It is a great product but the best thing is being able to build your photobook on your laptop without having to be on line as that way you can pass hours in the car/on the plane/hanging around airport... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What an absolutely amazing experience. My wife and I put countless hours into creating a photo book for our daughters 30th birthday, and we were a bit worried that the finished product might not ref... Se mere
Virksomheden har svaret
The quality of the books that I have prepared and after printed using your programs is superb. Additionally I receive deliveries very swiftly and the total cost is reasonable. What more can I ask of a... Se mere
Virksomheden har svaret
Im a long term user of Albumworks. Their product is easy to use, very flexible with lots of alternatives for pre-set page designs or self designed. Plenty of design additions available. From uploading... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om albumworks
Skrevet af virksomheden
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Kontaktoplysninger
Level 2, 696 Bourke St, 3000, Melbourne, Australien
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First and foremost
First and foremost, the Product ............. I have compiled approx. 20 Photobooks and all are excellent. Customer Service has always been exceptional and rarely has there been any issue with delivery.
18. september 2026
Besvarelse fra albumworks
Hi Terence, thank you so much for the fantastic review! Hitting around 20 photobooks is an incredible milestone, and we are thrilled to hear every single one has been excellent. Knowing that our customer service and delivery continue to hit the mark means a lot to us. Thanks again for your amazing loyalty from all of us at albumworks!
Professional and Quality Album, worth every cent!
Just recieved my 3rd large family album from Albumworks and it is amazing. The quality is perfect and it looks professional.
Using the software can take a few minutes to learn all the tricks but its worth it. Will be doing a large album every year!
21. september 2026
Besvarelse fra albumworks
Hi Joseph, thank you for the awesome review. We completely agree that taking a moment to learn the software tricks pays off, and it's fantastic to hear your third large family album turned out so professional. We can't wait to help you put together your annual tradition next year! - albumworks Customer Service Team
Albumworks' phonebooks are amazing
Albumworks' phonebooks are amazing. Great quality. And Naomi & Karen in the support team are accessible, patient and incredibly helpful.
19. september 2026
Besvarelse fra albumworks
Hi Anne, thank you so much for the glowing review. We're thrilled to hear you're loving the quality, and a special shoutout from you to Naomi and Karen is wonderful. I'll be sure to pass along your kind words about their patience and support. Thanks again. - Amanda, albumworks CST
Excellent quality and delivery
I ordered 5 large layflat books that I used to put a number of cards together for my wife that was collected over 40 years (i.e. birthday, Mother's Day etc.). The quality of these was very high with the scanned images a lot better than the computer screen showed. The delivery was within days which I think was exceptional given that these books were large.
5. september 2026
Besvarelse fra albumworks
Hi Andrew, thank you so much for the fantastic feedback. Putting together 40 years of cards is a massive project, and we're thrilled the layflat books turned out so well. We love that the scanned images exceeded your expectations, and it's great to hear your large books arrived so quickly. - the albumworks Team
Great memories of a wonderful adventure
The program was easy to use and once I ordered I was kept informed through the production and delivery stages. I was very happy with the finished product.
19. september 2026
Besvarelse fra albumworks
Hi Ian,
Thank you for the wonderful review. We're thrilled to hear your adventure memories turned out great and that you found the program easy to use. Thanks again for choosing albumworks.
Love Albumworks
Your staff and I have been using Albumworks for about 15 years and love it.
18. september 2026
Besvarelse fra albumworks
Hi Lorraine, thank you so much for being such a loyal customer over the past 15 years! It’s wonderful to know you and your staff still love using albumworks. Thanks for the fantastic support . - Amanda, albumworks Customer Service
Im a long term user of Albumworksks
Im a long term user of Albumworks. Their product is easy to use, very flexible with lots of alternatives for pre-set page designs or self designed. Plenty of design additions available. From uploading to delivery, the time frame is about 4-7 days. An Australian company with online or friendly phone support if required.I would highly recommend
18. september 2026
Besvarelse fra albumworks
Hi Gaye, thank you so much for the fantastic review. We are so glad to hear you've loved being a long-time user and that our design options and quick turnaround continue to hit the mark. Thanks again for the recommendation from all of us here. - albumworks Customer Service Team
You spend a long time scanning your…
You spend a long time scanning your photos to compile an album , but once you are prepared it's not a chore !
The process is fun and once complete and uploaded it's back incredibly quickly.
