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Britannia Movers - East  Anmeldelser 

1.015
TrustScore 4.5 ud af 5

4,7

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Bedømt til 5 ud af 5 stjerner

From beginning to end superb! From the moment I spoke to Britannia they were so helpful offering a range of solutions to fit my forever moving requirements. Nothing was to much trouble, the shift in... Se mere

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Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish The team who moved us were absolutely fantastic. We were relocating from the Midlands to Wales, and from the outset they gave us real confidence in their abilit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The men were polite, friendly and very efficient. A large amount of possessions were packed, moved and unloaded as quickly as was possible. I have never seen people work as hard as Chris D. and Ben W.... Se mere

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Bedømt til 5 ud af 5 stjerner

We used Britannia Alan Cook Removals for our recent house move. The team that came were very punctual, polite and very professional. From the dismantling of units and then reassembling at the new hous... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flyttefirma
  2. Flytte- og opbevaringsfirma
  3. Opmagasinering
  4. Lagerfacilitet

Skrevet af virksomheden

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Skrevet af virksomheden

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Kontaktoplysninger

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
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4,7

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(1.015)

218 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great service

Very attentive, professional & friendly service. Definitely felt our belongings were in safe hands.

10. november 2025
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Besvarelse fra Britannia Movers - East

That's wonderful to hear Debi, thanks so much! Best wishes in your new home.

Bedømt til 4 ud af 5 stjerner

Britannia Pink & Jones did a great job…

The team from Britannia Pink & Jones were great, very friendly and worked hard to pack us up. It was not a straight forward move as we were moving some stuff to our new house and some stuff to a storage facility and we were moving from Rugby to Scotland! I had marked everything clearly and there was a mix up with some stuff going to store that should have come to the house and vice versa but overall the team were really good and obviously I cannot comment on the stuff in store as we have not unpacked that but everything that did come to the house was packed really well and there were no breakages. The two guys who came to deliver our stuff to the house and then take the rest on to the storage facility were brilliant and worked so hard to get everything sorted for us, they really were excellent. I would recommend Britannia Pink & Jones especially if you are just doing a house to house move.

17. oktober 2025
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Besvarelse fra Britannia Movers - East

Thank you so much for taking the time to give us a review and provide feedback on your experience Sarah! We're grateful for your recommendation and wish you all the best settling into your new home in Scotland.

Bedømt til 5 ud af 5 stjerner

Joanne was really helpful in making…

Joanne was really helpful in making arrangements when completion date kept changing. Movers were really helpful, quick and careful.

7. november 2025
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Besvarelse fra Britannia Movers - East

This is wonderful to hear, thank you for taking the time to write it. Our Joanne is brilliant at making sure everyone is looked after! Best wishes settling into your new home.

Bedømt til 5 ud af 5 stjerner

Moving on

This was a big move from Norfolk to essex.the 2 men that moved us were brilliant
.nothing was to much trouble.also had a sense of humour that took away the stress.
Cannot fault the service thankou

6. november 2025
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Besvarelse fra Britannia Movers - East

This is so lovely to read, thanks so much Mrs Sykes! We're so pleased you were happy with our service + got our humour! Best wishes in your new home from the team.

Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

From the moment we met Shirley we were impressed with this company. She was very thorough and easy to deal with. As our date for moving was very sudden in the end, Shirley came back to requote so as to take into account all that we’d moved to a storage unit.
On removal day the small van arrived early and the guys got on with starting the pack. The big van arrived later and we were all packed up ready to go before 11am. At the other end, the team had us moved in by 2.30. A great bunch of guys, we couldn’t have wished for a smoother move. Definitely recommend.

23. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi Pamela,

Thank you so much for taking the time to leave such a kind review. It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto Shirley and everyone involved and we hope you are settling into your new home.

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service! The team was friendly, efficient and very careful with all our belongings. They made the move stress-free for us. I’m really pleased and would definitely use them again.

31. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi,

Many thanks for leaving a nice 5* review.

We are happy to hear we were able to alleviate all the stress of moving and will ensure your positive comments are passed on to the crew.

Bedømt til 3 ud af 5 stjerner

I think I paid too much for my service

The move is going well but we lost a bin and the lid of the other one, and also the mower tray was damaged, I sent an email to the company asked if there was any compensation but they totally ignored me and never answered. We paid for the a big lorry and 2 vans but at the end they just put everything in the big lorry and we never see the 2 vans, I think I overpaid for the service.

23. oktober 2025
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Besvarelse fra Britannia Movers - East

Thank you for getting in touch, and I’m sorry to hear you feel dissatisfied with aspects of the service.

To clarify, the two additional vehicles were arranged purely to accommodate extra staff so we could assist with loading more efficiently. As our team arrived a day earlier than originally planned to ensure an early start, those extra vehicles were no longer required on the day, though the staffing provision remained in place that was quoted for.

We’ve reviewed our emails and unfortunately haven’t received any correspondence regarding the issues you’ve mentioned. We take concerns like this seriously, so please could you email us at removals@harrisonandrowley.com? We’d appreciate the opportunity to discuss your experience in more detail, including the missing bin and damaged items.

Bedømt til 5 ud af 5 stjerner

There was nothing I could fault.

There was nothing I could fault. The packing up was efficient and we were delayed unloading but they pulled out all the stops and unloaded very quickly. Thank you.

16. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi Sue,

Many thanks for leaving a nice 5* review.

We are happy to hear we were able to alleviate all the stress of moving and will ensure your positive comments are passed on to the crew.

Bedømt til 5 ud af 5 stjerner

Arrived on time loaded fast were…

Arrived on time loaded fast were unloading before we arrived which was good, just finished as it started to pour with rain, smooth operation great bunch of lads.
Only two minors, damaged socket while removing large fridge freezer, which I was able to quickly replace, and said FF door bracket got left behind but was posted to us, all in all excellent result, highly recommended

14. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Bedømt til 5 ud af 5 stjerner

Very professional and helpful

Very professional and helpful in what was not the easiest moves due to restricted access at destination

14. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi Keith,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Bedømt til 5 ud af 5 stjerner

Brittania were well organised and…

Brittania were well organised and slick, making the days leading up to and beyond, as well as the moving day itself, very straightforward.

25. september 2025
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Besvarelse fra Britannia Movers - East

Thanks for much for your 5 Stars and great feedback Shaun!
We're so pleased to hear your experience was positive and straight forward from start to finish. Best wishes in your new home.

Bedømt til 1 ud af 5 stjerner

All my belongings lost in a storage…no recompense

All my belongings lost in a storage fire. Beware Alan Cooke. Cause arson no payment, negligence denied, fire and risk assessments audits denied. All concern for customers on Facebook page removed. I trusted this company. Fighting for at least a refund of removal and storage costs.

9. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Britannia Movers - East

We are, of course, sincerely sorry that you lost your personal effects in the fire and that the actions of one individual have caused distress to so many. This matter is being handled by the insurers, who we understand have been working with you directly throughout.

We regret the impact this incident has had and apologise again for the distress this has caused.

Bedømt til 5 ud af 5 stjerner

Moving with Britannia

All began well with a visit from Chris to estimate the requirements for our move.
A quotation duly arrived which was clear and speedily reworked when our requirements suddenly changed.
The methodical approach the removal team adopted, room by room, allowed us to clean the house as rooms were cleared. A clear plan as to where things would go at the destination helped with moving in at the new location.
Beds were disassembled and reassembled at the other end (good job we had some tools to hand!) which was much appreciated.
The guys, Terry & Tom on the first day (did the packing up), Terry, Tom & Sam did the delivery and unpacking at the destination were stoical and did a great job.
Shirley, in the office, checked in to see that things were going according to plan and when a problem arose with our completion she was able to offer some flexible options.
Boxes to be collected, next week.
All in all a great team and Britannia’s involvement in our move was the best bit!

