It was all due to the Assistant called Laali, otherwise the appointment would have been very much as any other. I have been using this opticians at John lewis in Milton Keynes for several years, as do... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I knew I needed glasses my eyesight had been deteriorating for a couple of years, I was somewhat apprehensive to say the least. The team did a great job with my eye tests very thorough. The sales and... Se mere
I have had the best experience and paying monthly payments helps me better financially with not having to pay out a large sum upfront cost. I have recommend to family and they have also done the payme... Se mere
I have been with Vision express for years, they are reliable and very good, lam so pleased with Adaro plan, helping to pay the loan,it's helps to spread the cost than paying off at once, also it's c... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Adaro Optics are the market leading provider of SaaS to Optical Retailers and their customers. Experts in glasses, contact lens and audiology subscriptions, with our first to market platform, providing flexibility, convenience and payment management. We’re revolutionising the optical industry, helping drive business through subscription and e-commerce ordering
Kontaktoplysninger
Adaro Optics Ltd, Oakleigh House, Pattenden Lane, Marden, TN12 9QJ, Kent, Storbritannien
- 01622 833075
- sales@adaro.net
- adaro.net
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lady was very helpful and explained…
Lady was very helpful and explained everything
price and service are good both
location and service are good, staffs are friendly
The staff make you feel relaxed and the…
The staff make you feel relaxed and the service is absolutely excellent can't fault it and the value for money deals are brilliant I totally recommend vision express
Michelle
Excellent staff and customer service,karen was very efficient and profesional,outstanding service.
Dishonest and Dishonourable
Dishonest, CANNOT be trusted! I contacted them in July to notify them that my husband had died in June, I was told that the debt would be written off, once I sent a copy of the Death Certificate, of which I did, and they returned it. However, they STILL continue to take payments! I can understand possibly 1 month (August) as it may have been too late to stop the payment, however they have also taken for September. Why are companies able to ‘keep their word’, but others like Adaro do not. As if bereaved next of kin are not suffering enough. Far from reputable!

Besvarelse fra Adaro Optics
Spectacles are an expensive purchase
Spectacles are an expensive purchase. This is a more affordable way of buying them.
Very knowledgeable staff and very good…
Very knowledgeable staff and very good service
Jack was really good and very patient…
Jack was really good and very patient with me to choose my pair of glasses, I had a great experience. Thanks again
Vision Express credit terms unclear and unfavourable
Communication for the Vision Express plan is totally unclear and appears to be punitive to the customer. I exchanged my glasses and was advised in store that the difference in price would reduce the monthly payment but Adaro contacted me with a direct debit change notice that hadn't adjusted any of the terms. Upon querying, they advised they would be shortening the term rather than the monthly payment, despite the store advice. But the first email from Adaro upon taking out the plan states that if you pay off the loan early, you no longer retain any of the plan benefits. Lose-lose for the customer if you change your mind, unless you cancel completely. Do not recommend.

Besvarelse fra Adaro Optics
Staff were friendly
Staff were friendly and didn't rush the process. They were experienced and wanted to help.
Outstanding customer service.
The whole process was painless
The whole process was painless, efficient and excellent value.
Staff were excellent throughout
Staff were excellent throughout. I’ve only took delivery of the glasses yesterday but my initial reaction is very positive.
Excellent service and terms are…
Excellent service and terms are affordable thank you
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