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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have been seeing Dr Marco for a year as I had a huge issue with a frequency machine in another clinic and my face shrivelled - which was very scary. Dr Marco worked on my face with boo stimulators a... Se mere

Bedømt til 1 ud af 5 stjerner

Fabhia or EMAN ne 2 session kiye mery CO2 laser lakin bilkul b faraq ni pra.bad experience with this lab kohenoor ki back side pr zam zam tower 2nd floor Faislabad

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have tried numerous treatments at Aesthetics Lab and cannot fault them. From arrival through to treatment i am always looked after. The facials are to die for and leave my skin totally transformed a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

So fortunate to have found this beautiful salon on the prettiest street in Belgravia. I have had a range of treatments by Charlotte. She is wonderfully professional and an absolute gem of a person.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hudplejeklinik

Skrevet af virksomheden

Aesthetics Lab bridges the gap between the precision of a clinic and pampering of a spa. Aesthetics Lab offers an extensive list of cosmetic treatments for face and body that is well researched and personally trialled and tested by the three founders, Tania Z Rashid, Marsha Starcevic and Kristina Hutchins. Only the best treatments and products that produce visible results are available at the clinic. This, combined with the most experienced and highly skilled team of aestheticians led by Kristina, the Clinic Director, means that you can rest assured that you are in the safest hands. The Aesthetics Lab team is committed to customer satisfaction from the moment you enter the clinic to the moment you leave.


Kontaktoplysninger


4,2

God

TrustScore 4 ud af 5

171 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Aesthetics Lab has amazing products and…

Aesthetics Lab has amazing products and services. My aesthetician Christina is fabulous and very knowledgeable and has always given the best treatments and guidance on how to take care of my skin!

8. marts 2023
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Besvarelse fra Aesthetics Lab

Thank you very much for you lovely review. We are so glad that Christina is doing a great job for you. We look forward to seeing you again soon.

Bedømt til 4 ud af 5 stjerner

Thank you amazing

Amazing guys here wouldn't go anywhere else

1. februar 2023
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Besvarelse fra Aesthetics Lab

Thank you for your review! We look forward to welcoming you again soon :-)

Bedømt til 5 ud af 5 stjerner

Very high-quality services and very…

Very high-quality services and very friendly staff, you feel really looked after, would definitely recommend. Everyone is professional and polite. So far, I have been impressed by the skills and expertise shown by Karen Lamana in particular. She is extremely thorough and very professional. I’m pleased with the results and will definitely go back for additional treatments

30. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for the lovely feedback, we are very happy to hear this.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Karen was extremely kind and helpful…

Karen was extremely kind and helpful throughout my treatments, explaining the process and answering all my many questions! She put me at ease very quickly, made me very comfortable and I look forward to returning.

22. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your feedback. Its great to hear Karen is doing a great job :-)
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Excellent results from my treatment

Excellent results from my treatment. Very professional therapists.
Had a facial session with Eli and she was friendly and professional. The staff here remember each client and their treatment plans.

22. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you Marina. Great to hear that Eli is doing a great job for you.
Kind Regards
Aesthetics Lab

Bedømt til 5 ud af 5 stjerner

Lovely place to relax and care for your skin

I love going to the aesthetics lab for my facials. I always leave very relaxed and feeling great. My skin has improved so much since I started having my facials done there. Huge thank you to Stephanie and Charlotte ❤️ Both so polite and professional. Hoping to continue going to the aesthetics lab long term.

17. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you very much for your feedback, we look forward to seeing you again soon.
Kind Regards
Aesthetics Lab

Bedømt til 5 ud af 5 stjerner

i would definitely recommend Aesthetics…

i would definitely recommend Aesthetics lab, because not only did they help me out with my skin, but also because every person working there has great energy, and strives positivity. everyone is attentive. The girls have made my treatments painless, didn’t take hours, which is very comfortable

15. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you very much for your feedback. This is great to hear.
Kind Regards
Aesthetics Lab Team

Bedømt til 1 ud af 5 stjerner

Ruined my face...

