My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of. Duri... Se mere
Virksomheden har svaret
Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system whic... Se mere
Virksomheden har svaret
Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af skønhedsprodukter
- Kosmetikbutik
- Kosmetikproducent
- Kosmetikindustri
- Hårproduktbutik
- Helse- og skønhedsbutik
Om Afrocenchix
Skrevet af virksomheden
Afrocenchix: Making Natural Simple
In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.
Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.
Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.
At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.
Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.
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Kontaktoplysninger
Watford Metro Centre, Unit 13, Dwight Rd , WD18 9SB, London, Storbritannien
- info@afrocenchix.com
- afrocenchix.com
4,4
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience 3 years and counting
I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of.
During my recent purchase,customer service was prompt and helpful when I encountered issues with payment.
25. november 2025
Besvarelse fra Afrocenchix
Thank you for your feedback, Mai!
We are so honored to have been part of your and your three daughters' hair care journeys for the last three years! It’s wonderful to hear that our scents and products are helping you all maintain your beautiful hair. We're also glad our team could assist you quickly with your payment—thank you for being such a loyal part of the Afrocenchix family!
Besvarelse fra Afrocenchix
Thank you for your feedback, MC!
We are so glad to hear our delivery was fast and efficient for you! Thank you for choosing us and for your kind words.
Easy to order online
It is easy to make an order online & products easy to read you know what your getting.delivery is quick & package well.
1. december 2025
Besvarelse fra Afrocenchix
Thank you for your feedback, Dee Dee!
We are thrilled that you found the ordering process easy, the product information clear, and that you received quick and well-packaged delivery. We appreciate you taking the time to share your positive experience with us.
Detangles well but hair left looking…
Detangles well but hair left looking frizzy
It detangled well but it left my hair looking frizzy. Also i asked a query to customer service some time ago still no response. I intend to try to make a workaround but using another brush to smooth out the hair as has detangled well for me so far.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Afrocenchix
Thank you for your feedback, SN.
We are pleased the product detangled your hair effectively, but we are genuinely sorry to hear that it left your hair looking frizzy. We also sincerely apologize that your previous query to customer service has gone unanswered. We understand how frustrating this is, and it is certainly not the standard of service we aim to provide.
To allow us to assist you further with the frizz issue and follow up on your original query, please write us an email at info@afrocenchix.com.
Great product-Great service
Thanks for prompt delivery of my products.
I’ve tried sooo many products but now the search is OVER!!
It’s AFROCENCHIX4EVA🫶🏾
22. september 2025
Besvarelse fra Afrocenchix
Thank you for your feedback, Lady Knight!
That is fantastic to hear! We are so glad we could provide prompt delivery and that your search for the right products is finally over. Knowing you feel that way truly means a lot to us.
The products are good quality and feel…
The products are good quality and feel like they are made with care and their stated commitment to investing in the best for afro hair. The fragrances are lovely and contain real essential oils. My favourite is the moisturiser spray.
19. november 2025
Besvarelse fra Afrocenchix
Thank you for your feedback, Martha!
We are delighted to hear that you appreciate the quality of our products, our commitment to afro hair, and the lovely fragrances from the real essential oils. It is wonderful that the moisturiser spray is your favourite!
We truly appreciate your kind words.
Great products and good service
I’ve been ordering products from Afrocenchix for a number of
Years now. There products are superb and have definitely reduced the shedding on my hair. My favourites are swirl nourish and seal, they are working well for me. Also every order is shipped very quickly which is great.
5. november 2025
Besvarelse fra Afrocenchix
Hello Mabes,
That is absolutely wonderful to hear! 💜
We are genuinely thrilled that you have been a loyal customer of Afrocenchix for so many years and that our products, especially Swirl, Nourish, and Seal, have made such a positive difference in reducing shedding and improving your hair health. Hearing about the superb results and quick shipping makes our day!
Thank you so much for taking the time to share your kind words and for being a part of the Afrocenchix family. We look forward to continuing to provide you with excellent products and service!
I tried everything from onion water to…
I tried everything from onion water to mixing with the natural products and nothing worked. One side of my hair went bald. I started using this product and it truly works my hair looks healthy and is slowing growing. I use the three products together night and in the morning. My scalp has stopped inching. I also wash my hair every two weeks with the conditioner and shampoo
28. oktober 2025
Besvarelse fra Afrocenchix
Hi Michelle,
Thank you so much for sharing your experience with us. We’re truly sorry to hear about the challenges you faced before, but we’re delighted that our products have helped restore your confidence and brought visible improvements to your hair and scalp health.
