Communication from the start was easy. Ryan was very helpful and the product is perfect for 10 year old who loves Acro. I have gone with for the 4m size so product doubles up as good summer fun (... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Communication was great before and after purchase. I couldn't work out how to use the pump correctly and they got back to me so quickly and helped. The product itself is great, exactly what I was look... Se mere
Virksomheden har svaret
AirTraxUK have gone above and beyond with quickly responding to questions and swapping an order when I had accidentally ordered the wrong size. We now have the 3meter Air Track and the small Air Rol... Se mere
Virksomheden har svaret
The air track was easy to order. Arrived relatively quickly and super quick to set up. Really nice air track. My daughter loves it!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AirTraXuk is the UK-leading provider of an established online retailer specialising in inflatable training equipment (air tracks, air spots, rollers etc.), targeted at gymnasts, cheerleaders, fitness enthusiasts, etc. It emphasises combining quality (durable materials, safety testing, accessories included) with good value and strong customer support.
Our Promise To You!
Skrevet af virksomheden
- We promise to deliver professional-grade AirTracks that help you train harder, land safer, and progress faster.”
✔ Dedicated UK Customer Support
We're Always Here To Help!
At AIRTRAXUK, we’re committed to delivering premium-quality gymnastics equipment you can trust. Every product we supply is crafted with safety, durability, and performance in mind — and we stand firmly behind everything we sell.
Kontaktoplysninger
45 Rectory Farm, WD48HT, Kings Langley , Storbritannien
- 0333 577 1433
- info@airtrax.uk
- airtraxuk.com
The UK's No.1 Air Tracks Supplier
4,5
Fremragende
41 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you. Thanks again for choosing AIRTRAXUK!
Quick delivery
Quick delivery, not used yet as xmas presents. Hopefully they will be good for our little gymnasts. Both grand daughters are having one.
8. november 2025
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you. Thanks again for choosing AIRTRAXUK!
AirTraxUK have gone above and beyond…
AirTraxUK have gone above and beyond with quickly responding to questions and swapping an order when I had accidentally ordered the wrong size.
We now have the 3meter Air Track and the small Air Roller for my daughter who loved Acro and gymnastics. It’s perfect for practising tumbling and perfecting technique. Her two brothers also have enjoyed it too!
20. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you. Thanks again for choosing AIRTRAXUK!
The company was most helpful
The company was most helpful, friendly and considerate to deciding which air track was best for my grandson.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
I wasn't sure on what to buy but Ryan…
I wasn't sure on what to buy but Ryan was really helpful in finding the best Air Track. It was delivered super quick and the quality was amazing. Will definitely be purchasing more products in the future!
4. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Bought a 5m for the daughter
Bought a 5m for the daughter! Came next day and got used all year so far. Will be getting another this year for inside when it’s cold out.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Order arrived very quickly and packaged…
Order arrived very quickly and packaged well. My daughter uses this all the time, easy to put and up and take down again, and even fits in the carry case again which is often tricky to do! Comes with a super fast and powerful air pump which has come in handy for other things too. Very happy with our purchase, thank you.
18. juni 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Wow just Wow!
Wow just Wow!
I ordered a large AirTrax on Saturday evening and it arrived Monday morning! It’s absolutely fabulous my daughter won’t stop using it!
Thanks again.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Super impressed with my air track
Super impressed with my air track, really quick delivery. And was good with any queries about deciding what to buy. Would recommend!!
13. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your Amazing review! We’re delighted to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Don't waste your time with this company.
We bought our daughter a airtrax for her birthday and for obvious reasons we bought it a good month before her birthday just incase we had to wait for delivery.
When it arrived we never opened it we just wrapped it up ready for her birthday.
When we did open the airtrax on her birthday, we inflated it and it was honestly disgusting. It looks like splats of blood off flies over it, tears on both sides. yellow stains over it. It definitely wasn't new as advertised on the website.
I tried numerous times to get hold of them but there customer service is non existent. I sent them all the photos of the state of it and all they said was I've owned it for over 14 days so it's nothing they can do.
I'd stay well away from this company rubbish product followed by dreadful customer service. I'd give them zero stars if possible.
17. november 2025
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you. Thanks again for choosing AIRTRAXUK!
Order never arrived
Order never arrived, after 10 months, item has still not arrived and item has not been refunded. Lack of communication and care.
17. november 2025
Besvarelse fra AirTraXuk
Hi Kelly, This review may be relevant to UPS. According to our records a delivery was successful. We can't accept claims directly if a parcel has been delivered and claimed to not of been. This is why we worked with you on opening a UPS claim.
Excellent customer service
April was really helpful in finding my next air track. I couldn’t decide which size was better and her knowledge really helped with deciding. Great customer service.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you. Thanks again for choosing AIRTRAXUK!
Fantastic product and excellent customer service
Brilliant product, very sturdy and great value for money, my daughter loves it. I have to say thank you for the fantastic communication with Ryan who was incredibly helpful when I needed this item as a last minute gift. He really couldn’t have been more friendly and professional. Would highly recommend.
17. oktober 2025
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
My daughter loves it
My daughter loves it. Great product and having hours of fun :)
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Speed and efficiency of placing the…
Speed and efficiency of placing the order and how quickly it was delivered
14. oktober 2025
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Bought a 3M Purple airtrack as a…
Bought a 3M Purple airtrack as a birthday present. Over the moon with the delivery time, they really are as fast as Amazon. Superb product and great quality. Buy from the best!
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Happy Customer
My daughter wanted to start gymnastics so after so research I came across Airtrax UK and purchased one of their mats for her birthday. It is a top quality product and has helped her progress and given her the support needed when learning gymnastics.
23. september 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Amazing to deal with!
I ordered a gymnastics blowup mat from Airtrax UK and couldn’t be happier! The quality is excellent – firm enough for stability but with just the right amount of cushioning for safe landings. Delivery was quick and the customer service team was really helpful when I had a sizing question. My kids use it daily for tumbling and cheer practice, and it’s holding up perfectly. Highly recommend for anyone needing durable, professional-grade mats!
23. september 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your air track. Providing high-quality products and great customer service is always our priority, so it means a lot to know we delivered that experience for you.
Thanks again for choosing AIRTRAXUK!
Do not buy from this company customer…
Do not buy from this company customer service is awful. I bought the mat for my granddaughter birthday.
Didn’t open parcel straight away as it was a present. When the box was opened the mat didn’t have the logo on the mat plus there was a leak as the mat would go down overnight.
Contacted the company who were helpful in the beginning but wouldn’t refund as it was out of their 14 day money back guarantee. Surely if it was a faulty item should be refunded after the 14 days.
Wouldn’t answer my phone calls.
Good job I paid on my credit card as had to get my money back through them.
11. august 2025
Uopfordret anmeldelse
Besvarelse fra AirTraXuk
We will always act for customer satisfaction as a top priority. In the situation of this order it wasn't alerted to us for 2 months after purchase. At AirTraXuk we will continue to strive to offer the world class service and act to support our customers at the highest level.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.