Very disappointing experience at Aesthetics Lab, mainly due to their unethical practice, putting first their financial gain over the satisfaction of their customers. I came to them asking to rejuvenate my skin & the lady at my consultation(I believe her name was Caroline) convinced me Radiofrequency would be the absolute best treatment for me. She described it as a miraculous facial with no downtime and no possible side effects so within 10mins I was out of the Lab having bought a course of 6 treatments. After 2 treatments i noticed my skin was looking dull and new lines appeared on my forehead and around my eyes. This prompted me to Google the side effects of radiofrequency, only to find the most serious side effect is facial fat loss!!!! I came in asking to swap the treatment for another(I noticed their no cancellation policy)as I didn’t want to cause further damage to my skin. Caroline calmed me down explaining these new lines are temporary and there is absolutely no chance of radiofrequency causing fat loss(she said scientifically impossible). I was sceptical but my husband was there with me and assured me if she says I have nothing to worry about then I don’t need to worry. I finished the course of the treatment but never stopped noticing my face shrinking. I even mentioned it to my practitioner Lucia to which she responded asking whether I recently lost weight…I waited for 3 months for the positive results to kick in, but my face just aged. My cheeks became flat, my eyes became hollow and the volume in the chin was lost. I went to a doctor where I currently live and he said facial fat loss can happen with radiofrequency when your skin is not thick, the heat reaches the fat and simply melts it. It’s a rare side effect but it does happen. Additionally, I was convinced that I needed the very same treatment on my neck (radio frequency is performed on the delicate neck area but for people over the age of 45!!!!) to get rid of my rings. I can assure you and confirm with a photo evidence that I did not have visible neck rings but I do now! In fact my neck is what worries me the most as it looks really creepy in photos as if the skin was thinned out before repair. I understand the ladies at Alab wanted to sell me the treatment but I trusted them as if they were medical professionals and being dishonest about the damage a treatment can possibly cause should simply not happen. I would not recommend this place to my worst enemy and I hope my review will hopefully save many women my age who are looking to rejuvenate their skin. The treatment at this place has caused a fat loss and thinned out skin. I have asked multiple medical professionals for help, but I was told the damage is irreversible. My only option is to either accept my new face or opt for dermal fillers to restore the lost volume. I have just turned 30. Please be careful who you trust and do your research.

14. juni 2022
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Besvarelse fra Aesthetics Lab

Dear Lilliana,

Thank you for your feedback, we take any concerns very seriously and therefore look into each case throughly if any issues occur. We have reviewed the situation in depth both internally and externally with BTL (the RF provider) and we will address several points in our reply.

Your initial consultation was with a medical practitioner who had in-fact refused to treat you for a set of specific treatments that you wanted as you were not suitable and so we find your comment about just selling treatments unjust, she has given you the option to have Radio Frequency which helps with rebuilding collagen and therefore tightening the skin. In terms of the side effects, as with all treatments there are side effects and those (very limited side effects) were outlined on the consent that you signed, however fat loss is not one of them.

We generally encourage not use Google to search up side effects as there is a lot of misinformation and this is why we provide thorough consultations with practitioners who have more than 10 years experience and work with machines that have gone through many medical studies.

Radiofrequency treatments heat the deeper dermis in a controlled manner without heating the epidermis enough to cause damage. The heat alters the natural qualities of collagen in the dermis, allowing collagen production and remodelling, as well as an immediate skin tightening. This indicates a heat-induced tightening effect that becomes more pronounced with time (1 to 3 months) – which is consistent with a thermal wound-healing response. We would like to highlight that as there are many types of RF, we (Aesthetics Lab) only operate with medical grade, FDA cleared devices to assure the results are safe and predictable and after using this technology for more than 7 years no such cases have been reported to BTL world wide. With our system the penetration depth of the Radiofrequency you received, works between the dermis and the epidermis and simply cannot reach the fat layers on the face causing any facial fat loss.

Furthermore, when you came back for your third treatment, you already mentioned that you saw signs of fat loss (this is all documented in your notes), this cannot physically happen even with fat loss treatment as results take 1-3 months for results to show. We carried out your review and found mono signs of any fat loss, we had even asked if you would like to swap the treatment course for something else however you had decided that you wanted to continue with the course. Your therapist also reviewed you throughout the course and there was no fat loss to your face. Again we would like to reiterate that facial fat loss is not a side effect of the BTL Exilis RF treatment, therefore the feedback that you received from the doctor is inaccurate.

