ALBA CARS - No.1 Used Car Showroom in Dubai Anmeldelser 

122
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Oil leak not fix I bought a Ford Edge 2019 from ALBA Cars in May 2026. In late September I reported an engine oil leak and left the car with them for repair. After two days they told me it was rea... Se mere

Bedømt til 5 ud af 5 stjerner

Alba cars having a good collection of cars and managed to get my new car from them. Good place if you need a car in UAE. Briano helped me throughout the handover process

Bedømt til 5 ud af 5 stjerner

The best people I ever dealt in any car showroom. No false promises, no overselling, just intention to serve the customer to their satisfaction. I finally made decision to go ahead with Alba Cars... Se mere

Bedømt til 5 ud af 5 stjerner

Had an amazing experience. Paul helped us and ensured that we pick the car that we needed and did not try to sell us anything. Everything was handled smoothly and professionally with an open line of c... Se mere

Virksomhedsoplysninger

  1. Brugtvognsforhandler

Skrevet af virksomheden

Alba Cars - Dubai’s no.1 affordable luxury car showroom. Award-winning premium used vehicle dealership, Alba Cars, has been pairing happy customers with their dream cars since 2015. Alba Cars offer exclusive access to affordable luxury cars, along with trade-in options, a 1-year warranty included as standard and monthly promotions. Named the ‘Best Used Car Dealership’ by the MEA Awards, along with ‘Showroom of the month’ by Dubizzle, Alba Cars is the place to buy a premium vehicle in Dubai.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

122 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 10 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(122)

26 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Elite service experience

I never knew or was aware that such places do exist in Dubai for the used cars where each and every cars looks intact and gives you an impression of a showroom condition. Honestly, i am very impressed with Alba Cars and was very blessed to have the assistance from the people who are so professional and focused on their job. Specially thanks to Jonathan, Aymen and faraad for the excellent service experience throughout the journey. Alba cars is the best option you would ever get in Dubai. Thank you once again alba cars.

13. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I got the best experience from alba…

I got the best experience from alba cars is just because of AYMEN AND ALEX , they helped me through each and everything till the delivery of my car , I would highly recommend them to my family or friends who is willing to buy from alba cars

10. oktober 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Car delivery - Failure Review

1)car delivery (incl my UAE UD) was delayed causing an issue as my ID was urgently required for other matters.
2) Car when finally ready was delivered with quasi no petrol (apparent oversight ),
3) shortly after taking over ownership the car needed servicing and oil change !!! Snother apparent oversight!!
4) even though the service need was Alba’s fault I had to personally deliver and pick up the car from service (associated with Uber fees dnd time loss).
The rating should be one star, but I gave it two …. And this only because of AYMEN who was helping out in any possible manner to remedy and iron out the issues and shortfalls as described above. Aymen deserves a 5-star rating for his commendable customer orientation and professionalism.

6. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Misleading warranty claim

I was about to purchase a Mercedes E300 (2025) from Pre-Owned Gargash, but due to a slight price difference, I bought it from ALBA. During the sales process, ALBA assured me that the warranty would still be covered by Gargash. The salesman even showed me proper documentation to support this claim.

However, after completing the purchase and verifying with Gargash, I was informed that the warranty is not under their company. This clearly shows I was misled and deceived.

Since then, I have repeatedly contacted ALBA to resolve the issue. Initially, they asked me to wait and assured me that they would solve the matter, but they have continued to delay without providing any proper resolution. Every time I follow up, I receive the same response: “We will sort it out”—yet nothing is being done. Their proposed solutions are only the ones that appease them, not a fair resolution for me as a customer. I have already lodged a complaint with Consumer Protection regarding this matter.

This experience has been extremely disappointing, and I feel customers should be aware of such practices before making a purchase.

22. august 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Second time is a dream

This is my second time using Alba Cars and they have been exceptional again.. helpful, knowledgeable and straight to the point. Will 100% recommend Jonny (again) and Aymen

9. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Previous accident history not disclosed

I purchased a one year old car from Alba cars in 2023 which cost me 215,000 second hand (premium rate for the make and model). When I went to sell it this month I discovered that the car had been in a fairly major accident which they failed to inform me of at the time of purchase. I was told the owner found the car too big and traded in for a more suitable car. I've now only been able to sell the car at around 60 percent of the value of a similar model with clean history. Even the dreaded Dubai dealers would not take the car due to the previous accident history. My advice do your own due diligence as Alba obviously don't before selling you a car at max market value. I'm not sure if it is a legal requirement to disclose accident history but it should be a moral one.

1. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best showroom with amazing team

Excellent service from Max at Alba Cars Showroom and I must say that the experience was exceptional. From the moment I walked in, team was welcoming, professional, and genuinely attentive to my needs. Max took the time to understand my preferences and provided detailed information about the vehicles, helping me make an informed decision. Max's knowledge of the cars and his customer-focused approach made the entire process smooth and enjoyable.
Make it simple clear review

7. juli 2025
Bedømt til 5 ud af 5 stjerner

The best People in the industry

The best people I ever dealt in any car showroom. No false promises, no overselling, just intention to serve the customer to their satisfaction. I finally made decision to go ahead with Alba Cars due to Rabia's attitude ready to help nature.

Last but not the least, kudos to Max for handover formalities. It was smooth and such a polite mankind.

I will make my next car purchase from ALBA for sure.

8. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very Disappointing Experience – Ongoing Issues From Day One

I purchased a car from Alba Cars expecting reliability, but my experience has been the complete opposite. The vehicle broke down just one day after delivery, which is completely unacceptable. Although it was taken in for a warranty repair, the engine management light came back on almost immediately, and now it requires further diagnostics.

Despite several follow ups, I’ve received no clear explanation, and they’ve been unable to provide even a diagnostic report. I’m now stuck with a car that continues to have issues, and I have no confidence in its reliability — all within days of ownership.

I was told the vehicle went through a pre-delivery inspection, but clearly something was missed or overlooked. This entire experience has been frustrating and stressful, and so far, Alba Cars has not offered a replacement, refund, or lasting solution.

Would not recommend.

4. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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