We have used Advance supplies since it first opened, great service and website. They made sure we had equipment during covid times etc. Made our ordering easy on their website adding our favourites li... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to order on line. I like to previously ordered section which saves time when re ordering items. Quick delivery time.
We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The... Se mere
Virksomheden har svaret
Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time. Natasha our acco... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are Advance Supplies, your partner of choice. We are committed to providing our customers with tailored solutions to help you save time and money giving you confidence and peace of mind. Our loyal customer base is built up from a range of market sectors across Healthcare, Education, Medical and much more. They have made us their number one choice for over 30 years.
Kontaktoplysninger
11 Holywells Close, IP3 0AW, Ipswich, Storbritannien
- 01473636851
- sales@advancesuppliesuk.com
- advancesuppliesuk.com
4,7
Fremragende
43 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
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Rhiannon Williams - Business Development Manager
Just a brief message to thank Rhiannon Williams for her continued support to the Viomar Group. Not only is she extremely helpful and supportive, she has a very thorough understanding of our business needs. Without doubt, Rhiannon is a asset to Advance Supplies.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your feedback! Always appreciated
Whenever I need help or advice I always…
Whenever I need help or advice I always get a swift response, and always so helpful and friendly.
6. november 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your feedback! Always appreciated
All around amazing service and experience.
Advance have been our supplier of choice for all things janitorial, throughout the years, the service and products are brilliant and the team are just amazing. Quality products and a faboulous team.
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your review, we always appreciate feedback.
Excellent service from Advance…
Excellent service from Advance Supplies. I have emailed two enquiries today and have received responses straight away. They are very knowledgeable about their products and recommend alternatives that are more appropriate for our patients and staff.
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your review, we always try to respond to queries as quickly and efficiently as possible.
Excellent customer service from…
Excellent customer service from Rhiannon, and quick delivery
12. juni 2024
Uopfordret anmeldelse
Great prompt service friendly staff…
Great prompt service friendly staff always available to help and source items required
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your review, we always appreciate feedback.
Great company
Always honest.
Great to order with and very simply.
Fantastic customer service and very helpful.
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you so much for your review, we always appreciate feedback.
Excellent customer service
Excellent customer service and quick delivery of goods.
12. juni 2024
Uopfordret anmeldelse
Excellent company
Excellent company. Excellent service. I deal with Rhiannon and she is superb at her job. Always there when I need her and her professional, friendly approach makes it all the easier. Quality products. Highly recommend.
6. februar 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you so much for your review.
Great Service
Always provide a great service, reliable and speedy delivery.
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your review.
I have been using Advance Supplies now…
I have been using Advance Supplies now for over 2 years and they are great. They are so helpful with any question you have or any information you need. Natasha Strutt has been the person i have been in contact with for the past 2 years with all my orders and she has been fantastic. She is always there to help.I work at school and we need various different products for our cleaning staff and i have currently moved to a new school and i am still using Advance Supplies.
20. oktober 2023
Uopfordret anmeldelse
Advance Supplies have been fantastic…
Advance Supplies have been fantastic over the last 12 months and have gone above and beyond to ensure we have everything that we need for our cleaning team on time, every time.
Natasha our account manager has been amazing and has handled our account impeccably. Whether it's a last minute request or a check-in to see if there is anything that we need nothing is too much trouble.
Natasha has also helped us to look at the products that we use and suggested new products to help reduce our plastic waste and be more sustainable which is really important to our business.
Overall we are really happy with the service and would happily recommend to others.
Ben
Facilities Manager
Finborough School
18. oktober 2023
Uopfordret anmeldelse
Great Service
I have used Advance Supplies for many years for work and have always found them to be competitively priced and very efficient. Rhiannon is very helpful when I require an item that is not listed on the website and generally sends me a quotation within an hour or so.
13. oktober 2023
Uopfordret anmeldelse
We always receive an excellent service…
We always receive an excellent service from Rhiannon, she is always prompt with quotations. She also contacts us if we haven not placed an order for sometime to make sure we are okay for stock. The only reason we have not given a 5star rating is because of the deliveries. Some deliveries have just been left at the door of our main reception with no call or contact. Which makes outside of our offices untidy. This however has been reported so hopefully from now on will not happen.
9. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your review.
We always appreciate feedback and use this to make sure we can always be improving and ensure we can provide the best possible service.
I know your issue was addressed by your account manager and as far as I am aware has been resolved, but if there is anything you would like to discuss please do not hesitate to contact us.
Regards
Advance Supplies
Customer Service Team
Professional service
I’ve always received a very professional service. Quotes are returned to me by Rhiannon in super quick time and she often touches base with me to see if everything is okay and if I’m running low on anything. Products are always delivered in quick time which is important to me in my position . Highly recommend!
13. oktober 2023
Uopfordret anmeldelse
Very Professional Service
Always a pleasure to deal with, professional service and fast delivery. Was very impressed with how they handled our request to move to sustainable paper products which was delat with in a matter of days. Would highly recommend them
11. oktober 2023
Uopfordret anmeldelse
Really helpful staff
Really helpful staff, I always get a speedy quote from Fiona. Thank you!
22. september 2023
Uopfordret anmeldelse
Goods being out of stock
This company let me process an order then emailed me stating my goods are out of stock, even though their website states low stock, not out of stock but low stock. I paid £7.95 for 2 to 3 working days only to be told it will take a week.
I emailed the company to complain and only got the option to cancel my order, to to resolve the issue like offering a goodwill gesture towards the deliver charge. That would have been good customer service. If you choose to buy from this company please be aware
31. juli 2023
Uopfordret anmeldelse
Besvarelse fra Advance Supplies
Thank you for your feedback, we always take feedback on board and strive to do better in the future.
We apologise that the goods were out of stock and this was not advised at the point of order, we did inform you of the situation as soon as we received you order and were aware that the items were not in stock and gave you the ETA of when you would receive the goods.
The £7.95 delivery charge is on all orders under £75 and only shows an estimated delivery time of 2-3 working days, as this is what we anticipate for items that are in stock, but it is not guaranteed. Times are longer if items are not in stock at the time of order. We endeavour to get stock available and out to customers as efficiently as possibly but unfortunately in this case we were unable to get the stock in any sooner than we advised you when we contacted you.
We have processed your full refund and hope you will reconsider us in the future if there are any items we can supply.
Kind Regards
Advance Supplies
Customer Service Team
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