Thanks guys
14. september 2026
Besvarelse fra albumworks
Hi Peter,
Thanks so much for the wonderful review and for taking the time to share your experience. We love that scanning all those memories paid off and that you found the process fun - getting your finished albums back to you quickly is always our goal. Thanks again from the whole team - albumworks
Great experience
Great experience. Easy to navigate and beautiful results. Ability to share with friends useful. Quick turn around. Used for years
15. september 2026
Besvarelse fra albumworks
Hi Catherine,
Thank you so much for the 5-star review and for being a loyal customer over the years.
We're delighted that you enjoy our sharing features and that our delivery and results are timely and beautiful!
Kim
albumworks customer service manager
Consistent great photo books
Easy to use, variety of product options, quality production, discount codes and speedy delivery. The whole package
14. september 2026
Besvarelse fra albumworks
Thank you so much for your review, David.
We're so happy to hear you've had such a smooth experience with us, from product variety and discounts to quality and fast delivery.
We look forward to your next Photo Book with us.
Kim
albumworks customer service manager
The quality was exceptional
The quality was exceptional, and the thorough proof-reading giving me the opportunity to correct typos and dates was brilliant.
9. september 2026
Besvarelse fra albumworks
Hi Marion, thank you so much for the wonderful feedback. We are thrilled to hear you loved the quality of your album and that our proof-reading helped ensure all your details were perfect. Enjoy your beautifully preserved memories. Amanda, albumworks
Switzerland
The editing options allow an interesting photo album to be created. Everything worked smoothly and the completed album was sent very promptly.
5. september 2026
Besvarelse fra albumworks
Thank you so much, Erwin! We're thrilled to hear you enjoyed using our editing tools to create your album. Smooth service and prompt delivery are top priorities for us, so it means a lot to know everything went seamlessly. Enjoy your new photo album!
Kim
albumworks
quick and good quality
26. august 2026
Besvarelse fra albumworks
Thank you, Pete! Im glad we were fast and your photo book shows just how good our quality really is.
Kim
albumworks
The end product is excellent.
The end product is excellent.
The service help friendly and patient.
24. august 2026
Besvarelse fra albumworks
Thank you so much, Marie! We're thrilled to hear you loved the end product. Our team always strives to be as helpful and patient as possible, so it means a lot to know you had a great experience with our support team. Enjoy your photo book!
Kim
albumworks
Beautiful Photobooks Made Easy
My Albumworks photobooks always look so professional! I love the variety of page layouts and features available, which make creating and personalising a beautiful photobook so easy. I'm always delighted with the finished result.
17. august 2026
Besvarelse fra albumworks
Hi Sylvia, thanks for the lovely feedback. It's wonderful to hear that our variety of layouts makes personalising your photobooks so easy. Enjoy your beautiful finished albums! - Amanda, albumworks Customer Service Team Member
Quick turnaround and great quality of…
Quick turnaround and great quality of paper and photos.
21. august 2026
Besvarelse fra albumworks
Thanks so much for the 5 stars, Linda! We're glad we could get your order to you quickly and with the great quality you expect.
Kim
albumworks
The last album I ordered came very…
The last album I ordered came very quickly and with my bonuses was free!
4. september 2026
Besvarelse fra albumworks
Hi Tim, thank you for the fantastic review. We're so glad your album arrived quickly and that you were able to take advantage of your bonuses. We hope you love the finished photobook. - Amanda, albumworks
As this was a correction of an…
As this was a correction of an unforeseen printing problem, I was very happy as to the way this was resolved. Very professional and a beutiful product was produced. I'll be using you again.
19. august 2026
Besvarelse fra albumworks
Hi Stephen, thank you for your patience and the wonderful review. We're thrilled we could resolve the printing issue quickly and deliver a product you love. We look forward to helping you with your next project. Amanda - albumworks team member
Excellent response from support team
Great software easy to use. I have used Albumworks many times and always been happy with the results. There was a problem with the binding on the latest. It was immediately reprinted after sending images of the fault to support. Excellent response.
19. august 2026
Besvarelse fra albumworks
Hi Jill, thank you for the fantastic review and for being such a loyal albumworks customer. We apologise again for the hiccup with the binding, but we are thrilled that our support team could resolve it so quickly for you. It's great to hear that you consistently enjoy the results and find our software easy to use. We look forward to helping you with your next project. Amanda, albumworks Customer Service
Great editing app and production
Great editing app. Excellent service of required. Top production... the books NEVER fall apart. The colour and reproduction is excellent. I've done quite a few books now and I stick with Albumworks because of all the above!
19. august 2026
Besvarelse fra albumworks
Hi William, thank you so much for the wonderful review. We are thrilled to hear that you find our editing app easy to use and that our print quality and color reproduction consistently meet your expectations. Your continued support and loyalty to albumworks mean the world to us. We can't wait to help you bring your next photobook to life. - Amanda, albumworks
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