The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... Se mere
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Se, hvad kunderne siger
“Excellent service from Aerolink Minicab Transfers Ltd. Our driver was very punctual, kind, professional and extremely attentive. He even contacted us in advance to let us know about the protests and... Se mere
Virksomheden har svaret
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Initial contact was by mobile phone. We were not told this and were fortunate that Ashraf was patient and waited while we searched in the arrivals hall. After that, all was very good.
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Kontaktoplysninger
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, Storbritannien
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4,8
Fremragende
254 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback.
Excellent and very honest service
Excellent and very honest service, punctual, and the driver was very respectful. The company's approach was clear. I will definitely use it again.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback. We’re glad to hear that you had a relaxed journey and that the driver arrived on time and was polite and friendly. We truly appreciate your recommendation and look forward to serving you again on your next trip.
Very good new car
Very good new car, nice polite driver Chuma Nwachukwu.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you so much for your wonderful feedback. We’re glad to hear that you had a great experience with our new car and that Chuma Nwachukwu was polite and helpful. We truly appreciate your review and look forward to serving you again on your next journey.
Careful and very helpful driver.
Our booking was made through Booking.com. We were concerned on arrival at Heathrow to receive two messages providing different driver names and details. On querying this with the company, we learned that original driver had cancelled, but would have appreciated them contacting us to explain what was happening.
Our driver, Usman, was efficient, careful and very helpful.
We would highly recommend the booking process and driver; the administration could be improved where there is a late change of driver.
7. december 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you very much for your detailed feedback. We sincerely apologize for the confusion caused by the late change of driver — we understand how receiving different messages can be concerning, and we appreciate your suggestions on improving our communication in such cases.
We are glad to hear that Usman was efficient, careful, and very helpful during your journey. Your recommendation means a lot to us, and we will continue working to improve our administrative processes to provide a smoother experience for all our customers.
Thank you for choosing our service, and we look forward to assisting you again in the future.
Very good service
4. december 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear you enjoyed our service and look forward to serving you again
Great Service
Great service, specially the communication. The ride was good and fast. Im putting 4 stars because we had to wait about 10 minutes for the driver to arrive, the rest was excellent service.
2. december 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback. We’re glad to hear that you enjoyed the ride and found our communication helpful. We apologize for the 10-minute wait and appreciate your understanding. Your review is valuable to us, and we will continue working to provide excellent service in every aspect.
Friendly and professional driver.
Friendly and professional driver.
Clean vehicle.
Continuously communication by messages
25. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback! We’re glad to hear that you found our driver friendly and professional, and that the vehicle was clean. We also appreciate your note about our continuous communication — we always aim to keep our passengers informed. We look forward to serving you again.
Great service on time and very…
Great service on time and very professional. And the driver Mr. Fatehullah was an exceptional driver. Well be using this service again for sure
25. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service on time and professional, and that Mr. Fatehullah provided exceptional service. We truly appreciate your support and look forward to serving you again in the future.
We had a great experience.
We had a great experience with this company. The driver was very friendly, waited for us at the airport and took good care of us. Thank you for that.
22. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you had a great experience and that our driver was friendly and attentive. Your satisfaction is our priority, and we look forward to serving you again in the future.
Everything went very well.
Everything went very well.
The taxi driver was very friendly, and took us to the door without problem, we talked to him about the area and very nice.
Great attention at all times was in touch and pending the arrival of the taxi driver.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that everything went smoothly, and that our driver was friendly and helpful. We’re glad our team could provide great attention throughout your journey. We look forward to serving you again in the future.
Very good communication and followup to…
Very good communication and followup to help us through the booking. Great driver and clean car. Thank you!
13. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear that our communication and follow-up helped make your booking smooth, and that you enjoyed the driver and clean car. We truly appreciate your kind words and look forward to serving you again.
Their service is excellent and thus…
Their service is excellent and thus highly recommended.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service excellent and truly appreciate your recommendation. We look forward to serving you again in the future.
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service excellent. We look forward to serving you again in the future.
Precise communication
Precise communication, on the point - VERY nice driver, 100% recommendation
8. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that you appreciated our precise communication and enjoyed your ride with our driver. We truly appreciate your 100% recommendation and look forward to serving you again.
Everything was great
Everything was great. Excellent communication. The drivers were so kind and came on time.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that everything went great, that our communication was excellent, and that the drivers were kind and punctual. We look forward to serving you again in the future.
Divers very kind
Divers very kind, the cars clean. The person who called US didn't speak very well English we couldn't understand him. The driver waited us în the parking, not at arrival terminal. We had to pay the parking for the driver.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback. We’re glad to hear that you found our driver kind and the car clean. We sincerely apologize for the inconvenience caused by the miscommunication and the pickup location at the parking instead of the arrival terminal. Your comments are important to us, and we will work on improving our communication and procedures to avoid this in the future. We appreciate your understanding and hope to serve you better next time.
Prompt pick up
Prompt pick up. Friendly drivers. We had to change our plans and they were very helpful and responsive!
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback, Leslie! We’re delighted to hear that you experienced a prompt pickup and found our drivers friendly. We’re also glad we could assist you when your plans changed. We truly appreciate your kind words and look forward to serving you again.
Sehr guter Service
Die Kommunikation über WhatsApp mit dem Fahrer lief reibungslos.
Wir kamen mit 3 Stunden Verspätung in Heathrow an und wurden pünktlich vom Fahrer abgeholt. Der Fahrer war freundlich und hilfsbereit!
Gerne wieder 😀
15. august 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback!
We are glad to hear that you were satisfied with our service and that everything went smoothly despite the delay.
It was a pleasure to serve you, and we look forward to welcoming you again in the future 😀
All perfect, but expensive
All perfect, but I think expensive. But all correct
27. juli 2025
Uopfordret anmeldelse
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear that everything went perfectly. We understand your concern regarding the price and appreciate your honesty. We hope to continue providing you with excellent service in the future.
Besvarelse fra AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback, HF! We’re glad to hear that everything went as expected and that you had a good experience. We look forward to serving you again in the future.
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