It means a lot to know that using the three products together has made such a difference for you — from reducing itching to supporting healthy growth. Your feedback inspires us to keep delivering products that really work for our customers.
We appreciate your trust and look forward to continuing to support your hair care journey.
Grey hair
Not advertised for my hair but the effect of defining straight short layers with a pea size of the moisturiser is the best product I have found!
28. oktober 2025
Besvarelse fra Afrocenchix
Hi Chris. Thanks for your 5-star review! We're thrilled to hear you found our product so effective for defining your short, straight layers! We appreciate you trying it out!
Besvarelse fra Afrocenchix
Thanks for your 5-star review, Cherelle G! We're happy to hear your experience was "Perfect as always" with easy ordering, quick shipping, and a great product.
Reliable Service
A great service and always ready to help with any issues. Recently my discount code wouldn't work and the Afrocenchix Team were on hand to help straight away and got it sorted. Thank you Team.
20. oktober 2025
Besvarelse fra Afrocenchix
Thanks for your 5-star review! We're glad to hear you found our service reliable and that the Afrocenchix Team was able to help you quickly with your discount code issue. Thank you!
Had an issue with a couple products…
Had an issue with a couple products purchased. Sent email through to customer service and have not received any response since submitting over a week ago.
6. oktober 2025
Besvarelse fra Afrocenchix
Hi Abbey,
Thank you for bringing this to our attention. We are very sorry to hear that you've had an issue with your products and that you haven't received a reply to your email. This is not acceptable service, and we sincerely apologise.
We have checked our system and unfortunately, we did not receive any email from t*****221@gmail.com.
To ensure we can help you immediately, please send a new message detailing your product issues to info@afrocenchix.com. We would love to address this for you as quickly as possible.
Besvarelse fra Afrocenchix
Thank you so much, Natalie, for your fantastic 5-star review! We're thrilled to hear that you found our team to be very responsive and friendly.
Besvarelse fra Afrocenchix
Thank you for the 5-star feedback! We're pleased to hear that your experience was good as usual.
WORTH IT!!!
My hair had never looked and felt so hydrated. I'm extremely happy with these results.
1. september 2025
Besvarelse fra Afrocenchix
Thank you for your fantastic 5-star review! We're absolutely thrilled to hear that your hair has never looked and felt so hydrated. It’s wonderful that you’re extremely happy with the results!
Fabulous!
Bought the locs care kit for my son. Used many other products which were good, however this set has trumped all! Smells amazing and you can see the visible glow and difference in each loc.
Came in good time and will be subscribing. More discount codes please for returners!
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Afrocenchix
Thank you for your absolutely 5-star review! We are thrilled to hear that the Locs Care Kit for your son has "trumped all" other products you've tried. That is fantastic news!
It's wonderful that you've noticed the amazing smell and the visible glow and difference in each loc. We are also pleased that your order arrived in good time and that you plan on subscribing.
We hear you about the discount codes! For access to exclusive deals and special offers, please make sure you are subscribed to our newsletter and following us on our social media accounts.
Prompt delivery & well packaged
Prompt delivery & well packaged. My hair washing days are so much easier with Swirl, it has great slip, easier to comb through my hair & it smells great. Love the moisture surge set, keeps my natural curls looking & feeling great.
4. august 2025
Besvarelse fra Afrocenchix
Hello Kay,
Thank you for your wonderful 5-star review! We are so pleased to hear that your order arrived promptly and was well-packaged.
Your detailed feedback about our Moisture Surge set, and specifically how Swirl has made your hair washing days so much easier, means a lot to us. We're thrilled that your natural curls are looking and feeling great!
The absolute best products for my sons…
The absolute best products for my sons very curly hair.
1. august 2025
Besvarelse fra Afrocenchix
Hello Lise,
Thank you for your fantastic 5-star review! We are absolutely thrilled to hear that our products are the best for your son's very curly hair. It means so much to us to know we're helping!
Besvarelse fra Afrocenchix
Hello Lorraine,
Thank you for your fantastic 5-star review! We're so pleased to hear that, as always, your products arrived promptly and in good condition. We truly appreciate your continued support!
Perfect for my hair and scalp
I use the Swish non-sulphate shampoo, and Sootthe scalp oil -- and they leave my hair feeling soft and nourished, and my scalp healthy. I love these products. Abd never any problems with ordering or delivery.
28. juli 2025
Besvarelse fra Afrocenchix
Hello Cheryl,
Thank you for your fantastic 5-star review! We are so pleased to hear that our Swish shampoo and Soothe scalp oil are perfect for your hair and scalp, leaving them feeling soft, nourished, and healthy.
It's wonderful to know that you love these products and have never had any problems with ordering or delivery.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.