additive-x.com Anmeldelser 30

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Me Again, 1 of the printers i purchased from Additive-x broke due to me being heavy handed. filament sensor ribbon snapped on my A1.. Emailed Adx,quick response from Rebecca who soon had my new part... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely my go to place for Bambu printers and accessories. Friendly helpful staff and superb next day delivery where possible. Informed before purchase if any items are not in stock - then giv... Se mere

Bedømt til 1 ud af 5 stjerner

Terrible! I got a printer off of there and it randomly stopped turning on so I email them because I had a 1 year warranty on it and then they said do you have the original box which I didn't so just... Se mere

Bedømt til 5 ud af 5 stjerner

( for reference this isn't a proper review and is just to try get attention to additive X ) Hey I'm looking for the bambu p1s I have found the printer and I'm considering to buy it. But I've got a fe... Se mere

Virksomhedsoplysninger

  1. Industrikonsulent

Skrevet af virksomheden

Additive manufacturing experts in the UK providing the best-in-class 3D printers and solutions to help your company succeed.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

30 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Customer service, a ray of sunshine.

Called late in the day expecting a no reply, how surprised I was to be greeted by Joe (female) who was a ray of sunshine, answering all my questions with effort and enthusiasm.
I do hope to do business with Additive-X soon.

21. januar 2025
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for leaving a review and thank you calling Jo a ray of sunshine she really appreciates it! We hope you do business with us soon too.

Bedømt til 5 ud af 5 stjerner

Great service and great staff

Ordered a 3d printer from additive x and the talked me through the process and offered great advice. Went to collect the printer from the shop and was greeted by two staff who spoke to my son about his new found hobby. They even let him into the work shop to show him some of their builds which he absolutely loved. 100% would recommended and will definitely return again.

24. december 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for leaving us a review, we hope your son loved being shown around and you are welcome for his new hobby :) We are glad you would return and recommend us! Happy printing.

Bedømt til 4 ud af 5 stjerner

I really like Additive for Bambu… but the price.

I really like Additive for Bambu related parts or filaments (for 3D printing).

The shipping is always super fast, when ordered with next day delivery, the stuff tends to get send out same night ready for next day.

ONLY downside is cost. Additive is more expensive than Bambu direct, sometimes a few pence, sometimes a bit more.

For example, the following order is £184.15 from Additive

Complete Hotend 0.4mm hardened
Extruder Unit
PETG-CF
PLA-CF
PVA Support

Whereas from Bambu directly, the same order is £170.35

I tend to decide where to order based on shipping. Bambu used to ship daily with next day delivery, but now they went massively downhill. I tend to wait easily a week for the stuff whereas Additive offers next day.

The above order would cost an additional £7.80 for next day delivery from Additive, but Bambu doesn't offer here next day, even if I'd be happy to pay for it.

Basically apart from price I just cannot fault Additive-X at all. But I do decide based on urgency whether to order there or Bambu. For example right now I am waiting for an Additive order as well as Bambu order. Additive stuff I need today, Bambu stuff is nice to have :)

26. november 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for your feedback, Bambu are currently running some Black Friday deals on filament which we just can't match I am afraid. We also do offer free delivery on orders over £100, the difference is its not 100% guaranteed next day. However we will look into the pricing after the offers end and make sure they match. Thank you for saying you can't fault us as well!

Bedømt til 5 ud af 5 stjerner

Great UK based company

Bought all my 3D printing filament from Additive-X. Really wasn’t sure what to order at first. Started off on the web chat and when I asked to speak with someone they rang up straightaway. Really sound advice, sent links and resources via email and when I made a mistake with the order they picked it up and phoned me to check it out before sending parcel out. No issues at all. There was a delay with one parcel so I phoned, they were holding it back because one item was out of stock. Asked them to send the other items and put the remaining one on back order.

1. november 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for leaving us a review, we are glad we were able to help you with your order, sorry about the delay though. Thank you for choosing Additive-X and happy printing!

Bedømt til 5 ud af 5 stjerner

wonderful service

Ordered a printer on standard free delivery. Printer arrived next day very well packed and fully working.
I did call to discuss order and found the team to be helpful and professional.
I would heartily recommend this company, in fact I've just ordered from them again.

31. oktober 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for leaving a review, we are glad you would recommend us and even better that you have bought from us again! Thanks for choosing Additive-X and happy printing.

Bedømt til 4 ud af 5 stjerner

Buy the part warranty! - Updated: Sorted

Bought a printer delivery was fine. It didn't have some screws that normally come so I contacted sales and they sent some. Had a printer problem but their technical dept initially didnt answer so I contacted sales to chase. They then got back to me saying "Bambu will normally only give a replacement if it is an ‘out of box’ failure. The quickest way for you to get the part would to buy the part directly from bambu. " so thats the warranty just saying buy a replacement part and guaranteed for the day you take it out of the box. Printer is 4 weeks old.

Update:
Spoke to a lovely lady called Jo, who called and sent out the replacement part immeidiately after it was bought to her attention, so I have updated the score and title to reflect this. Many Thanks Jo.

31. oktober 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Hi David, we are sorry about your printer problems. However, after talking to the technical team, they have informed that they did their best to help you. As we didn’t have stock of the replacement parts you needed that is why we said it would have been quicker to go direct, as they aren’t classed as a warranty parts that’s why we don’t have stock of them.

Update: We sorry it took a while and you had to go through a few people to get your issue sorted, thank you for updating you review we do appreciate it.

Bedømt til 5 ud af 5 stjerner

Great service

I purchased filament for a 3d printer, it was despatched and delivered quickly.

13. juni 2024
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you for leaving us a review! We are glad you got your filament quickly. Happy printing.

Bedømt til 5 ud af 5 stjerner

Great company

Great company, great website and an excellent service with prompt delivery. What more do you need from a business?

11. november 2023
Uopfordret anmeldelse
additive-x.com-logo

Besvarelse fra additive-x.com

Thank you so much for your kind words! We do take pride in our customer service so we are so pleased you liked it.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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