Placed an order which arrived in a couple of weeks, i wants too bothered as i know this is an ethical brand. However, i need to return the item (way too big in and too expensive to tailor) and i have... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 2 pairs of mens pyjamas before Xmas for my son. They were too small so I returned them using the returns label on 7th January. It is now the 22nd February and I have not received a refund.... Se mere
Scam company selling cheap clothing under the guise of slow ethical fashion. There is no way a reputable company making clothing in London can sell clothes this cheap. Returned some items as the quali... Se mere
Virksomheden har svaret
I was looking to buy a pair of pyjamas with ethical values and came across this company. Initially I was concerned by the reviews, but I'm pleased to say that my instincts proved correct. The pyjamas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Hey there! Just a little heads-up from a small, independent brand on a mission to make big change: we’ve noticed a bit of a pattern here on Trustpilot. Some of our lovely customers have told us (via email, socials, or even in person!) that their 5⭐ reviews get flagged and mysteriously disappear—even after submitting proof of purchase when prompted. Meanwhile, the 1-star reviews? Oh, they fly through faster than a fast fashion trend. We’ve followed the official process to dispute reviews that don’t appear linked to any real order or customer interaction. Trustpilot’s own policy says unverified reviews can be removed if the reviewer doesn’t respond with concrete genuine proof… but in our experience, even after no response is received, the reviews remain visible without any justification provided to us. As a small business, that’s… frustrating, to say the least - specially when we’re simply asking for fairness. We've also been informed about paid plans that offer more moderation tools, but those options aren’t really within reach for small, purpose-driven brands like ours. We stand proudly by our products (and our T&Cs), but we know platforms don’t always show the full picture. So if you're curious about real, heartfelt feedback from verified customers, head over to our website—where nothing gets mysteriously filtered out. Thanks so much for supporting sustainable, independent fashion. Stay kind. Stay conscious. Stay curious. Discover Ethical Fashion Made Right in London ADKN is a proudly independent, award-winning fashion brand offering exclusively 100% animal-free, eco-friendly, and ethically made clothing. Every piece is created per-order in-house in London using responsibly sourced materials and sustainable production methods. Just honest slow fashion that feels as good as it looks. Because conscious fashion isn’t just better—it’s the future.
Kontaktoplysninger
Storbritannien
- adkn.co.uk
2,2
Under middel
42 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely amazing products
Absolutely amazing products, ethically beautiful and a brilliant experience with customer relations!
Thank you so so much, I can’t wait to buy more!
1. maj 2022
Uopfordret anmeldelse
Besvarelse fra ADKN
Hi Alexandra,
Thank you so much for your kind words. We are really happy you loved the products and that you had a brilliant experience with our customer service. Ethical, beautiful, and transparent is exactly what we aim for.
We cannot wait to welcome you back for your next purchase.
ADKN Team
Lovely quality clothes
I recently ordered a dress from ADKN at the weekend and it was delivered the following Wednesday in a beautiful box with handwritten note. The dress seems very high quality and is a lovely colour as well!
I'm very happy with purchasing from them - I was a bit hesitant at first, as there isn't much that shows up online for them but I'm glad I did in the end!
27. april 2022
Uopfordret anmeldelse
Besvarelse fra ADKN
Hi Abi,
Thank you so much for your review. We are really happy your dress arrived quickly and that you loved the packaging, handwritten note, colour, and quality.
We also appreciate you sharing that you felt hesitant at first. As a small independent brand, we are growing our online presence and trust signals step by step, so feedback like this genuinely helps. Thank you for taking a chance on us, and please message us anytime if you need sizing or styling advice for your next piece.
ADKN Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.