Absolutely top-notch service! Our travel agent went above and beyond to tailor our vacation to perfection. Every detail was meticulously planned, making our trip stress-free and filled with amazing me... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When I contacted Air Castle Travel Ltd, I knew nothing about the company, but I was very impressed with how my travel booking was handled.The staff who dealt with me were polite and understanding, par... Se mere
A big shoutout to Ali from Air Castle Travel! Our trip was seamlessly curated, thanks to Ali's attention to detail and commitment to customer satisfaction. Every moment felt tailored to our preference... Se mere
My husband has been trying to contact the company by telephone since 1pm to speak to someone regarding travel arrangements in June. No one picking up, he was constantly getting'line busy'message.I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Air Castle Travel is a travel agency that helps you find and book the best flight offers for your travel needs. Whether you are looking for domestic or international flights, economy or luxury flights, one-way or round-trip flights, we have something for everyone. We also offer excellent customer support, exclusive offline flight deals, flexible payment plans, and worldwide destinations.
Kontaktoplysninger
4,7
Fremragende
49 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We had a trip to Albania
We had a trip to Albania. Ben was so helpful and patient in helping and planning our trip.
21. april 2026
Excellent customer service
Excellent customer service, very happy with MR stive mills, he was very helpful,friendly and professional.will call again definitely.
Thanks
17. januar 2026
I reached out to Air Castle Travel Ltd…
I reached out to Air Castle Travel Ltd with no prior knowledge of their services, and I must say I was thoroughly impressed with how my travel arrangements were managed. The team assisting me was courteous and attentive, with Ben standing out in particular. My overall experience was excellent.
25. december 2025
Uopfordret anmeldelse
BEN was professional with his work and…
BEN was professional with his work and very well supportive. I will be grateful to work with company again
23. december 2025
Steve made everything easy for us and…
Steve made everything easy for us and did everything to facilitate our travel. He’s been really helpful in every way and I won’t hesitate to recommend him to anyone looking to travel.
27. november 2025
great service
I recently bought some flights tickets from Air Castle LTD and i was satisfied with their service , they allow you to pay with Klarna , which was a plus to their service. I will soon buy again
14. oktober 2025
My experience with Air Castle Travel Ltd
When I contacted Air Castle Travel Ltd, I knew nothing about the company, but I was very impressed with how my travel booking was handled.The staff who dealt with me were polite and understanding, particularly Ben.Overall, I had a great experience.
1. september 2025
Communication was clear from the…
Communication was clear from the beginning. Polite in messaging.
29. juli 2025
Lovely customer service
Lovely customer service, brilliant customer service very patient and extremely friendly, wonderful company and great customer service
10. juli 2025
First class service
The service I was offered by the agent Steve Mills has been very impressive and first class as he was very patient and attentive with me. He was always easy to reach and very available to attend to my needs. It's the very first time I used his service would consider doing it again in future.
18. juni 2025
Steve Mills from Air Castle is the best
Steve Mills from Air Castle made my journey a memorable one. Took days for me to decide but he was patient enough to show me the best and cheapest option for my travels. Short layovers and no issues at 4 different POE. Already planning my next trip. Cheers to a great team!
25. februar 2025
Steve Mills is a great Travel Expert.
Steve Mills is a great Travel Expert.
100% satisfied by his services. I will definitely choose him for my upcoming travel experiences.
He has great knowledge of holidays.
Trusted And Verified 💯
4. februar 2025
Very assuring
The agent was involved from the start and it's very assuring.
Very helpful
19. december 2024
My journey to Kenya.
The flexible payment system and good staff to attend to customer's. Especially, Steve was always around to attend to my difficulties. Check-in was done by Steve, thanks to him.
18. december 2024
Steve Mills is a great
Steve Mills is a great. So convincing and was the reason i bought this ticket from you. He was there all step of the way ensuring i never struggled with anything.
18. december 2024
Exceptional service
It was my first time purchasing an airline e-ticket and, it was also a stressful time for me. Firstly, I was surprised that Steve returned my call and he was very patient in guiding me through the process. I thought this was too good to be true; "maybe a scam" so I have to admit, I was worried a bit leading up to my son's depature. I even tried to check in before the stipulated time. Then, I was on duty on work when I got a call from Steve to remind me of my son's flight for next day. Wow! I was really impressed with his customer service. Now I have a trusted airline and agent to add to my directory 😊
11. december 2024
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