Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

A wonderful company to have as my suppliers Always very helpful A product I used had been discontinued The staff was brilliant , went above and beyond to have found the product in one of th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Massive thanks to Becky at Alan Howard Sheffield Parkway store for all her help with my recent purchase. She absolutely went the extra mile to get me samples of fabric etc when the manufacturer were... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

PRESTON STORE All the staff are extremely personable, helpful & very knowledgable with all the products in store. Special thanks to Georgia who offered in depth time & great help choosing produc... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very friendly staff and very helpful it's a pleasure going there, best wholesalers in Liverpool the girls are always helpful..

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kosmetikbutik

Skrevet af virksomheden

We are Alan Howard, a family run company and the UK’s leading professional Hair and Beauty supplier. We are exclusively for professionals, who we have been supporting with professionalism, integrity, nurtured relationships and knowledge since 1973. We partner with the most trusted brands along with the most advanced business platforms. This allows us to offer the best products, education, tools, furniture and business support, enabling our community to thrive. We have a bespoke omnichannel strategy to answer most of Hair and Beauty professionals’ needs whether it be in-store, online or via our sales teams. We are Alan Howard, the partner of choice for Hair and Beauty professionals. Today: We have 25 stores, 50+ BDMs, over 320 employees, and 7 training academies. Our Values We are, Passionate - Loving what we do. United- Stronger together. Loyal - Valuing each other. Selfless - Putting others first. Empowering - Striving for perfection. This is our PULSE. The Heartbeat of Everything We Do!


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

161 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Really helpful staff

Really helpful staff, always service with a smile and a friendly atmosphere in store

13. juni 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Thank you Molly for you 5 star review!
We look forward to seeing you in store very soon!
Katie

Bedømt til 5 ud af 5 stjerner

Great team, welcoming atmosphere, well educated staff!!

I cannot recommend Alan Howard at Hackenthorpe enough. The staff are very welcoming and always go above and beyond to help the customers out. They have recently donated a number of hair care gift packs to my sons school to help raise funds for the school, this was a very kind and generous gesture. All the team at this branch are very knowledgeable in the hair products/ tools and equipment they retail, and can advise well, (I cant comment about the beauty knowledge as that's not my field), however im sure they are able to answer questions and/or offer advice in that area too.

Keep up the great work and welcoming atmosphere everyone at Alan Howard - Hackenthorp Team!!

Thanyou for an enjoyable experience.

11. juni 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Thank you for your glowing review of Alan Howard Hackenthorpe!
It's great to hear such wonderful feedback on our stores.
We look forward to welcoming you into store again very soon!
Katie

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful, friendly staff. Everything is easy to find and the shop is clean and tidy. My go to warehouse.

11. juni 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Hi Rachael, thank you so much for your five star review! Great to hear that your Alan Howard store is your go to! We look forward to seeing you again in store very soon.
Katie

Bedømt til 5 ud af 5 stjerner

Alan Howard's Hackenthope

Alan Howard's Hackenthope. Excellent customer service excellent staff nothing is to much trouble very friendly and approachable would highly recommend thank you 😀

11. juni 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Hi Amanda, thank you for your wonderful review of Sheffield Hackenthorpe. It's great to hear that the team there provide excellent customer service. We look forward to seeing you in store again very soon.
Katie

Bedømt til 1 ud af 5 stjerner

Defaced clippers by date marking

I bought some lithium battery clippers they date marked them very deeply on the surface of the handle of both clippers. Very raised, sharp. Totally defacing the clippers, l was never told where and exactly how they would be date marked. Very expensive clippers, defaced and uncomfatable to hold/ use
It's company policy, well Alan Howard it's the last time you'll be seeing me!!! Disgusted.

8. april 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Hi Lynn, hope you are well. I have responded to your previous review with the below...

Our team are aware of your issue and we have tried to contact you regarding this via telephone.

Please could you let us know when it is best to contact you regarding this.

Many thanks,
Katie

Bedømt til 5 ud af 5 stjerner

Great products

Ordering online is simple and free delivery is usually 1-2 days it was a little longer with small order and paying for delivery but used a different courier.

28. april 2024
Alan Howard-logo

Besvarelse fra Alan Howard

Thank you for taking the time to leave us a 5 star review! It is much appreciated.
Katie

Bedømt til 2 ud af 5 stjerner

Your still advertising next day…

Your still advertising next day delivery. You have not offered this for months now. So never sure when I'll get a delivery.
Your new website I know you have tried to brighten up, but how bright/ tone the pink is is very hard for dyslexic people to read

29. marts 2024
Alan Howard-logo

Besvarelse fra Alan Howard

Hi, sorry to hear that you've been previously unhappy with our delivery service. If you have ordered through our website, orders placed after 12pm on a Friday and anytime on a Saturday or Sunday will usually be dispatched the following Monday, or next working day if a bank holiday.

We offer multiple delivery options depending on your needs. Please reach out to us if you require more information.

Many Thanks

Bedømt til 1 ud af 5 stjerner

Hair bands

The hair bands have become unusable. They used to be tight and lasting a good few weeks. They are now loose and as stretched at first use as they used to be when I was putting them in the bin after weeks of use. Very disappointing and a let down!!!!

19. marts 2024
Uopfordret anmeldelse
Alan Howard-logo

Besvarelse fra Alan Howard

Hi, we're sorry to hear you're having problems with your product. Feel free to contact your local store and we'd be happy to look into this for you further.
Thank you.

Bedømt til 5 ud af 5 stjerner

Shopping experience

I frequently go to the Sheffield Alan howards warehouse where i always recieve very good service expecially my last few occasions where your team members Julie and Becky were very assisting and helpful.

9. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent staff

Excellent, super quick service, really good communication and lovley ladies in the Rochdale store. First time visit to collect an order today will definitely be going back.

Thank you

Josy

3. oktober 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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