Good communication with the office on the repair progress. Driver (C) who brought the courtesy car was a pleasure to deal with. Car delivered back within expected time frame, it was nicely vale... Se mere
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Se, hvad kunderne siger
Having an accident is not a good experience for many reasons but Lyn on reception just made the nightmare so much easier. She was reassuring, kind and so helpful. John who delivered my car back to... Se mere
Virksomheden har svaret
Positives: Staff are friendly and responsive. They quickly replaced a piece of the bodywork that had fallen off after being put back on the car. Negative: Repair took longer than expected (3 weeks... Se mere
Virksomheden har svaret
Lynn answered queries quickly. Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Kontaktoplysninger
Dengemarsh Rd, Romney Marsh, TN29 9JH, Lydd, Kent, Storbritannien
- 01797 320222
4,6
Fremragende
214 anmeldelser
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Lovely friendly people
8. marts 2024
Great service
Great service, really helpful and such friendly staff! Definitely would recommend!
7. marts 2024
Uopfordret anmeldelse
Efficient and Friendly Service
My car went to Ad Williams through my Insurance company and I am glad it did. Everything form start to finish was efficient and the lady I dealt with on the phone (Linda) was friendly and went above and beyond to make sure I got my car back quickly and ensured I had a hire car in the meantime. Will continue to use in the future.
7. marts 2024
Uopfordret anmeldelse
This company did a fantastic job
This company did a fantastic job, easy to communicate with and collected and delivered the car as they said they would would highly recommend them
20. december 2023
Uopfordret anmeldelse
My car went there through my insurance…
My car went there through my insurance company, came back the first time after several weeks with some parts not been refitted, 2nd time with a scuff and a chip and the steering wheel crooked and tracking out,3rd time wing rubbing on the door and the A/C leaking and faulty. And just noticed while cleaning it they’ve not prepped the front bumper and just sprayed over the pant chips!
8. januar 2023
Uopfordret anmeldelse
Half arsed job had no silver on the…
Half arsed job had no silver on the truck before job looks awful number plate doesnt even sit properly gave it back with brakes needing repair even thiugh my insurance said it will be sorted whole job looks terrible
9. juni 2023
Uopfordret anmeldelse
Very pleased
Staff very polite and helpful. Top job on repairing my car. Vehicle came back cleaned. Very pleased.
12. januar 2023
Uopfordret anmeldelse
Showroom standard
A D Williams was a new name to me. I own a BMW and use BMW dealers all the time. My insurers arranged for my repair to be undertaken by A D Williams this time.
Their performance was amazing. My car was repaired within the time frame we agreed and I was delighted to collect my car which had been valeted to such a high standard, it could have come out of the showroom. Thank you. John
5. august 2022
Uopfordret anmeldelse
Just got my Audi Q3 back.from repairs.excellent service.kept me informed hard to see the repairs thank you so much
Just got my Audi Q3 back.from repairs.ex
21. juni 2022
Uopfordret anmeldelse
Thank you AD Williams
I would like to thank all at AD Williams for a fantastic repair of my vehicle. Repair was done on time as said and efficiently. Communication on progress - first class!
3. juni 2022
Uopfordret anmeldelse
I don't normally do reviews !!but feel…
I don't normally do reviews !!but feel I have to say what 1st class service this company give From the start of picking up the car,keeping you informed ( thank you Linda) to a fantastic job ,and returning my car back to me.Have left a message with my insurance feedback how great they were.Down to a second problem of my brother hitting my curtesy car while it was parked on my mums drive.thank you the whole of the team .🙂this is the Lydd garage.
15. april 2022
Uopfordret anmeldelse
Receptionist was friendly and efficient…
Receptionist was friendly and efficient and everything happened as promised.I was kept informed with the progress of my vehicle and it was delivered when they said it would be delivered. I was impressed
27. marts 2022
Fantastic service
Fantastic service , car was well looked after came back as new many thanks
17. marts 2022
I was very impressed with the caring…
I was very impressed with the caring attitude shown during a very stressful time. I was told when my car was expected to be read, but also warned it might take longer. They also complained on my behalf when I had problems getting a replacement vehicle. Thank you. My car was delivered back to me clean and shiny
16. marts 2022
Poor service - avoid
Carried out insurance repairs after a rear end collision, returned the car with tailgate light not working. When complaining woman told us it was a reflector ! Then insisted it never worked and couldn’t possibly have been damaged in the accident and refused to repair it. Rubbish service and very disappointing and stressful
10. marts 2022
Uopfordret anmeldelse
Five weeks without a car .
The car was collected on 13th January and we got it back 24th February! I was informed it was due to Covid and Brexit, supply issues, waiting for parts to arrive. So not very impressed but understanding of the situation. The lady I spoke to was very nice and helpful so I don’t want to be too unpleasant but communication was non existent, phones were not answered very quickly. When I did get the car back the repairs were good, so no complaints there.
4. marts 2022
AD Williams appointed insurance repairers
AD Williams were appointed repairers for my car which had been involved in a rear-end shunt.
They contacted me within a day of my claim being submitted to my insurers and were very helpful and honest in explaining how long it may take to complete the repair.
A date was arranged for collection of my vehicle and the drivers turned up at the appointed time.
They contacted me within 24 hours to advise on the extent of the damage and estimated 7 - 10 days for repair. Seven days later my car was fully repaired and returned to me in excellent condition.
27. februar 2022
The Staff at AD Williams was incredibly…
The Staff at AD Williams was incredibly helpful and professional from the first contact to delivery of the repaired vehicle.
Many thanks for your assistance and for doing the repairs in such a quick turnaround.
26. februar 2022
Car was collected and repaired in a…
Car was collected and repaired in a timely manner. We were kept updated of the works progress and the car was returned, cleaned and looking like new.
25. februar 2022
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