30. oktober 2025
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Besvarelse fra Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto Terry, Tom. Sam and everyone involved and we hope you are settling into your new home.

Bedømt til 5 ud af 5 stjerner

Moving across country.

Our move was somewhat complicated as we were moving from North Norfolk to Lancashire.

This required that the furniture needed to be stored for a day before its onward travel to the destination.
We did see quotes from more than one removal firm but can honestly say that Alan Cook was by far offered a complete service at a competitive price. The removal Men did an exceptional job both in terms of packing and loading goes in North Norfolk and unpacking goes in Lancashire. We would have no hesitation in recommending them to anyone

17. september 2025
Uopfordret anmeldelse
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Besvarelse fra Britannia Movers - East

Thank you so much for your wonderful review and recommendation Barbara! We are so pleased that your move was made as smooth as possible and at a competitive price too! We'll be sure to pass your kind words onto the crew members involved. Wishing you the very best in your new home from the team.

Bedømt til 1 ud af 5 stjerner

Head office charge premium rate call to contact them

Called head office number as advertised in order to get a quote. Called three times on the same number. Later found out that the calls had cost me £8.91 as they use a premium number. Spoke with local office to complain. They stated that they would contact head office to complain on my behalf and informed me that they did not know that using this number incurred high fees. Waited two weeks and have had no response from local office or head office. Ripped off for requesting a quote !!! Beware. Do not use the number advertised 0845 6006661. How are you supposed to know what number to use for your local branch ???

20. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra Britannia Movers - East

Good afternoon,

As previously mentioned, we are your local branch, and we do not charge for calls. We have attempted to contact you again today.

The 0845 number you called connects to a switchboard, which directs you to your local branch.

We would like to reassure you that calling our local number is free of charge.

Bedømt til 5 ud af 5 stjerner

Exellent guys on moving day

Exellent guys on moving day, super quick loading and unloading. Great banter helped make it feel less stessful. No damaage to any of our furniture.

8. oktober 2025
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Besvarelse fra Britannia Movers - East

Excellent to hear Chris! Pleased the crew could put you at ease with their efficiency, care and good wit! Best wishes from the Team.

Bedømt til 5 ud af 5 stjerner

Moving home is very stressful and your…

Moving home is very stressful and your guys were wonderful. They were hardworking, very real, friendly and helpful. We will definitely recommend them and use them again when we move again in the Summer. Ps. They love biscuits!!! Xxx

29. september 2025
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Besvarelse fra Britannia Movers - East

Thanks so much for recommending our crew + letting others know their love for biscuits! haha! We really appreciate your time to write such a lovely review. Wishing you all the best for your new chapter, from all of the Britannia Alan Cook Team.

Bedømt til 5 ud af 5 stjerner

I have used Britannia twice now they…

I have used Britannia twice now they are very professional

3. september 2025
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Besvarelse fra Britannia Movers - East

Thanks so much for your continued trust Margaret. We really appreciate your support and wish you all the best for your new chapter.

Bedømt til 4 ud af 5 stjerner

Removal went very well but left with 80 boxes

Removal went very well. Staff very helpful and efficient on the day. The one thing I am not happy about is that it looks very likely I will have to recycle the boxes myself there are approximately 80 taking up room in my garage. The branch that I am now under said they are not planing to come to my area at present and I may have to recycle myself , I am not physically able to deal with all these boxes.

25. september 2025
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Besvarelse fra Britannia Movers - East

Mrs Lyons,

Thank you very much for your kind words and for taking the time to share your feedback. We’re delighted to hear that your removal went smoothly and hope that you're settling into your new home.

We completely understand your concern regarding the collection of boxes. While we always recommend contacting your local branch to arrange collection where possible, unfortunately, we’re unable to guarantee that this service can be provided in every area. We’re sorry for any inconvenience this may cause and appreciate your understanding.

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