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Dear customer,

Thank you! Quick service and fast delivery is exactly what we aim for with every Alensa order, and it's great to hear it worked out that way.

We hope to see you again soon.

Best regards,
Aoife
Alensa Customer Care Team

Bedømt til 1 ud af 5 stjerner

AVOID THIS SHOP

AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.

12. februar 2026
Uopfordret anmeldelse
Alensa.ie-logo

Besvarelse fra Alensa.ie

Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Was a regular costumer I absolutely…

Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

11. marts 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

First started ordering contacts and…

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.

11. december 2025
Alensa.ie-logo

Besvarelse fra Alensa.ie

Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

I have to say that this company is…

I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.

14. marts 2026
Uopfordret anmeldelse
Alensa.ie-logo

Besvarelse fra Alensa.ie

We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Excellent service as usual.Would highly…

Excellent service as usual.Would highly recommend.Thank you.

27. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner
Alensa.ie-logo

Besvarelse fra Alensa.ie

We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Great service

Great service, no delay, great service.

27. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

usually great but on this occasion my…

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located

*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!

19. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Dear Niamh,

we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.

We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.

Bedømt til 4 ud af 5 stjerner

I would have giving them 5 stars if the…

I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much

25. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Super

Super, perfect..

23. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Excellent

Thanks again for a fast and smooth delivery

19. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Next day delivery

Next day delivery, excellent again

15. januar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

150%

Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.

20. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Quick delivery and super prices

Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.

20. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Great products and fast delivery.

Great products and always a good stock of products available. Fast delivery. Have ordered previously and will continue to order with Alensa.

16. februar 2026
Uopfordret anmeldelse
Alensa.ie-logo

Besvarelse fra Alensa.ie

Thank you, Georgina! It’s wonderful to hear you keep coming back — great stock and fast delivery is what we work hard to deliver every time. We look forward to your next order! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Great as always!

Great as always, fast delivery, hassle free!

4. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Always a pleasure, Samira! Fast delivery and hassle-free ordering — exactly what we aim for every time. We look forward to your next visit! Kind regards, Your Alensa Team

Bedømt til 5 ud af 5 stjerner

Easy to order with repeat orders

Easy to order with repeat orders. Always Quick to deliver.

4. februar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Hello,

Thank you for the positive review.
We are happy to hear that you found the ordering process to be easy and that you appreciated our quick delivery. We look forward to your next order!

Kind regards,
Alensa Customer Service Team

Bedømt til 5 ud af 5 stjerner

Comfortable and affordable!

Comfortable and affordable!

28. januar 2026
Alensa.ie-logo

Besvarelse fra Alensa.ie

Hello Francis,

Thank you for the positive review.
We are glad to hear that you are happy with the received product.
Your feedback is very appreciated and we look forward to serving you again in the future as well.

Kind regards,
Alensa Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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