Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Se mere
Virksomheden har svaret
So far so good. I’ll reserve judgement until I get car Just tried to cancel as friends are picking me up and discovered that there no cancelation refund. I thought I read that you could cancel b... Se mere
Virksomheden har svaret
Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Skrevet af virksomheden
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Kontaktoplysninger
Auckland, New Zealand
- drive@airportrentals.com
- airportrentals.com.au
4,6
Fremragende
9 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra AirportRentals.com.au
Hi William,
Thank you for your kind words! We're thrilled to hear that you found it so simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Besvarelse fra AirportRentals.com.au
Hi Tekotahi,
Thank you for your kind words! We're thrilled to hear that you found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Besvarelse fra AirportRentals.com.au
Hi Joanne,
Thank you for your kind words! We're thrilled to hear that you found it a breeze to make your booking and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy process
9. marts 2026
Besvarelse fra AirportRentals.com.au
Hi Don,
Thank you for your kind words! We're thrilled to hear that you found our process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Worst customer service I've ever received.
I didn't have my Physical credit card on me. I was only emailed that I needed it after I got on the plane from Brisbane. I Was told they could accept a credit card number if shown on a banking app. Showed Nathan (manager at Avalon), my ANZ app that had all the numbers of my credit card except the middle four. Rang ANZ but they were unable unlock this on the app to be shown. Sent my Father around to my place in Brisbane who took a photo of my Physical credit card, which naturally matched all numbers on the app and showed the missing four. He unfortunately still wouldn't except this or process it, even though processing would show that the number was valid and mine. This took over 45 minutes, which caused me to, miss the other car rental openings, miss the Skybus to Melbourne and be very late to my meeting in Melbourne. The worst customer service I've ever received.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra AirportRentals.com.au
Dear Russ,
We appreciate your feedback and understand the inconvenience you experienced during vehicle collection.
Presenting the physical credit card in the main driver’s name at pick-up is a standard requirement across major car rental companies. This requirement is outlined in the rental terms and conditions and was also included in the confirmation email sent at the time of booking.
Our records show no contact with our customer service team prior to collection, so it appears the information you referenced regarding showing the card via a banking app may have been discussed directly with the rental counter. We have shared your feedback with our rental partner to review and improve the customer experience.
Kind regards,
Shin
Besvarelse fra AirportRentals.com.au
Hi Allyson,
Thank you for your kind words! We're thrilled to hear that booking and paying for your rental was quick and simple. We strive to make the experience as easy as possible for our customers, and your feedback is greatly appreciated.
Kind regards,
^Sophia
They dont take responsibility for…
They dont take responsibility for anything. You’re better off booking directly so you only have to deal with one lying cheating company than have 2 layers of it.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra AirportRentals.com.au
Dear Shreya,
We’re sorry that your experience did not meet your expectations. Upon checking your booking, we understand your concern relates to the vehicle make or model. Please note that rental companies cannot guarantee a specific make or model unless it is explicitly stated in the listing, which is why all listings show “Or Similar.”
“Or Similar” means the car you receive may not be the exact model shown, but it will be from the same category, with the same size, doors, transmission, and key features. This is standard across car rentals, whether booked directly or through a partner.
Kind regards,
Shin
Fast easy and well priced
5. marts 2026
Besvarelse fra AirportRentals.com.au
Hi Tony and Karen,
Thank you for your kind words! We're thrilled to hear that you found it easy to make your booking with us and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Very easy and quick
5. marts 2026
Besvarelse fra AirportRentals.com.au
Hi Peter,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Besvarelse fra AirportRentals.com.au
Hi William, Thank you for your kind words! We're thrilled to hear you found our website easy to navigate and that our range of cars hit the mark for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
The booking process was easy quick and…
The booking process was easy quick and efficient.
4. marts 2026
Besvarelse fra AirportRentals.com.au
Hi Jane,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Besvarelse fra AirportRentals.com.au
Hi there, Thank you for your kind words! We're thrilled to hear your experience was a positive one. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
Besvarelse fra AirportRentals.com.au
Hi Barry,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Besvarelse fra AirportRentals.com.au
Hi Peter,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Lots of good and helpful info on rental…
Lots of good and helpful info on rental and pickup/drop off
1. marts 2026
Besvarelse fra AirportRentals.com.au
Hi Diane,
Thank you for your kind words! We're thrilled to hear that you found the rental, pickup, and drop-off information helpful. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Changing bookings
Had an issue that I was finding difficult to resolve. Was concerned about cancelling original booking, but after talking to the representative and getting a detailed explanation problem has been resolved.
27. februar 2026
Besvarelse fra AirportRentals.com.au
Hi Martin,
Thank you for your kind words! We're thrilled to hear that the team were able to resolve this. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Quick and easy
Quick and easy process finding a car suitable for our journey and great prices.
26. februar 2026
Besvarelse fra AirportRentals.com.au
Hi There,
Thank you for your kind words! We're thrilled to hear that you found the booking process to be quick, straightforward, and affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Besvarelse fra AirportRentals.com.au
Hi Mark,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and that you encountered no issues. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Easy booking site
23. februar 2026
Besvarelse fra AirportRentals.com.au
Hi Sharon,
Thank you for your kind words! We're thrilled to hear that you found our booking site easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Booking process was seamless and easy…
Booking process was seamless and easy site to use
24. februar 2026
Besvarelse fra AirportRentals.com.au
Hi Keith,
Thank you for your kind words! We're thrilled to hear that you found the booking process and our website easy to use and straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.