Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mere
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mere
Virksomheden har svaret
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktoplysninger
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Fremragende
574 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service!
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very easy
Very easy, prompt service. No hassling, I would recommend.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Extremely satisfied
Extremely satisfied. Been with them for years and wouldn't consider anyone else.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I keep getting emails from AlarmRelay
I keep getting emails from AlarmRelay, but I am not a customer and can not seem to unsubscribe.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Hey There!
Sorry that you're having some trouble. There's an unsubscribe option on any communications from Alarm Relay. We went ahead & manually unsubscribed your email address so you don't have to worry about it moving forward. If you have any questions, let us know!
Its rare you get great service with a…
Its rare you get great service with a great price. This company is one of them. I have been a customer for 11 years in 3 different homes. They've been great since the start.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
tried to make extra money; follow-up too slow
Technician called after I had signed only to recommend that I upgrade my system. When I refused, he was able to connect it anyway. I had also been told that I could use the alarm.com app the same day -- over 24 hours later I have yet to receive a passcode. Not smooth, folks.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Hey Mike!
Thank you for your feedback. I'm sorry you haven't had the most pleasant experience with our team. Give us a chance to make things right for you right away. Please contact alex@alarmrelay.com. We will find a solution to make sure you are 100% satisfied with your experience.
Good simple and all I need.
20. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I've been with alarm relay for over 12…
I've been with alarm relay for over 12 years covering two homes.
response to alarms has been immediate. service is truly outstanding.
Can't beat it for the price.
17. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service!
16. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
ABSOLUTELY AMAZING
ABSOLUTELY AMAZING customer support; timely & professional.
SUPERB alarm response team. Better than the 3 previous big name monitoring companies I've used at 1/3 the price.
Seriously, the BEST alarm monitoring company. Can't go wrong with Alarm Relay keeping your family & property safe.
14. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
Had this service for over 1 1/2 years now. Everytime an alarm goes off for some reason, the company calls within a minute! very polite and courteous. Also cant beat their price. Highly recommend.
13. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very happy with service technician very…
Very happy with service technician very helpful
13. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Had to replace the battery in the unit
Had to replace the battery in the unit. Got very good instructions and info from Alarm Relay.
12. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Not used to alarm co
Not used to alarm co. not calling after alarm goes off. This has happened a couple times
10. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Linda!
Thank you so much for your feedback. I'm SO sorry that your experience has fallens short of our mission. Please give us an opportunity to make things right. There may be something technically occurring with the alarm that we can resolve for you! Give Alex a call @ 1800-624-6866 X145. Once again, thank you for your feedback & for your business. We look forward to serving you in a way that is consistent with your highest expectations.
Low rates and great customer service
Two things: 1) Their service costs less than others for comparable features. 2) Their customer support is better than anything I have experienced before. When you call you get a knowledgeable person on the line immediately. They made a mistake with a shipment and offered a discount to compensate for their error before I could even ask for it.
9. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great customer service
I've been very happy with the services. Customer service is very responsive.
7. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome Service
Awesome service. Low price. Best provider I have had since 1991 and very reliable. Thank you Alarm Relay.
5. juni 2018
Uopfordret anmeldelse
Besvarelse fra Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.