I've been buying my lenses from Alensa for years now. Great prices, products and excellent delivery service.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience with Alensa has always been great. Excellent products and super fast. Thanks
It was an amazing service. I am only disappointed just because I haven't used Alensa before. I live in Malta and before Alensa I ordered from a optic shop which I waited for 6 weeks for less lenses an... Se mere
Virksomheden har svaret
all delivered is in good conditions. please note that if delivery is not possible to do at home address due working hours, i always write the alternative location but courier is always calling from ho... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Alensa Malta
Skrevet af virksomheden
Free Delivery over 69€
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 69€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com.mt
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktoplysninger
Alensa.com.mt - Dragonara Business Centre 5th Floor, Dragonara Road St. Julian’s, 3141, STJ, Malta
- +35620341513
- Info@alensa.com.mt
- alensa.com.mt
4,9
Fremragende
754 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Alensa Malta
Hello,
Thank you for your positive review.
We are happy to hear you were happy with our fast response and the quality of our products. Your support means a lot to us, and we look forward to serving you again soon.
Kind regards,
Alensa Customer Service Team
Contact lenses and Glasses.Good customer care over the phone.
Good customer care over the phone.
Good products (glasses and contacts lenses)
Only issue that I had with Alensa is that one of the glasses which we had ordered (Marisio) lost a side clip and I was told by customer service that you don't have parts, so it can't be fixed. And it's a pity.
8. juli 2025
Besvarelse fra Alensa Malta
Hello Anna,
Thank you for taking the time to share your feedback. We're glad to hear you were satisfied with our customer service and the quality of our products.
We are very sorry to hear about the issue with your Marisio glasses. We understand how frustrating it can be when a small part causes inconvenience, and we regret that we were not able to provide a replacement part. While we strive to support repairs whenever possible, unfortunately, certain manufacturers don’t supply spare parts, which can limit our ability to offer a solution in some cases.
That said, your feedback is important and helps us advocate for better support from our suppliers. If there’s anything else we can do or if you'd like help exploring replacement options, please don’t hesitate to reach out to our team.
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly and that you are satisfied with our fast delivery and website.
Your feedback is appreciated and we look forward to serving you again if you ever need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review.
We are glad to hear that you are satisfied with the received lenses and that you find them to be appropriately priced. It is also good to know that the parcel has arrived promptly and on time.
We wish you a great day and look forward to serving you again if you ever need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review!
We are happy to hear that your shopping experience had been a good one. 🙂
Kind regards,
Alensa Customer Service Team
Fast and efficient
Really happy with this site. The delivery is always fast and everything arrives exactly as expected. The whole process is overall smooth and efficient. Will definitely be ordering again!
2. juli 2025
Uopfordret anmeldelse
Besvarelse fra Alensa Malta
Hello Amber,
Thank you for the positive review.
We are glad to hear that you are happy with our services and that your parcels have always arrived quickly and as expected. Providing a smooth and efficient service is important to us and we are very happy to hear we met your expectations.
Your support is very appreciated and we look forward to serving you again soon!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello Edmond,
Thank you for the positive review.
We are glad to hear that your parcel has arrived on time and that you found the service we offer to be efficient.
We wish you a great day and look forward to serving you again if you need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Fast delivery.
20. juni 2025
Besvarelse fra Alensa Malta
Hello,
Thank you for your positive review. We are glad to hear that you are satisfied with our fast delivery!
Kind regards,
Alensa Customer Service Team
Great service thanks!
18. juni 2025
Besvarelse fra Alensa Malta
Hello Dawn,
Thank you for your positive review. It is very appreciated!
We are happy to hear that you found our service to be great and we look forward to providing the same for you in the future as well.
Kind regards,
Alensa Customer Service Team
Easy to order and delivery was in 2…
Easy to order and delivery was in 2 days. Great service.
17. juni 2025
Besvarelse fra Alensa Malta
Hello Jo-Anne,
Thank you for the positive review. It is very appreciated.
We are happy to hear that you found the ordering process to be easy and that your parcel has arrived quickly!
We wish you a great day and look forward to serving you again if you ever need something in the future as well.
Kind regards,
Alensa Customer Service Team
Case of contact lenses applicator is…
Case of contact lenses applicator is not handy. Difficult to open.
Other than that, contact lenses are super and delivery came really fast! Best delivery service!
11. juni 2025
Besvarelse fra Alensa Malta
Hello,
Thank you for your feedback.
We are glad to hear that you are happy with the contact lenses and that your parcel arrived quickly. However, we are sorry to hear that the applicator case wasn’t as user-friendly as expected. Your feedback is valuable, and we will pass it along to our offices.
Thank you once again for your support. If you experience any issues or would like to share further feedback, please don’t hesitate to contact us at info@alensa.com.mt.
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review. It is very appreciated!
We are glad to hear that you are happy with the value for money we offer and that you are satisfied with our fast delivery.
We wish you a great day and look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Great Service
2. juni 2025
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you found our service to be great. We look forward to serving you again should you need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review. It is very appreciated!
We are happy to hear that you found our delivery to be quick and our prices to be great. Providing speedy delivery and fair pricing is one of our top priorities and we are glad to see that we met your expectations in this regard.
Thank you once again for your support and we wish you a great day!
Kind regards,
Alensa Customer Service Team
Great products timely delivery
Great products timely delivery. I didn't give you 5 stars cause the label of the eye drops is not in English.
30. maj 2025
Besvarelse fra Alensa Malta
Hello,
Thank you for your feedback. It is very appreciated and we are glad to hear that your parcel has arrived on time.
We appreciate your note about the eye drop label not being in English. We usually dispatch the product version we have currently in stock, which may have packaging in different languages. However, we understand how important clear information is, and we’re here to help if you need any assistance or further details. Please feel free to email us anytime at info@alensa.com.mt—we will be happy to assist you.
Thanks again for your review and we wish you a nice day!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you are satisfied with the service we offer and that your parcel has arrived quickly.
We wish you a nice day and look forward to serving you again should you need anything else in the future.
Kind regards,
Alensa Customer Service Team
Speedy to the door service
21. maj 2025
Besvarelse fra Alensa Malta
Hello Terry,
Thank you for the positive review. It is very appreciated.
We are happy to hear that you are satisfied with our service and that your parcel has arrived quickly!
Kind regards,
Alensa Customer Service Team
Everything is great!
It has a great range and a clear interface. Everything is great! Thank you for the clarity and efficiency.
27. maj 2025
Besvarelse fra Alensa Malta
Hello Krystyna,
Thank you for the positive review. It is very appreciated!
We are glad to hear that everything had went well and that you have had a good shopping experiencing at Alensa. We wish you a great day and hope to see you in the future as well!
Kind regards,
Alensa Customer Service Team
Besvarelse fra Alensa Malta
Hello Diane,
Thank you for the positive review. It is very appreciated!
We are happy to hear that you found our delivery to be fast and our service to be efficient. It means a lot to hear that you've had a good experience with Alensa.
Kind regards,
Alensa Customer Service Team
Good service
Good service! Great customer care and effective communication. Would definitely recommend Alensa for their range of specs, professional service and value for money.
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Alensa Malta
Hello Elizabeth, we are happy to hear that you are satisfied with our customer service and value for money. Your recommendation is very appreciated and we look forward to serving you again in the future as well!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.