Been using Albion Pet foods for years. They are a good reliable company who deliver good quality food for our dog. They have a great range of products which are great value for money. Deliver when the... Se mere
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Se, hvad kunderne siger
Always kind and helpful on the phone and email. Food is delivered at stated time and in a good frozen state. In the hot weather delivery is delayed if they think there could be a problem with timing... Se mere
First time I ordered directly from Albion but have been buying this food locally for a while, great communication very friendly, fast delivery, lovely delivery driver, and a full freezer! Great experi... Se mere
Virksomheden har svaret
Very prompt delivery from placing order. Delivery driver will very kindly leave in house by freezer. The raw meat quality is excellent.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Albion Pet Foods has been established for over 30 years and has a wealth of experience in delivering the highest quality raw working dog food, based on BARF (Biologically Appropriate Raw Food Diet). We genuinely believe that feeding raw food to working dogs, which is free from artificial colouring, fillers, additives and grains, is not only healthier but also closer to their natural diet. We have recently introduced our range of natural, air dried, pure meat treats – free from flavourings and additives, making them a perfect tasty treat for all types of dogs!
Kontaktoplysninger
3B Wellington Road, B50 4JH, Alcester, Storbritannien
- 01386554095
- info@albionpetfoods.co.uk
- albionpetfoods.co.uk
5,0
Fremragende
2 t anmeldelser
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Starter hamper raw food
Quick delivery. Well packaged to keep the food frozen. Looks really nice not like some foods great quality and price. My fur baby loves it. Having a starter hamper is great as you can offer variety. Definitely ordering from again
9. januar 2024
Besvarelse fra Albion Pet Foods Ltd
Thank you leaving such a great review! We're delighted to hear your fur baby is enjoying the hamper selection 😊🐾
Great products and experience
I have been ordering from Albion for a couple of months now, for our new puppy. The quality of the meat and the treats is excellent, and the service is flawless. Very quick delivery and good communications.
8. januar 2024
Besvarelse fra Albion Pet Foods Ltd
Thank you for leaving us such a wonderful review!
Changes not for the better…
We have been loyal customers and spend a lot of money on our dogs and cats. Albion has moved from Pershore to Bidford. This means we have to pay for delivery. Given the amount we order this should be free.
5. januar 2024
Besvarelse fra Albion Pet Foods Ltd
Thank you for your feedback, however we had to move to larger premises to enable us to manufacture. We still have a factory shop, where customers come and collect from us and benefit from discounted prices.
Can’t fault the service or the quality…
Can’t fault the service or the quality of the food. I ordered the food and it was delivered next day. The food is of high quality and my dog absolutely loves it. Highly recommend.
4. januar 2024
Besvarelse fra Albion Pet Foods Ltd
We're delighted to hear that your dog is enjoying his Albion food!!! Thank you very much for leaving us such a great review.
Good food and good delivery
2. januar 2024
Besvarelse fra Albion Pet Foods Ltd
thank you for taking the time to leave us such a positive review.
Website was really helpful regarding…
Website was really helpful regarding food content and how to work out how much to feed our young lurcher. Have gradually introduced the raw diet and Albert is looking fabulous and I think his temperament has changed as well. Also once ordered the food was promptly delivered by a very pleasant gentleman who had messaged in advance to arrange the time he would be with us.
My daughter in Wales is also a customer of albion.
4. januar 2024
Besvarelse fra Albion Pet Foods Ltd
We are so pleased to hear that Albert is doing well and would love to see a photo of your handsome boy. We really appreciate you taking time to leave such wonderful feedback.
Like that Albion now offer delivery excellent service any…
Like that Albion now offer delivery any next day and also offer discount for repeat orders. Excellent service
4. januar 2024
Besvarelse fra Albion Pet Foods Ltd
We're delighted to hear that you're happy with our service! thank you for leaving such great feedback.