In addition we have invited you for a review several times (as we do with all clients) to review the results post your course of treatments but this was not attended thus we cannot verify what the results of the treatment were. We would of course love to invite you back to review the situation and take some photos to assess the actual results of the treatment.

We have tried to contact you directly many times to arrange this as we have never seen any after photos from you. We do hope that you will attend at some point so that we can determine whether there was any change in fact.

Kind Regards

Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Best in the game!

I suffer from PCOS and laser hair removal was a scary process for me. Karen has made this experience both pain-free and effective. I would not trust anyone else, she is professional and attentive and I would not hesitate in recommending her to anyone!!

14. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. Great to hear that Karen is doing a great job for you.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Highly recommend Aesthetics Lab in…

Highly recommend Aesthetics Lab in Primrose Hill for any beauty treatments. The clinic is very clean and tidy with very welcoming and professional staff. Karen listened to all my concerns and recommended the best and most effective treatment for the area I wanted treated. Karen was super friendly and professional and easy to talk to. She answered all my questions and is now conducting the treatments with amazing results. Can't recommend highly enough!

13. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. Great to hear that Karen is doing a great job for you.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

I’ve only had positive experiences at…

I’ve only had positive experiences at Aesthetics Lab. I have my appointments with Karen who is the best of the best. She is results driven and the treatments she’s used to address my pigmentation and fine lines have been so effective. She’s also a wonderful person and you generally feel brighter and better for seeing her! The front of house team are also great - always friendly and super helpful when arranging or rescheduling appointments.

13. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. We look forward to seeing you again soon.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Review for Karen

Karen is an incredibly professional and personable therapist. I had several sessions of scar treatment with Karen and the results are just incredible. Karen puts so much time and effort into her work and excels at what she does. I never expected to see such great results as my scars are almost not visible! Karen ensures the treatment room and machinery are impeccably clean and takes time to understand what you need. Karen genuinely cares that her clients get a result that they are pleased with, and always goes the extra mile. Karen always follows up after every session, and once the treatment is complete, to ensure healing is going well and to answer any questions or concerns. Karen is an asset to the clinic and I can't recommend her enough!

9. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. Great to hear that Karen is doing a great job for you.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

I've been doing the Soprano laser hair…

I've been doing the Soprano laser hair removal with Karen Healey who has been absolutely wonderful throughout the process. She's a perfectionist and makes sure we achieve the best results with this treatment.

9. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. We look forward to seeing you again soon.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

Treatment Heaven!

You will not regret coming here. The team are knowledgeable and throughly professional. Not pushing treatments that won’t make a difference to you! I am in my 50’s but the facials and body treatments have kept me looking like I am still in my 30’s and no Botox yet !!! My go to therapist is the wonderful Christina !

2. juni 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. Great to hear that Christina is doing a great job for you.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

I would highly recommend Aesthetics…

I would highly recommend Aesthetics Lab; they've got a fantastic variety of treatments - including the very latest - all offered in a very welcoming, pristine and professional environment. Eli, my therapist, was great. She is very thorough, kind and really cares about getting the very best outcome for her client. I've just turned 60 and never had so many compliments about my skin!

30. maj 2022
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Bedømt til 5 ud af 5 stjerner

The BEST BEST BEST

Have been a client for 5 years. Completely transformed my skin, and most importantly my confidence. All of the staff are polite and professional. The atmosphere is clean but not clinical! - it is luxury and I quite often fall asleep if what I am having done isn’t too invasive. I recommend Aesthetics Lab very highly to anyone that is thinking about coming. 5/5 absolutely FANTASTIC

16. maj 2022
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Besvarelse fra Aesthetics Lab

Thank you for very much for such great feedback. We look forward to seeing you again soon.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

I am sooo happy with my skin - Thanks to the amazing Christina!

