Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Se mere
Virksomheden har svaret
So far so good. I’ll reserve judgement until I get car Just tried to cancel as friends are picking me up and discovered that there no cancelation refund. I thought I read that you could cancel b... Se mere
Virksomheden har svaret
Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Skrevet af virksomheden
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Kontaktoplysninger
Auckland, New Zealand
- drive@airportrentals.com
- airportrentals.com.au
4,6
Fremragende
9 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptionally rude driver
Exceptionally rude and argumentative driver who collected us from the airport.
A simple question asking how much longer we would be waiting in their van at the airport resulted in a very rude This is not an uber from the driver. He was very rude and aggressive in all respects and should be reported for his behaviour.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra AirportRentals.com.au
Dear Beverley,
Thank you for sharing your experience. We’re sorry to hear about the behaviour of the driver.
Please note that the airport transfer is provided by our local rental partner. We’d like to escalate this with them, so please provide your IM reference number to ensure your feedback is passed on appropriately.
Kind regards,
Shin
Easy to make informed choice
Easy to make informed car choice along with car protection. Good choice of vehicles and easy to pay and finalise booking with receipt and booking confirmation provided immediately. Thanks
8. februar 2026
Besvarelse fra AirportRentals.com.au
Hi,
Thank you for your kind words! We're thrilled to hear that you were able to find the vehicle you needed with the protection to suit your situation. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Payment currency
Need to be clear then payment quoted was in Australian dollars not NZ dollars
8. februar 2026
Besvarelse fra AirportRentals.com.au
Hi Don,
Thank you for your feedback. On our website, the price shown at booking defaults to the currency of your residence unless changed to the depot currency at the time of search. For selected major currencies, you also have the option to pay in your own currency for any payments charged upon confirmation.
For international rentals, your confirmation voucher shows the total rental cost in both your own currency and the depot currency, so you can see the amount in local currency if needed.
If you have any questions or need further assistance, please contact us via the support link on your confirmation voucher.
Kind regards,
Shin
It is a very easy system to book
It is a very easy system to book. I found it very eficent and happy with the price I had to pay
29. oktober 2025
Besvarelse fra AirportRentals.com.au
Hi MaryAnne,
Thank you for your kind words! We're thrilled to hear that you found the process easy and affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Besvarelse fra AirportRentals.com.au
Hi Robert,
Thank you for your kind words! We're thrilled to hear that you found the booking process to be straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Besvarelse fra AirportRentals.com.au
Hi Wei Dong,
Thank you for your kind words! We're thrilled to hear that you found out booking process simple and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Besvarelse fra AirportRentals.com.au
Hi Dave,
Thank you for your kind words! We're thrilled to hear that you were able to make your booking with ease. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy steps to follow to hire
2. februar 2026
Besvarelse fra AirportRentals.com.au
Hi Rob,
Thank you for your kind words! We're thrilled to hear that you found the steps easy to follow when hiring. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Easy to navigate website
2. februar 2026
Besvarelse fra AirportRentals.com.au
Hi David,
Thank you for your kind words! We're thrilled to hear that you found our website easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Sophia
Besvarelse fra AirportRentals.com.au
Hi Krishna,
Thank you for your kind words! We're thrilled to hear that you found it so speedy and simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Book direct. Save money
I paid for insurance through Airport Rentals and then again through the car rental place. What is the point of booking through a 3rd party if no communication. Just book direct and save yourself the money. No stars. And no customer support after. Just bad luck customer.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra AirportRentals.com.au
Hi Julie,
Thank you for your feedback. We appreciate the opportunity to clarify.
The Full Protection purchased through Airport Rentals is provided by RentalCover.com and operates separately from the rental supplier’s own protection products. As a result, it is not displayed in the rental company’s system at the counter, and the supplier may still offer their own optional protection on pickup.
In our pickup information email sent closer to the rental date, customers who have purchased Full Protection are advised that any additional protection offered at the counter is optional and not required.
If you’re able to share your booking reference number (starting with IM), we’d be happy to review the booking and look into this further.
Kind regards,
Shin
quick and easy
28. januar 2026
Besvarelse fra AirportRentals.com.au
Hi Michael,
Thank you for your kind words! We're thrilled to hear that you found it quick and simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Besvarelse fra AirportRentals.com.au
Hi Wendy,
Thank you for your kind words! We're thrilled to hear that you found our car hire service to be efficient and affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Wonderful website, easy to book a vehicle. Very good prices.
Booking a hire car online was easy and straight forward.
24. januar 2026
Besvarelse fra AirportRentals.com.au
Hi Dorothy,
Thank you for your feedback — we’re glad to hear that booking your hire car online was easy and straightforward.
As your comments are positive, we just wanted to check whether the 1-star rating may have been selected in error. If so, Trustpilot allows you to update your rating at any time.
Kind regards,
Shin
Besvarelse fra AirportRentals.com.au
Hi Trudi,
Thank you for your kind words! We're thrilled to hear that you found our car hire service easy and affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
First time I have done this and quite…
First time I have done this and quite easy. Thank you
23. januar 2026
Besvarelse fra AirportRentals.com.au
Hi Sean,
Thank you for your kind words! We're thrilled to hear that your first experience was easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Besvarelse fra AirportRentals.com.au
Hi Rocco,
Thank you for your kind words! We're thrilled to hear that you have found us to be a reliable company for your car rentals. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy booking process
Easy booking process. As is common with many travel sites the cost increases if you don't book straight away, a very underhand practice.
21. januar 2026
Besvarelse fra AirportRentals.com.au
Hi Craig,
Thank you for your kind words! We’re thrilled to hear that you found the booking process easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Sophia.
Great aggregator
I've used AirportRentals 3 years in a row to book a rental car for extended road trips in NZ. I have consistently been able to find a suitable car hire at a great price. I love being able to search across all the rental companies at once, being able to filter by the car type and sort by price.
18. januar 2026
Besvarelse fra AirportRentals.com.au
Hi Baz,
Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience using AirportRentals over the past few years and found it easy to compare options, filter by car type, and get great value for your NZ road trips. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Sophia.
Besvarelse fra AirportRentals.com.au
Hi Brendan,
Thank you for your kind words! We're thrilled to hear that you find the best deals with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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