Still waiting for half my order
3. januar 2024
Besvarelse fra Albion Pet Foods Ltd
We have tried to contact you regarding your order, as we weren't aware products were missing. Could you please advise us what is missing.
Besvarelse fra Albion Pet Foods Ltd
Thank you very much for taking the time to leave us such positive feedback!
😍😍😍😍😍😍I'm happy
27. december 2023
Besvarelse fra Albion Pet Foods Ltd
Thank you very much! We're pleased you're happy with our products 😍
The communication was lacking on this…
The communication was lacking on this order, there was not the normal level of emails telling me when I would receive the order, meaning that the order had partially defrosted before I was made aware the order had arrived
13. december 2023
Besvarelse fra Albion Pet Foods Ltd
I’m very sorry that you did not receive your notifications. We use an automated system, which actually plans the routes and sends the texts. I will speak to them about this, so hopefully this will not happen again in the future.
Great Products and Service
Customer service is prompt and positive.
My dogs loved the food, I love the packaging, also the little cardboard trays that make it so easy to put in the freezer. Very competitively priced. Subscription makes it easy and simple. I also like the range of natural treats, just need some good bones, then I don't need to order from anywhere else A+ *****
12. december 2023
Besvarelse fra Albion Pet Foods Ltd
Thank you for taking the time to leave such a positive review - it's very much appreciated. I've noted your comment about bones and we will look to start and stock them again in the new year. We also love the new packaging, as the dogs faces make us smile 😁Merry Christmas and best wishes from the Albion team 🐾🎅
Very good quality food
Very good quality food, delivered directly to my front door. I have a subscription with them so they just keep sending my food at my requested timescale (every 5 weeks)
This way I don't need to remember to order it. Fantastic customer service. Both my dogs absolutely love the meat.
12. december 2023
Besvarelse fra Albion Pet Foods Ltd
We appreciate you taking time to leave us such a wonderful review. More importantly, we’re pleased to hear your dogs love the food. We wish you a Merry Christmas and best wishes for 2024!
Besvarelse fra Albion Pet Foods Ltd
Thank you for the positive feedback - it's very much appreciated
Great service and product but for a…
Great service and product but for a regular subscription the cost should be better than it is
28. november 2023
We followed their advice on how to…
We followed their advice on how to introduce our pup to their raw food and it’s been a seamless transition. She’s so much more lively and seemingly more healthy! A great choice for retrievers! Highly recommended
4. december 2023
Besvarelse fra Albion Pet Foods Ltd
Thank you for taking the time to leave feedback - we appreciate your lovely comments. Its great to hear your pup is doing so well on Albion. We wish you both a wonderful Christmas!🐾🎅
Great food excellent service
4. december 2023
Besvarelse fra Albion Pet Foods Ltd
Thank you for the great feedback - we really appreciate it!
5 Star service
5 Star service, keeping you updated about your order, always delivered on time excellent company.
20. november 2023
Besvarelse fra Albion Pet Foods Ltd
Thank you Shirley for the excellent feedback - it's very much appreciated! We hope you have a wonderful Christmas and best wishes for 2024! 🐾
Besvarelse fra Albion Pet Foods Ltd
Thank you very much for taking time to leave feedback. We're pleased to hear that your girl is enjoying her Albion food!
Quality is good, but....
Quality is good although the latest Beef chunks are not what I would call beef or chunks - used to be good but now just beef lips and fatty scraps with very little beef.
Delivery is always good and comms are good when you have an issue.
Will continue to use although now supplemented with other suppliers.
27. november 2023
Besvarelse fra Albion Pet Foods Ltd
I’m sorry to hear you’re not happy with our beef chunks. They have always been made from beef lip going up into the cheek area, as are most other manufacturers. We are looking to maybe try something different for the chunks in the new year. Since September we have had an issue with some of the chunks being lighter in colour and more fatty, and this was because the animals were all younger cows under 18 months old. We are now making sure any meat purchased is from older animals, so hopefully this won’t happen again. I’m sorry for any inconvenience caused.
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