Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Be very careful because Airfasttickets they have no licence for IATA (UK, Germany, Italy and so on). That means they can't book any kind of Tickets!!! The friendly Hotline and the cheap Tickets ist just to cash you. They are criminel like Mafia
I was a bit skeptical at first but decided to book anyway because it provided the lowest fare with a sensible flight time. London Gatwick to Newark on Iceland Air end of June. Upon booking on AirFastTickets, I quickly made a call to Iceland Air to make sure that my flight was actually booked and in my name. Everything was perfect!
Booked one flight with them. They said it is cancelled, because my master card didn't work. I gave them my master card number again. They booked the same flight again, which of course was more expensive now. I never got a confirmation, phoned several times, finally found out, that the flight isn't booked, but the money is gone. Calling them doesn't help, the people there hardly speak english and lie as soon as they open there mouth. Can anybody tell me, how we can stop people/internet-organisations like this? There must be a way??? Best regards Simone
I bought a ticket from Airfasttickets.com (was routed there from Skyscanner) due to lower price.
Recently the second leg of my trip was changed (airline cancelled the flight and re-booked me for the flight departing 5 hours later). When I called the airline to check my option they told me that I can change my first flight to the later one free of charge as well, to shorten the layover time. Unfortunately, since I bought my ticket through Airfasttickets.com airline rep could not change it and advised me to call them. This is where the trouble started.
For 48 hours I tried to do this change to no avail. I called their "customer service" several times (waited on hold for ~30 minutes each time) and was told the following: "I forwarded your request to our ticketing department", "be patient" etc. I also send emails through their website (no reply). If you call them be prepared that the person you talk to can''t do anything to help you - they just "forward your request to the relevant department"! When I called last time I was told that there were no seats available on the flight I want, which was a blatant LIE! I called airline afterwards and confirmed, that the seats are in fact available!!!
Bottom line: if you see the name Airfasttickets.com - buy at your own risk. I had bad experiences with customer service in my life, but this company has a most incompetent and lazy staff you can imagine. They don't give a s***t about their customers.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
