AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Se mere
Virksomheden har svaret
Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a chea... Se mere
I'm updating my review. My (Avast One) anti-virus does NOT let me go to AIDOT.COM saying it is a virus. I don't understand why that is or why the address seems to be a Trader Joe's. Anyway, I purc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Kontaktoplysninger
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, USA
- help@service.aidot.com
- aidot.com
4,0
God
282 anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
wanted to return the product but they…
wanted to return the product but they wouldn't offer return
2. juli 2025
Besvarelse fra Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
Very organized
Very organized, I can always find what I’m looking for and can usually find it quickly easy checkout.
3. juli 2025
Very slow in replying to you, not good customer service
Very slow in replying to you, I cannot connect my Wi-Fi smart security light and I done every their help pages surgest. I think it has a fault but they just don't reply.
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Works With AiDot
We’re sorry to hear about your experience, and we apologize for any inconvenience caused. Your feedback is very important to us, and we’d like to help resolve this for you as soon as possible. Please feel free to contact our support team so we can assist you further.
HORRIFIC CUSTOMER SUPPORT
First, I recommend you DO NOT BUY their pool vacuum and further... Stay Away from this Company! The device functions reasonably, except my battery was apparently bad, lasting only 5 - 10 minutes with each charge. I contacted cusomer service and they responded by having me jump though all kinds of hoops... delaying and not responding to the real issue. THEY DO NOT STAND BEHIND THEIR PRODUCT! I have received a half dozen emails over a couple of weeks now without resolution. Every time I do what they ask and they give me yet another task, including providing them with a detailed video of the product failing. I requested a return/replacement and they respond by having me jump through more hoops. They obviously have no intention of supporting this out-of-box failed product!
26. juni 2025
Uopfordret anmeldelse
Very easy to set-up
Very easy to set-up. The bulbs connected to my wifi in seconds, and that's 8 bulbs all at the same time. I also love the bluetooth wall mounted button as an option to turn the bulbs off / on. AiDot will be my go to bulbs going forward.
2. marts 2025
Terrible tech support
Terrible tech support, took forever for anyone to get back with me and no one ever understood my questions no matter how many times I rephrased the question. No one ever contacted me back after last correspondence. The App was difficult to navigate especially with all the pop-ups. It seemed the App was more interested in selling something. I returned the product.
31. januar 2025
Besvarelse fra Works With AiDot
We sincerely apologize for the frustrations you experienced with our service. This is not the standard we aim for, and we’ve initiated additional staff training to ensure clearer communication and faster response times
Great Experience
great selection, site easy to use, great customer service, fast and efficient delivery. Have yet to install product but it looks impressive.
28. februar 2025
Uopfordret anmeldelse
work great
work great, very pleased. however it would be nice if they had zigbee or functionality to connect them to other devices such as home assistant
3. januar 2025
Great value
I was skeptical because of how low the prices are on sale but everything works great and arrived on time
The device pairs with the AiDot app very easily
2. januar 2025
Received gift in very timely manner
Received gift in very timely manner. No problems. Will order from them again.
2. december 2024
Scammy...run away, don't walk
Worse than terrible. Spent $20 for a "lifetime subscription" to the pro version of the app, didn't work, and can't get my money back. Wish I had seen the thousands of terrible reviews, but Metaverse Labs must be using a bot to write 5 glowing reviews for every real one, resulting in a 4.4 rating.
23. december 2024
Uopfordret anmeldelse
No Automation & Not Compatible with Smartthings
There is no automation of control devices such as lights, switches, in other words everything that controls your home's environment. I have asked to add controlled devices to Aidot "automation" which is only compatible with security devices. That's been a year ago, so there will be no change. ALL of your competitors have home automation which is where I have been buying more product ... definitely NOT Aidot products. This system is NOT compatible with Smartthings. The lights I did purchase remain offline when they are online and controlled through the Aidot app. You may be great with security cameras and other devices, but are not good when it comes to true home automation. I know Aidot can't say otherwise. I'm done with this company. Another potential client LOST.
23. december 2024
Uopfordret anmeldelse
Good devices with one main issue.
I have mainly purchased smart A19, R30, and a couple outlets. They are good for the most part. The only issue I have had so far is the R30s do not appear to be waterproof as I have had to replace a couple already that got moisture in them (they are outside). Besides that, they all work well with my Google Home.
1. november 2024
Aidot Smart Outlets - User Beware
Aidots' app format is horrible and not user friendly. Absolutely disgusted with the difficulty setting up a 'routine' (schedule) for my Aidot smart outlets. After trashing these, I will avoid this company in the future.
1. december 2024
Uopfordret anmeldelse
Besvarelse fra Works With AiDot
We are very sorry that our product did not satisfy you. If you encounter any difficulties in using the product, please do not hesitate to contact our support staff, we will definitely give you a professional and friendly solution
I would like to return
I would like to return. The hair got clogged up I am not happy with the performance
How can I return it for a refund
4. august 2024
Besvarelse fra Works With AiDot
We are very sorry that you were not satisfied with our product. If you encounter any difficulties in using the product, please do not hesitate to contact our support staff and we will definitely give you a professional and friendly solution, have a nice day.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.