I had tried every product and diet to help improve my skin but nothing was working - for years I had suffered with very red, uneven spotty skin. So I decided to visit Aesthetics Lab. After a review of my skin, I was recommended 6 treatments of the Alab Clear Facial - At the start of every appointment Christina examined my skin and personalised the treatment to suit my skins needs. We also discussed my at home skin routine and I was recommended some new products / routine to try. Christina followed up on every appointment to check how I was getting on with the products and evaluated if we needed to change anything. Since completing the course, the improvement in my skin has been extraordinary! My skin complexion is completely clear and the redness has really improved. Previously I was insecure without make up on around family / closed friends and now I am confident to leave the house without any. Christina achieved something for me that I never thought was possible! Highly recommend

30. april 2022
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Besvarelse fra Aesthetics Lab

Thank you for your lovely feedback. Great to hear that Christina is doing a great job for you.
Kind Regards
Aesthetics Lab Team

Bedømt til 5 ud af 5 stjerner

I first contacted Aesthetics Lab early…

I first contacted Aesthetics Lab early last year. I had suffered a nasty burn accident which left me feeling extremely self conscious and upset about my body. I also had very bad stretch marks on my hips and sides of body which had been there from as early as 13/14 years old. All in all, I reached a low- I would get very upset looking in the mirror and decided it was time to change.

Lucia was my therapist and I could not rate her more highly. Lucia made my time extremely pleasant, considering how uncomfortable the treatment was at times. Lucia helped me in many ways, not only with the treatments but her energy and her company throughout the process is really what made my time at Aesthetics lab one to remember.

Lucia's chatty and friendly personality helped settle any nerves I was feeling. She continued to bring me up and lift my spirits high throughout our sessions and for this I will forever be grateful.

I am so happy with the outcome, the visibility on my burn scars have gone by I would say 90% or more. I can hardly see them. My stretch marks have also had a drastic change and I am very happy with it. I can now wear shorts and crop tops feeling better and more comfortable in my own skin.

Everyone at Aesthetics lab was super friendly and welcoming. I am definitely going to be coming back for anything I feel I need in the future.

Thanks again everyone and especially Lucia, you are amazing.

25. april 2022
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Bedømt til 4 ud af 5 stjerner

Highly Recommend the Microneedling x Detox Facial Package & Christina!

I popped into Aesthetics Lab just shy of a year ago on a dog walk round Primrose Hill. With our wedding planned for May of the following year and a Clinique / Neutrogena girl myself with 'ok' skin, no real skin routine and not a clue of what to do to to even out my sun damaged complexion and achieve a more balanced / less break out prone face... I wanted to understand what they would propose and most importantly how much it would cost. About an hour later, I signed myself up for 12 sessions (6 'Detox' facials and 6 'Microneedling treatments) at just under 2K with a 'promotion' (not including the Alumier MD products recommended). And while I never spent so much money on my skincare before and admittedly do feel like it is a significant investment, I have been really pleased with the results and feel so much better after my visits.

Though the staff are all lovely and welcoming - Christina particularly has made my experience with Aesthetics Lab a positive one. I look forward to my monthly visits and feel confident going into my wedding month that my skin will be glowing because of her efforts. She goes above and beyond to really assess my skin each visit and performs treatments within what I've booked that address them like light therapy, extractions, masks, peels etc. She even administered a complimentary birthday lymphatic drainage treatment on my legs during one of our sessions, which although not overly 'results driven' with just one session - was interesting!

So don't hesitate visiting the girls here at Aesthetics Lab. Depending on what you're after (at least from my experience) face / skin wise - they are sure to work with you on cost AND results so you have nothing to lose.

22. april 2022
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Bedømt til 5 ud af 5 stjerner

I recommend this clinic very highly, Lucia in particular.

I recommend this clinic very highly. I have had a few different treatments done and been very happy with the results and the way the treatments have been carried out. The staff are very friendly and professional. I have never had any issues. They are always more than happy to help with questions and concerns.
My therapist is Lucia and she is exceptional! She is very professional in her approach and is very good at answering all questions and concerns and putting at ease, and making you feel comfortable throughout. She makes very good recommendations on the right choice of treatments and what to expect for treatment results. I have been very happy with my experience!

6. januar 2022
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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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